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Hotel Ona Don Juan

4.0 star property

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Photo gallery for Hotel Ona Don Juan

Front of property
Desk, blackout curtains, soundproofing, iron/ironing board
Snack bar
Terrace/patio
Breakfast, lunch and dinner served

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Carrer de la Riera, 77, Lloret de Mar, Girona, 17310
  • Place, Lloret de Mar Beach
    ‪8 min walk‬
  • Place, Fenals Beach
    ‪9 min walk‬
  • Place, Gran Casino Costa Brava
    ‪14 min walk‬
  • Airport, Girona (GRO-Costa Brava)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room Single Use, Balcony

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Single Use, Balcony

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony (1 adult + 1 child)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Balcony (1 adult + 1 child)

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony (1 adult + 2 children)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Balcony (1 adult + 2 children)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony (2 adults)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Balcony (2 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony (2 adults + 1 child)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Balcony (2 adults + 1 child)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Balcony

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Habitación Estandar vista piscina (1)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación Estandar vista piscina (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación Estandar vista piscina (1+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación Estandar vista piscina (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación Estandar vista piscina (1+2)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación Estandar vista piscina (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Pool View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Pool View

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación Estandar vista piscina (2+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación Estandar vista piscina (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, Balcony, Pool View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room, Balcony, Pool View

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación superior (1)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación superior (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación superior (1+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación superior (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación superior (1+2)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación superior (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación superior (2)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación superior (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación superior (2+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación superior (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación Superior vista piscina (1+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación Superior vista piscina (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación Superior vista piscina (1+2)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación Superior vista piscina (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación Superior vista piscina (2)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación Superior vista piscina (2)

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación Superior vista piscina (2+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Habitación Superior vista piscina (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (1)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (1+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (1+2)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (1+3)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (1+3)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (2)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (2)

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (2+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (2+2)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (2+2)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (3)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (3)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (3+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (3+1)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (4)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (4)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room superior (1)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room superior (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room superior (1+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room superior (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (1+2)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (1+3)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (1+3)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (2)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (2)

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (2+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (2+2)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (2+2)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (3)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (3)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (3+1)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (3+1)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family room estandar (4)

Desk, blackout curtains, soundproofing, iron/ironing board

Family room estandar (4)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

Habitación superior (1+3)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Ona Don Juan

Along with 2 outdoor pools, this hotel has a restaurant and 2 poolside bars. WiFi in public areas is free. Additionally, 5 bars/lounges, a snack bar/deli, and a complimentary children's club are onsite.
Hotel Ona Don Juan offers 869 accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels.

This Lloret de Mar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Ona Don Juan, you're just a quick walk from Lloret de Mar Beach. You'll find features like free WiFi in public areas, plus 2 outdoor pools and 2 poolside bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 2 poolside bars, and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a playground, and fitness classes
  • Within a 10-minute walk of Lloret de Mar Beach and Fenals Beach
Some rates at Hotel Ona Don Juan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Ona Don Juan, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces.

A business center and meeting rooms are available. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Ona Don Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lloret de Mar hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Ona Don Juan has a restaurant serving breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Hotel Ona Don Juan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 13 and March 25.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 18 per day
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number No, ES:ESB17056433, country:ES|stateProvince:Girona|city:Lloret de Mar|address1:rierra 117|address2:|postalCode:17310, Spanish Commercial Registry, ES
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Don Juan
Gran Don Juan Lloret de Mar
Gran Hotel Don Juan
Gran Hotel Don Juan Lloret de Mar
Gran Hotel Don Juan Resort Lloret de Mar
Don Juan Lloret De Mar
Gran Hotel Don Juan Lloret De Mar, Costa Brava, Spain

Hotel Ona Don Juan Reviews

Reviews

6.2
Rating 10 - Excellent. 46 out of 414 reviews
Rating 8 - Good. 125 out of 414 reviews
Rating 6 - Okay. 117 out of 414 reviews
Rating 4 - Poor. 76 out of 414 reviews
Rating 2 - Terrible. 50 out of 414 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant Dining options some lacking Clean I would say there again
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sejour

Tres bon sejour
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Nikolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i spent only one night.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Jamie

Liked: Amenities
Disliked: Property conditions & facilities
Firstly, the hotel had a Good location, friendly staff and good food. Disappointing that the snack bar was closed during our stay and all inclusive drinks was limited and only until 10:30, hot drinks were also limited to morning times. Entertainment was lacklustre and mainly for an older audience. The hotel rooms were basic but were cleaned daily. Overall an ok stay, but you could get better for the price.
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Eduard

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
That was loud
Stayed 6 nights in Jul 2023
Verified

2/10 Terrible

Munir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like because the hotel is in poor condition. Lifts don't work properly, loose tiles everywhere, horrible mattresses and beds, air conditioner is bad shape, mold in all bathroom, the stairs are not safe and Impossible that hotel holds 4 stars, that's false information.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Jonathan

Disliked: Staff & service
Dining room, gave us all anxiety it was like trying to get fed in a refuge camp, too many people and limited choice, getting some chips was like a lottery with your odds being low at best, breakfast was terrible standard and for love of god who on this planet thinks it’s acceptable to have an English Breakfast without beans, come on Don Juan get some Beans……. Over all ok for the price
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

Klaus

Disliked: Cleanliness, amenities, property conditions & facilities
Wir haben 4 Sterne gebucht, Hotel Max. 2 Sterne. Die Zimmer sind sehr hellhörig, der Rahmen des Badezimmerfenster war so morsch, das man durchgucken konnte. Das Frühstück Katastrophe, zudem in einem lauten, großen Saal.Wir kommen bestimmt nicht wieder. Klaus
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Uwe

Disliked: Cleanliness, amenities, property conditions & facilities
Baujahr 1972 ein Aufzug kaputtlanges anstehen da wir im obersten Stock gewohnt haben …..
Stayed 6 nights in Oct 2025
Verified

4/10 Poor

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel pas souriant ni accueillant, chambre sale, lit non confortable, clim dysfonctionne, sol sales, petit déjeuner pas terribles, bâtiment vieux non entretenu, je n'y retournerai pas
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Yasin

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible a fuir
Stayed 6 nights in Aug 2025
Verified

2/10 Terrible

Christian

À fuir

Très mauvaise odeur dans la chambre pas du tout insonorisée du bruit toute la nuit hôtel à éviter sans discuter
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities
очень плохой отель
Stayed 6 nights in Aug 2024
Verified

4/10 Poor

Mª Teresa

Disliked: Staff & service
Teniamos la reserva a través de Expedia y habíamos pagado una parte y el resto lo teniamos que pagar en el hotel. Cuándo llegamos nos dijeron que teníamos que pagar 100€ más por una noche porque el niño que iba con nosotros tenía 13 años y el máximo para ellos eran 12. En Expedia se considera hasta los 17. De todas formas en nuestra cuenta ya había un suplemento por el niño Luego nos dijeron que no, que estaba bien. Luego nos dicen que tenemos que pagar lo que ya habíamos pagado porque no les constaba recibido. Les mostramos el comprobante de pagado y al final después de casi una hora de discusión dicen que ok. Pagamos todo lo que había pendiente de pagar y nos dan la factura. La habitación no nos la dan, nos dicen que volvamos a las 15, y así lo hacemos. Cuándo volvemos a las 15 horas nos dicen que no nos dan la llave si no pagamos lo que ya habíamos pagado por adelantado. Solicitamos hablar con un superior porque no estamos dispuestos a pagar 2 veces. Al final no sale ningún superior y nos dicen que todo es ok. La verdad es que nos han hecho perder un tiempo precioso y los nervios. No volveremos
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Eric

Regular

La habitacion sin apenas un escritorio ni nada, y faltaria mas limpieza. Y cogimos la habitacion reformada.. y sin mucha animacion para los niños.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour

Séjour Lloret parking bien agencé restaurant a volonte
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECEPCIONANTES 4 ESTRELLAS???

La verdad, absolutamente decepcionante. Una habitación, fea y vieja, sucia. La baranda del balcón, estaba cubierta de una capa de grasa que al apoyarte te enganchabas, el suelo lo mismo. La fregona no pasó por alli, desde hacia mucho. El colchon y la almohada, de lo peor que he probado. Todo viejo y descuidado. No se como les pasan los controles de inspeccion y mucho menos como lo tienen como un 4 estrellas. No llega ni a 2. Quizá la parte nueva sea acorde con esa categoría, pero la zona nuestra, realmente un desastre para no volver nunca mas. Vergonzoso y lamentable. Como nota última, el check out es a las 11 y a las 9.45 abrieron la puerta sin ni siquiera llamar antes. En fin, no me verán mas por allí nunca.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Semaine agréable

Hotel très bien placé et tres propre. Un bemol sur le personnel pas tres agreable ni compétent. Propreté irreprochable. Par contre gros bemol sur les repas et le tput inclus. Rien n'est inclus en fait A fuir le roit inclus
Stayed 5 nights in May 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

IKKE et familievenligt hotel

Billederne og virkeligheden stemmer ikke overens. Virkelig ikke et familie venligt hotel. Vi endte med at skifte hote.
Stayed 5 nights in Aug 2023
Verified

2/10 Terrible

Sadik

Disliked: Amenities
Nie wieder
Stayed 7 nights in Aug 2023
Verified

2/10 Terrible

Iacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
trop sale dans la chambre la piscine des préservatif dedans pas declim dans la chambre
Stayed 1 night in Jul 2023
Verified

8/10 Good

Romain

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel pas mal juste literie a revoir
Stayed 5 nights in Aug 2022
Verified

4/10 Poor

Juan José

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Muy masificado y con pocos recursos Falta animación y orden, comida escasa, hotel viejo No responde a su fama
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Mohamed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pas pour les familles en mois de juillet

Décevant Pour cette fois-ci j’ai déjà séjourné dans cette hôtel que je trouvais très bien Mais pas pour le mois de juillet énormément de jeunes En voyant qu’on est venu en famille avec bébé On nous donne une chambre à un étage où il y avait que des fetar faisant le bordels toute la nuit ainsi que le matin impossible de dormir mettre la tv a fond pour moin les entendre chanter et hurler… propreté j en parle pas ménage à la vite fait… repas très bon et personnel à l écoute…
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Betisam

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Les chambres sont pas du tout propre
Stayed 2 nights in May 2022