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DoubleTree by Hilton Hotel London Ontario

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
Interior entrance
27-inch TV with cable channels, pay films, MP3 dock
Lobby sitting area
Room, 1 King Bed, Kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Bar

Explore the area

Map
300 King St, London, ON, N6B1S2
  • Victoria Park
    ‪6 min walk‬
  • London Convention Center
    ‪7 min walk‬
  • Budweiser Gardens
    ‪10 min walk‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Private Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Accessible (Private Access)

  • 65 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Private Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite

King, Suite

King, Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Private Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Private Floor)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel London Ontario

Eco-certified London hotel connected to the convention center, steps from London Convention Center
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the comfortable beds at DoubleTree by Hilton Hotel London Ontario. During your stay, you'll be connected to the convention center, and just a quick walk from Jonathon Bancroft-Snell Gallery. Features include an indoor pool, a restaurant, and a bar.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from London Convention Center and 6 minutes by foot from Victoria Park
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is available in public spaces for a fee. An indoor pool, a vending machine, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel London Ontario. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transport

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered valet parking fee: CAD 39.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1008 reviews
Rating 8 - Good. 260 out of 1008 reviews
Rating 6 - Okay. 130 out of 1008 reviews
Rating 4 - Poor. 68 out of 1008 reviews
Rating 2 - Terrible. 63 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service in breakfast area!!! Great staff. Fabulous pool.
Stayed 2 nights in Jan 2025

2/10 Terrible

JOHN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately only news (sic) channel was the Clinton News Network -CNN will not stay there again because they do not offer FOX news
Stayed 2 nights in Jan 2025

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the newly renovated rooms and it was beautiful. Very clean and modern looking. The bed was incredibly comfortable. The room was spacious. Service was excellent and parking was easy.
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2025

10/10 Excellent

Karis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Yekunihe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! The staff were nice and helpful with anything i needed help with. The pool was excellent and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Frances

We will be back and maybe bring other family members.
Stayed 1 night in Jan 2025

8/10 Good

Sumrita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Texu

Stayed 1 night in Dec 2024

10/10 Excellent

Noee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Shruthi

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Diane

Travelled with partner
Liked: Amenities
Room was clean but could use an update. Bathroom sink was very low
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Jess

Stayed 1 night in Dec 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very straightforward process.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Katelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the pool, well maintained and clean.
Stayed 1 night in Dec 2024

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Black mold and noise

Check-in and out was easy. Front desk staff were fine. The bathroom was disgusting. There was orange and black mold in the bathtub, the sink tap dripped very loudly and the toilet tank lid did not fit the toilet. The walls were paper thin, we could clearly hear conversations from the room next door. We had to call down to the main desk at 4am because the room next door was being so loud. It did not appear that they did anything. We stayed on the 9th floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Alegra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, very nice and comfortable stay. We had no problem with our parking. Area did have homeless around and low income areas.
Stayed 1 night in Dec 2024

2/10 Terrible

Nayquana

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is being used as a homeless shelter Its good that they are prociding subsidized oldging for the needy but they shoild disclose and charge accordingly rather than top dollar
Stayed 1 night in Dec 2024

6/10 Okay

Holly

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friends night out

Room was dated. Lobby was dirty. Not worth the price. Was surprised of the condition, for a Hilton Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Stayed 2 nights in Dec 2024

6/10 Okay

Colleen, Fredericton

Stayed 1 night in Dec 2024