DoubleTree by Hilton Hotel London Ontario

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London Ontario

Front of property
Room, 1 King Bed, Kitchen
Ballroom
Property amenity
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Bar

Explore the area

Map
300 King St, London, ON, N6B1S2
  • London Convention Center
    ‪3 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Budweiser Gardens
    ‪11 min walk‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible (Private Access)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(50 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Private Floor)

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

King, Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Private Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Private Floor)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel London Ontario

Eco-certified London hotel connected to the convention center, steps from London Convention Center
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the comfortable beds at DoubleTree by Hilton Hotel London Ontario. During your stay, you'll be connected to the convention center, and just a quick walk from Jonathon Bancroft-Snell Gallery. Features include an indoor pool, a restaurant, and a bar.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from London Convention Center and 6 minutes by foot from Victoria Park
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is available in public spaces for a fee. An indoor pool, a vending machine, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel London Ontario. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transport

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered valet parking fee: CAD 39.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1010 reviews
Rating 8 - Good. 260 out of 1010 reviews
Rating 6 - Okay. 128 out of 1010 reviews
Rating 4 - Poor. 64 out of 1010 reviews
Rating 2 - Terrible. 60 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Very good
Stayed 1 night in May 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

James

Stayed 1 night in May 2025

8/10 Good

Karen

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff exhibited exceptional friendliness and accommodatingness. They provided invaluable assistance in obtaining our breakfast boxes promptly, as we were short on time. We would certainly recommend this establishment for future visits.
Stayed 1 night in May 2025

2/10 Terrible

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Phuong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and convenient
Stayed 1 night in May 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we come to London. Close to amenities and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Moira

Liked: Cleanliness, property conditions & facilities
We arrived after 9pm for our check in, rang the doorbell to get staff to let us in and it took a very long time to the point we thought we weren’t going to get in. Once inside the front desk had 3 people! Why was there such a delay? Our breakfast buffet was disappointing as the potatoes were dry and the scrambled eggs were overdone. The upside was the staff were nice and attentive for coffee.
Stayed 1 night in Apr 2025

10/10 Excellent

puff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Stayed 1 night in Apr 2025

8/10 Good

Francesco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Parking was a bit of a twist - either valet or public lot. Reluctantly went with valet, which was fine. But on Saturday evening, one person working the station is not enough.
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool was really warm and clean. Hot tub was also nice. Room was very clean. No usb ports in room which was disappointing and no onsite parking. But overall a nice stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rough part of London, not the hotel's fault but pretty sketchy
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close To Western university
Stayed 2 nights in Apr 2025

10/10 Excellent

Laykin

Travelled with partner
Liked: Cleanliness, amenities
Great location, clean room. Our server in the restaurant was a little rude. Lots of construction happening in the area.
Stayed 1 night in Apr 2025

8/10 Good

Brittanie

Liked: Cleanliness, staff & service
We always stay at the double tree in London for our daughter’s dance comps. We love the pool, large rooms however this time the parking was horrible. The parking garage is being renovated so the only option is to pay $40 a day for valet parking. Also one staff member was rude to my self and others in the pool area.
Stayed 2 nights in Apr 2025

6/10 Okay

Adrian

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff in the restaurant and bar. Especially Rebecca. Wonderful attitude and inviting. She knows the area and remembers all of our names.
Stayed 4 nights in Apr 2025

8/10 Good

Kim

Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Stayed 1 night in Mar 2025

8/10 Good

Mary Ann

Stayed 2 nights in Feb 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Staff & service, property conditions & facilities

Housekeeping

Our room was spacious and newly renovated, I had to call to get it cleaned and it wasnt properly cleaned they just vacuum the floor, that was it. For the price I expect fully cleaned every day or at least when I request.
Stayed 3 nights in Apr 2025