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DoubleTree by Hilton Hotel London Ontario

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
Lobby sitting area
Indoor pool
Suite, 1 King Bed | Living area
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
300 King St, London, ON, N6B1S2
  • Place, London Convention Center
    ‪3 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪11 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Private Floor)

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite

King, Suite

King, Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Private Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Private Floor)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Private Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Accessible (Private Access)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room

  • Sleeps 2

Two Queens Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Two Doubles Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King Room

  • Sleeps 2

Deluxe Two Queens Room

  • Sleeps 4

Private Floor Two Doubles Room

  • Sleeps 4

Two Room King Suite Private Floor

  • Sleeps 2

View all photos for Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Room)

Suite, 2 Queen Beds (Living Room)

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Full Kitchen

  • Sleeps 2

King Suite With Living Room

  • Sleeps 2

2 Queen Beds Suite With Living Room

  • Sleeps 4

View all photos for King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

King Suite

  • Sleeps 4

Similar properties

Lobby sitting area
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 1,375 reviews
The price is €118
includes taxes & fees
4 Jan - 5 Jan 2026
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About this property

DoubleTree by Hilton Hotel London Ontario

Pet-friendly London hotel connected to the convention center, steps from London Convention Center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the comfortable beds at DoubleTree by Hilton Hotel London Ontario. During your stay, you'll be connected to the convention center, and just a quick walk from Jonathon Bancroft-Snell Gallery. Features include an indoor pool, a restaurant, and a 24-hour gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from London Convention Center and 6 minutes by foot from Victoria Park
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel London Ontario offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel London Ontario. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transport

  • Uncovered parking on site (CAD 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay), plus a one-time cleaning fee of CAD 250 and a deposit of CAD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered self parking fee: CAD 30.00 per day
  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay) plus CAD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1028 reviews
Rating 8 - Good. 267 out of 1028 reviews
Rating 6 - Okay. 126 out of 1028 reviews
Rating 4 - Poor. 63 out of 1028 reviews
Rating 2 - Terrible. 64 out of 1028 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I got a newly renovated room, the bathroom was very clean. However the rest of the room layout did not make sense. It felt empty, and we had to go through many doors to get to the main room.
Stayed 1 night in Sep 2025

10/10 Excellent

Barb, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 2 nights in Sep 2025

2/10 Terrible

Chamanvir

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in lot of hotels but this one was my Worst and Horibble experience. I've got painful backache because of poor bed. I think it was a spring bed. Also everyhting looks so old, wear and tear. I didn't expect this from Hilton.
Stayed 2 nights in Sep 2025

4/10 Poor

Anton

Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Sep 2025

8/10 Good

Dayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was prompt and staff were friendly. They had valet parking at about $39/day. Since they were just parking the car in a lot across the street, I think it would have been much better if they allocated us a spot and ability to park ourselves at a cheaper price. We had a nice clean room, very spacious with two bathrooms - one of which had hot water running only sometimes, for some reason. On my first night, I ordered Surf n' Turf from the onsite dining, Blake's. I asked for a medium rare steak but mine arrived so dry and overdone, it could have been burger meat from McDs without sauces to cover the mess. We thought this was a one-off since my husband's lamb stew was great but, the next day, we ordered breakfast and they forgot the fruit that was supposed to come with the meal. There were roads blocked for construction while we were there (we heard none from our room) but the area had some nice hidden gems within walkable distance: City Lights (excellent old bookstore), Attic Books (used books and curiosities), The Works Burger, Covent Garden Market.
Stayed 3 nights in Sep 2025

2/10 Terrible

Upagya

Liked: Cleanliness, staff & service, property conditions & facilities
During my stay, I experienced severe food poisoning after consuming the hotel’s breakfast, which I believe was due to the poor food quality. Following this, I was unable to continue with the breakfast service. The hotel manager informed me that I would be refunded for the breakfast charges that I had paid extra for. However, the issue was much more severe than just a missed meal. I had to seek emergency medical attention, as the doctor confirmed that my abdominal pain was a serious health concern. I spent nearly 12 hours in the emergency ward, which completely ruined my stay and disrupted my plans.
Stayed 5 nights in Sep 2025

10/10 Excellent

Davey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel and hotel staff are great and very helpful during the stay, just the downtown area of London is not good at all and they and pretty much in the heart of it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient for the convention centre. Checking into the hotel was easy & staff were very friendly. The hotel restaurant had good variety of food for dinner & live entertainment when I was there. The rooms were spacious & comfortable. There was a choice of a buffet breakfast or a la carte. Only downside was parking was outside vs underground.
Stayed 1 night in Sep 2025

10/10 Excellent

Goose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Rooms were clean and comfortable. Staff was extremely helpful and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

- Hotel is good. Check in & check out process is straight forward and takes only a minute. I'm on the 5th floor and the water pressure is really nice. Great for a nice hot shower after a long day. The tub has a flippable cover and non-removable. I accidentally push it with my feet (without knowning) and all of a sudden water in the tub started to rise and not draining. LOL. Took me a minute to figure out what's wrong. - The bathroom countertop is quite low and has to bend over to wash my face, etc. Don't know why but it's the lowest I've seen in hotels that I've been through. - Parking is outside, using public parking. Or Valet park option. I saw underground garage but not sure why it's not available. Forgot to ask the reception the reason. But during my stay, I didn't use valet but instead use the public outdoor lot across from the hotel. I stayed in September 2025 and the rate is $7 for 12hrs (6-6). The problem with this is that I need to wake up at 6am to pay for the parking again (6am-6pm; 6pm-6am). But there is an option to pay via QR code or app. Just take a photo of the QR code and use it later in the hotel to pay for parking. - Bed is comfortable. Room is nice. Room has a mini fridge but no microwave. There is a microwave in the snack station besides the reception if you need a microwave. Or upgrade to a suite with microwave. - Overall would probably come back to this hotel if I return to London next September.
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Booked a double queen bed room and got a two double bed room. Not a great feeling
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed

Good location, quiet, comfortable bed, linen and pillow, Would stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Shruthi

Disliked: Cleanliness, property conditions & facilities
There was mold growing in the comforter that we didn’t see until the morning when the light shone onto it.
Stayed 1 night in Sep 2025

8/10 Good

Annamalai

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Not so great. I dont think ill ever go back. Room has a musty smell from lack of ventilation. The fan in the bathroom barely seems to work (if at all). There are no windows that open and the tiny bathroom fan would be the sole source of airflow but since that doesnt really work.... the room is permanently musty... no kettle in the room for tea... no pen or note pad. Oh and no cleaning unless requested. They are also either knocking something down or building something in the lot next to the hotel. so there is a constant loud construction noise during the day. There are blackout curtains but it does not cover the whole length of the window so it doesn't do the job either. But my biggest disappointment is the location. It's dingy and very close to a shady section of the downtown area. We did not feel safe walking around after sundown. And LACK OF SECURE PARKING FOR GUESTS is probably the biggest reason ill never go back. The staff were great. I have no complaints about that. It's just not a great place and is more of a 2.5 to 3 star hotel.
Stayed 5 nights in Aug 2025

8/10 Good

Lauren

Stayed 2 nights in Aug 2025

2/10 Terrible

Asma

Stayed 4 nights in Aug 2025

6/10 Okay

Loredana

Stayed 3 nights in Aug 2025

8/10 Good

Anthony Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities
House cleaning is scheduled every 4 days ,we didn't get cleaned until 5 day after making a request when no one turn up on the 4th day
Stayed 7 nights in Aug 2025

8/10 Good

Joseph

Liked: Amenities, property conditions & facilities
Hotel and staff were fine but the paid parking across the street was quite inconvenient in that you cannot pay for all day parking but have to break it up into 2 separate payments which was confusing at the start
Stayed 4 nights in Aug 2025

2/10 Terrible

Tahaam

Stayed 1 night in Aug 2025