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Village Hotel Maidstone

3.5 star property

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Photo gallery for Village Hotel Maidstone

Indoor pool, pool loungers
Exterior
Club Room (FREE GYM & POOL ACCESS)
Business centre
Coffee shop

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
Castle View, Forstal Road, Sandling, Maidstone, England, ME14 3AQ
  • Place, Kent Life
    ‪5 min walk‬
  • Place, Mote Park
    ‪4 min drive‬
  • Place, Leeds Castle
    ‪11 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Family Room (1 Double & 2 Rollaway Beds)

Family Room (1 Double & 2 Rollaway Beds)

Family Room (1 Double & 2 Rollaway Beds)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 King Bed

7.8 out of 10
Good
(39 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

7.2 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room (FREE GYM & POOL ACCESS)

Desk, laptop workspace, blackout curtains, iron/ironing board

Club Room (FREE GYM & POOL ACCESS)

7.2 out of 10
Good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Village Hotel Maidstone

Suburban hotel with a fitness center and a sauna
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Village Hotel Maidstone offers 134 accommodations with hair dryers and irons/ironing boards. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Village Hotel Maidstone. During your stay, you're just a quick walk from Cobtree Manor Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub & Grill
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business center, 9 meeting rooms, and conference space
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Kent Life and a 5-minute drive from Mote Park
As a guest of Village Hotel Maidstone, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 9 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3358 square feet (312 square meters) and includes conference space. The business-friendly Village Hotel Maidstone also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Maidstone hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Village Pub & Grill - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks - This coffee shop specializes in British cuisine and serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Village Pub & Grill

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,358 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.50 for adults and GBP 7.50 for children
  • Self parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Maidstone Urban Village
Maidstone Village
Urban Maidstone
Urban Village Maidstone
Urban Village Resort Maidstone
Village Maidstone
Village Resort Maidstone
Village Urban Maidstone
Village Urban Resort Maidstone
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent
Village Hotel Maidstone
Village Hotel Maidstone Kent
Village Hotel Maidstone Hotel
Village Hotel Maidstone Maidstone
Village Hotel Maidstone Hotel Maidstone

Village Hotel Maidstone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Modernise Services

The hotel is in a nice location but the conditions and services would need to tmprove. There should be air-conditioning and there should be a refrigerator in the room. Dining wise, they could improve efficiency by getting guests to get their own utensils and bringing used plates back to central location which is the practice in many hotels in their restaurants. Breakfast time should be consistent everyday and not change on weekends which cause confusion. Many restaurants provide coffee especially when they are open late for breakfast.
Stayed 6 nights in Aug 2025

2/10 Terrible

Robert

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Ian

Travelled with partner
Disliked: Amenities
Like a hostel
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

8/10 Good

BENJAMIN

Stayed 1 night in Jul 2025

8/10 Good

Nicola

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Carol

Business traveller
Stayed 1 night in Jul 2025

8/10 Good

Shahenur

Stayed 1 night in Sep 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Gillian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No air con in room so was uncomfortable to sleep

Because of the heatwave the hotel room was too hot . Even with the fans which weren't sufficient as the cable was too far from the bed to feel the benefit. Most village hotels or holiday inns now have air con in the rooms they should keep up to date
Stayed 2 nights in Jul 2025

8/10 Good

Scott

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to via cab, I would not advise you to try and walk it as the road gets busy. The staff were very friendly and helpful. The room was large and spacious, only thing I didnt like was the room had no AC, but a Dyson fan was in full use. The room had no fridge to put your water or drinks, no complementary biscuits, or herbal teas. Other wise I had a very pleasant and comfortable stay.
Stayed 2 nights in Jun 2025

8/10 Good

Jamie, NOTTS

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Denise

Stayed 1 night in Jun 2025

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool, enjoyed the bar, Thanks for having us as a club member. enjoyed the costa nice touch. had dinner the first night it was very tasty and the staff were always helpful Including the cleaners.
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent for motorway connections but that was also a minus due to traffic noise. Hotel had a nice pool and generally in good condition.
Stayed 1 night in Jun 2025

10/10 Excellent

jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

4/10 Poor

Lorna

Stayed 1 night in Jun 2025

6/10 Okay

Kerri

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great location, very friendly, approachable and helpful staff, food is fairly decent (room service) and room is nice. Great there’s a Starbucks in the hotel too. Plenty of parking also and the pool is pleasant. Bed wasn’t that comfy and hotel is noisy. No air con so room was very warm however fans were provided thankfully it wasn’t too warm when I stayed however staying on a hot night would be unbearable. I got a good price for what I needed so am pleased with that but probably wouldn’t stay again.
Stayed 2 nights in May 2025