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Village Hotel Maidstone

3.5 star property

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Photo gallery for Village Hotel Maidstone

Indoor pool, pool loungers
Business centre
Coffee shop
Club Room (Gym and Pool Access)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Castle View, Forstal Road, Sandling, Maidstone, England, ME14 3AQ
  • Place, Cobtree Manor Park
    ‪1 min walk‬
  • Place, Kent Life
    ‪5 min walk‬
  • Place, Oare Marshes Nature Reserve
    ‪15 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 King Bed

7.8 out of 10
Good
(43 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

7.2 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room (Gym and Pool Access)

Desk, laptop workspace, blackout curtains, iron/ironing board

Club Room (Gym and Pool Access)

7.2 out of 10
Good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Village Hotel Maidstone

Suburban hotel with a fitness center and a sauna
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Village Hotel Maidstone offers 134 accommodations with hair dryers and irons/ironing boards. 49-inch flat-screen televisions come with satellite channels.

This Maidstone hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Village Hotel Maidstone. During your stay, you're just a quick walk from Cobtree Manor Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub & Grill
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business center, 9 meeting rooms, and conference space
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Kent Life and a 5-minute drive from Mote Park
As a guest of Village Hotel Maidstone, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 9 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3358 square feet (312 square meters) and includes conference space. The business-friendly Village Hotel Maidstone also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Maidstone hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Village Pub & Grill - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks - This coffee shop specializes in British cuisine and serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Village Pub & Grill

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Wedding services

Business services

  • 3,358 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.50 for adults and GBP 7.50 for children
  • Self parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Maidstone Urban Village
Maidstone Village
Urban Maidstone
Urban Village Maidstone
Urban Village Resort Maidstone
Village Maidstone
Village Resort Maidstone
Village Urban Maidstone
Village Urban Resort Maidstone
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent
Village Hotel Maidstone
Village Hotel Maidstone Kent
Village Hotel Maidstone Hotel
Village Hotel Maidstone Maidstone
Village Hotel Maidstone Hotel Maidstone

Village Hotel Maidstone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Home

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evening meal wasn’t very nice. The chicken wings had obviously been dusting for a while. I couldn’t eat them
Stayed 1 night in Sep 2025

6/10 Okay

Paul, Faversham

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Good location. Breakfast was nice. Otherwise not great.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedrooms and the shower
Stayed 2 nights in Sep 2025

2/10 Terrible

Joanne

Stayed 1 night in Sep 2025

8/10 Good

Stuart

Stayed 1 night in Sep 2025

4/10 Poor

Georgie

Disliked: Property conditions & facilities, room comfort

Not great

My room was very noisey, the room was also very hot, the fans were useless and couldn’t have the windows open due to cigarette smoke coming in as my room overlooked the smoking area outside. The room above me had the loudest squeaky floor which kept me awake, had to change rooms at around midnight which isn’t ideal when you are up very early next morning with a long drive home.
Stayed 1 night in Sep 2025

8/10 Good

Francis

Stayed 2 nights in Sep 2025

6/10 Okay

Tony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Nikki

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities
Very clean. Staff were very friendly and food was fresh and tasty.😋
Stayed 1 night in Sep 2025

2/10 Terrible

Kelvin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Simply the worst hotel I have been in EVER. Even the toilet roll was so thin I had to buy my own! Not even air confitioning and the fans are on timers so you wake up every hour!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lorraine, Tonbridge

Stayed 1 night in Sep 2025

4/10 Poor

Liam

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells or mould in the corridors. Dead cockroach in the corridor. All the white towels had stains on. The blinds covering the utterly abysmal view fell off. Supplementary toiletry bottles empty. Staff advised we could swim but was turned away by the gym organisation who run the pool because I was with child. Absolutely appalling value for money. Would never recommend to anyone.
Stayed 2 nights in Aug 2025

2/10 Terrible

Emmanuel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing visit with a cold shower.

Disappointing visit. Checked in and noticed the hotel was run down but was hopeful because of the brand. There was no hot water in the morning and had to take a cold shower. Made a complaint before checking out and up months later nothing has been done about it. Made contact again and I’ve been ignored.
Stayed 1 night in Mar 2025

4/10 Poor

Kelvin

In the 21st century this hotel has no air conditioning whatsoever. The poor fans they supply are on a timer so you wake up every couple of hours. There is not even central heating, just electric fires in the room. The team here are very pleasant otherwise I would have had to leave a one. You will note I have stated in 100s of hotels but this one takes the biscuit.
Stayed 3 nights in Aug 2025

2/10 Terrible

Pierre

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and good price. Very affordable. The rooms might just be becoming a little run down. The shower leaked on to the bathroom floor. There was a wet patch else where in the room but other than that would come again.
Stayed 1 night in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Gyunay

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Romero

Travelled with family
Liked: Cleanliness, staff & service
All was decent and as expected! Hot tub was not working during our stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Paul

Stayed 2 nights in Aug 2025