"The TV in the room wasn't a smart TV with access to internet The bed mattress was not very comfortable The shower room could've been a bit more tidy ... " More
11 May 2023 by Village Maidstone
Hi, Thank you so much for providing us with your feedback, I am happy to see that you enjoyed your stay. We hope to see you soon at the Village! Kind regards, Simone Ghilotti Host Manager
1 Nov 2019 by Matt Selch
Thank you for your review
9 Apr 2019 by Kayleigh
Thank you for your feedback, Great news you like our makeover. We hope to welcome you back soon.
9 Apr 2019 by Kayleigh
Thank you for your feedback, apologies for the issue you encountered regarding the key card. I am sure reception were on hand to fix the issue. We hope to welcome you back again soon.
26 Jan 2019 by Kayleigh
Thank you for your feedback. Apologies for the noise- please be aware for future stays by dialing 0 you can speak to reception who will be happy to assist with any issues.
21 Sep 2019 by General Manager
Thank you for your review
The following facilities or services will be unavailable from January 13 2024 to June 21 2024 (dates subject to change):
As a guest of Village Hotel Maidstone, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 3358 square feet (312 square metres) and includes conference space. The eco-certified Village Hotel Maidstone also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Maidstone hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Village Hotel Maidstone offers 134 accommodations with a hairdryer and an iron/ironing board. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
