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4.5 out of 5

"The staff is professional and courteous and the property is well-kept. " More

By a verified traveller on Mon 20 Dec 2021

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Room (Charme)

Bed Count 1 King Bed Maximum Occupancy 3 Max
€197* Per night/room 1 Apr - 2 Apr

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (LifeStyle)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Prestige)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at 2Ciels Boutique Hotel & SPA. During your stay, you're just a quick walk from Marrakech Plaza. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Le Patron de la Mer, a fine-dining restaurant that serves Mediterranean cuisine
  • Take a swim in the 2 outdoor pools
  • Indulge with hot stone massages, body treatments or body wraps at Rituals
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Guests like the breakfast and restaurant
  • Within a 15-minute walk of Royal Tennis Harti and Palais des Congrès
  • Airport and local-area shuttle service available for a fee

2Ciels Boutique Hotel & SPA ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 2Ciels Boutique Hotel & SPA

Everyone (11) Couples (5) Family (1)
5 out of 5
Perfection

Posted by on 8 Mar 2022

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Comment from Hotel Management

8 Mar 2022 by FOM

Dear Mr. Marc, Thank you very much for choosing 2Ciels Luxury Boutique Hotel & Spa during your stay in Marrakech, and for sharing your feedback. We are delighted to learn that you enjoyed all elements of your stay. We will make sure that our standards of service are maintained and continually improved to meet and exceed your expectations during your future visits. I hope to welcome you back very soon. Kind Regards, Faisal

5 out of 5
The staff is professional and courteous and the property is well-kept.

Posted by on 20 Dec 2021

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Comment from Hotel Management

5 Feb 2022 by Faisal

Dear Valued Guest, We would like to thank you for providing us with such a positive feedback regarding your recent stay at our property. It is a pleasure to read that you enjoyed your experience at 2Ciels Luxury Boutique Hôtel & Spa, Marrakech. We are delighted that you found all the aspects of our hotel features and staff to your taste. We look forward to welcoming you again soon. Kind Regards, Faisal

5 out of 5
Beautifully stylish, clean and welcoming. Nothing was too much trouble. Breakfast was amazing, so fresh and such a wide choice. Loved the Sky Bar.

Posted by on 19 Sep 2019

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Comment from Hotel Management

25 Sep 2019 by Mohamad Askour Front Office Manager

Dear guest, It was a pleasure to welcome you to our hotel and we hope you appreciate our beautiful city We will be delighted to see you again for your next stop in the city of a thousand and one nights. Kind regards Mohamad Askour Front Office Manager 2Ciels Luxury boutique hôtel & Spa PATRON DE LA MER Restaurant gastronomique - bar à tapas

4 out of 5
The room was spacious and clean, with great air conditioning. The decor was stylish - shabby chic look. The only fault would be the bed not having 1 mattress - as it was 2 bases and mattresses pushed together.

Posted by on 10 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Front Office Manager

Dear Kay, We would like to sincerely thank you for your kind comments, while we strive to provide an enjoyable stay to all our guests, it is certainly refreshing to receive your feedback and share it with other travelers. I thank you as well for bringing to our attention some details that needs improvement. We hope to welcome you back on your next visit to the city. Kind regards Mohamad Askour Front Office Manager 2Ciels Luxury boutique hôtel & Spa PATRON DE LA MER Restaurant gastronomique - bar à tapas

4 out of 5
Nice clean hotel staff accommodating rooms nice size Wi Fi in all rooms

Posted by , from UK on 11 Oct 2017

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Comment from Hotel Management

15 Oct 2017 by hebergement

Dear Tony, We thank you very much for this feedback following your last stay with us. We are pleased to read that you appreciate. We will be pleased to welcome you again for your next stay in Marrakech. Best regards. Stéphane 2Ciels Luxury boutique hôtel & Spa PATRON DE LA MER Restaurant gastronomique - bar à tapas

4 out of 5
Es war ein tolles Hotel, jedoch müsste es bald wieder renoviert werden. Der zweite Pool war voller Tauben, was nicht schlimm wäre wenn man regelmässig desinfizieren und putzen würde. Das männliche Personal war super freundlich, was man vom weiblichen Personal leider gar nicht behaupten kann. Wenn mann sich massieren lassen möchte, empfehlen wir alle normalen Massagen, da die Hammams zu teuer sind für die Leistung. Ansonsten isst man wirklich gut im Hotel. Das Frühstücksbuffet könnte man abwechslungsreicher gestalten. Die Lage ist sehr zentral und es ist alles sehr gut zu Fuss erreichbar.

Posted by on 1 Jul 2023

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Comment from Hotel Management

2 Jul 2023 by The Management

Thank you very much for sharing your valuable feedback with us. We are truly happy to know you had a nice stay in 2Ciels Boutique Hotel & SPA and we met your expectations.We truly look forward to welcome you back again in the near future.

4 out of 5
L'acoustique du bâtiment est à améliorer. fenêtres et portes mal insonorisés. Sinon l'hôtel est bien, le petidej très bon, le personnel super aimable et gentil. La terrasse Lola est le top et on y mange bien.

Posted by on 31 May 2023

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Comment from Hotel Management

31 May 2023 by The Management

Merci d’avoir partagé vos précieux commentaires avec nous. Nous regrettons profondément que l'hôtel ne répond pas à vos attentes. Nous vous prions de noter que nous sommes un 2Ciels Boutique Hotel & SPA, l'une des marques de luxe, certaines normes et caractéristiques peuvent être différentes de celles de 2Ciels. S'il y a quoi que ce soit que vos voulez nous faire parvenir, n’hésitez pas à nous contacter directement.Nous apprécions tous vos commentaires, car ils nous aident à améliorer chaque jour le service que nous offrons à nos clients.

5 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

13 Feb 2020 by Front Office Manager

Dear Guest. We would like to thank you for providing us with such a positive feedback regarding your recent stay at our property. It is a pleasure to read that you enjoyed your experience at 2Ciels Luxury Boutique Hôtel & Spa, Marrakech. We are delighted you found all the aspects of our hotel features and staff to your taste. We look forward to welcoming you again soon.

4 out of 5

Posted by on 5 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by Guest Relation

Dear Client, Thank you for taking a moment to write about your stay with us 2Ciels Luxury Boutique Hôtel & Spa, Marrakech. It is a delight to read that enjoyed the property along with the service our team was able to provide. We hope that you will join us again for a future visit to Marrakech. Best Regards,

5 out of 5
Einzigartig die Freundlichkeit des Personsls. Top Ausstattung, sehr gute Lage

Posted by on 21 Sep 2019

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Comment from Hotel Management

25 Sep 2019 by Mohamad Askour Front Office Manager

Dear guest, It was a pleasure to welcome you to our hotel and we hope you appreciate our beautiful city We will be delighted to see you again for your next stop in the city of a thousand and one nights. Kind regards Mohamad Askour Front Office Manager 2Ciels Luxury boutique hôtel & Spa PATRON DE LA MER Restaurant gastronomique - bar à tapas

About the 2Ciels Boutique Hotel & SPA

Location Street Oued El Makhazine, Marrakech, 40000

Property Features

2Ciels Boutique Hotel & SPA offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. A rooftop terrace, spa services, and a library are also featured at 2Ciels Boutique Hotel & SPA. An area shuttle within 5.00 km and an airport shuttle (available 24 hours) are available for a fee. Smoking is allowed in designated areas at this Art Deco Marrakech hotel.

  • 1 building
  • 85 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • Built in 2016
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Marrakech Central Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle and area shuttle within 5.00 km available for a surcharge

Room Amenities

2Ciels Boutique Hotel & SPA offers 85 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries. This Marrakech hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM. An additional breakfast is available daily for a fee. The hotel hosts a free manager's reception daily.

Le Patron de la Mer – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Le Club Bar – This bar specialises in Mediterranean cuisine. Open daily.

Lola SkyLounge – On-site café. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

Spa Services

Rituals has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 28.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at 2Ciels Boutique Hotel & SPA

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per day
  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 28 per vehicle
  • Rollaway bed fee: EUR 28.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 2Ciels Hotel Boutique Marrakech
  • 2Ciels Boutique Marrakech
  • 2Ciels Boutique
  • 2Ciels Boutique Hotel Marrakech
  • 2Ciels Boutique Hotel
  • 2Ciels Hotel Boutique
  • 2Ciels Boutique Hotel SPA
  • 2Ciels Hotel Marrakech
  • 2ciels & Spa Marrakech
  • 2Ciels Boutique Hotel & SPA Hotel
  • 2Ciels Boutique Hotel & SPA Marrakech
  • 2Ciels Boutique Hotel & SPA Hotel Marrakech

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.