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4.0 out of 5

"Have stayed before. Will stay again. Very clever room design with many facilities. Room let down by silly things such as broken shelves and peeling wo ... " More

By lrlr on Fri 19 Sep 2014

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Superior Twin Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€117* Per night/room 11 May - 12 May

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Marrakech Hivernage. During your stay, you're just a quick walk from Casino de Marrakech. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • 10 minutes by foot from Avenue Mohamed VI and a 3-minute drive from Jemaa el-Fnaa
  • Pets welcome free of charge

Novotel Marrakech Hivernage ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Marrakech Hivernage

Everyone (4) Couples (2) Business (1)
4 out of 5

best room design

Have stayed before. Will stay again. Very clever room design with many facilities. Room let down by silly things such as broken shelves and peeling woodwork on edge of bed and cupboards. Excellent breakfast buffet. Front office staff and doorman all excellent.

Posted by on 19 Sep 2014

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5 out of 5
Top vraiment

Posted by on 26 Jul 2021

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4 out of 5

Posted by on 1 Mar 2019

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4 out of 5
Aussenbereich und Lage waren super. Ruhig gelegen. Sauber. Zimmer können mit Aussenbereich nicht mithalten sind jedoch in Ordnung.

Posted by on 1 Mar 2019

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4 out of 5

Ideale Lage für den Marakech-Marathon

Pros: Lage
Cons: Etwas sehr laute Lifeband währen dem Essen.
Eine Nacht wegen Marakech Marathon.

Posted by on 29 Jan 2018

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4 out of 5

Hôtel vraiment agréable et service à la hauteur

Un dès meilleur hôtel de marrakech , rien a dire en terme de propreté , Room service , les chambre , mais surtout la qualité accueille qui est parfaite. La sécurité est aussi en bas de hôtel est très bien par rapport à autre hôtel ou on peut rentre comme dans un moulin la non ....

Posted by , from marseille on 24 Aug 2017

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3 out of 5

Hôtel très bien situé

Hôtel très bien situé, proche du centre ville Gueliz et de la place jemah elfna possibilité de s'y rendre à pied. Personnel accueillant et disponible. (les chambres sont refaite chaque jour). Seul point faible (confort non digne d'un 4 étoiles selon moi, de plus l'eau de la douche n'est pas assez chaude)

Posted by , from Kechmarra on 8 Sep 2016

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Comment from Hotel Management

7 Dec 2016 by h6218-gm@accor.com

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Marrakech Hivernage (ex Novotel Suites). C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les Meilleurs La Direction

4 out of 5

Gutes Hotel zu einem vernünftigen Preis

Die gute Lage und die Ausstattung haben überzeugt. Das Frühstücksbuffet ist fast schon eine Zumutung wenn man weis wie gut in Marokko Frühstück gemacht werden kann. Es gibt keinen Service für das Abräumen der Tische, Kaffeelöffel gibt es auch nicht, Käse und Wurst sind unappetietlich präsentiert. Aber alles kein Problem, 100 Meter weiter gibt es das "Kaffee Extrablatt" und da bekommt man ein super Frühstück. Freies WIFI ist

Posted by on 21 Jun 2014

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About the Novotel Marrakech Hivernage

Location Rue Haroun Errachid, Marrakech, 40000

Property Features

Novotel Marrakech Hivernage offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A terrace, an arcade/games room, and a garden are also featured at the family-friendly Novotel Marrakech Hivernage. This 4-star Marrakech hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Marrakech Central Station (2.5 km / 1.5 mi)

Room Amenities

Novotel Marrakech Hivernage offers 112 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.

Bazz'art – This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.

Comptoir Nomade – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

  • Manicures and pedicures

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 150.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 pets

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 120 for adults and from MAD 60 for children
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suite Novotel Hotel Marrakech
  • Suite Novotel Marrakech
  • Suite Novotel Marrakech Hotel Marrakech
  • Novotel Suites Marrakech Hotel
  • Novotel Suites Marrakech
  • Novotel Marrakech Hivernage Hotel
  • Novotel Marrakech Hivernage
  • Novotel Marrakech Hivernage Hotel
  • Novotel Marrakech Hivernage Marrakech
  • Novotel Marrakech Hivernage Hotel Marrakech

You should know

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.