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3.5 out of 5

"Most things were great the staff were friendly and location excellent, On the slightly negative, the parking is expensive but thats not a hotel proble ... " More

By a verified traveller on Wed 30 Oct 2019

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Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Best Western Plus Hotel La Joliette, you're just a quick walk from Old Port of Marseille. Features include free WiFi in public areas, plus an indoor pool and a 24-hour gym.

  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Old Port of Marseille and a 3-minute drive from Grand Port Maritime de Marseille
  • Cats and dogs welcome for a fee

Best Western Plus Hotel La Joliette ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Plus Hotel La Joliette

Everyone (2) Couples (2)
4 out of 5
Most things were great the staff were friendly and location excellent, On the slightly negative, the parking is expensive but thats not a hotel problem, just be aware if you are driving. The rooms are really tiny and the bed wasnt overly comfortable. Otherwise i would say it was still great value for money.

Posted by on 30 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by Stéphanie.

Dear Anonymous, Thank you for sharing your experience. We will try to improve ourself for your next stay. Kind regards.

2 out of 5
Schmutzig, sehr schmutzig! Verkommen, schlecht gewartet. Viel zu laut. Absolut NICHT zu empfehlen! Buchen Sie auf alle Fälle ein anderes Hotel!!

Posted by , from St. Gallen, Schweiz on 25 Aug 2020

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Comment from Hotel Management

15 Sep 2020 by Stéphanie.

Dear Alexander, I am surprised by your comment.....Our hotel has been renovated less than 2 years ago, and you had one of our new room. The next time, come to the desk, it will be better for both of us to discuss face to face. Regards.

4 out of 5

Posted by on 22 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Stéphanie.

Merci!

4 out of 5

Posted by on 11 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Stéphanie.

Thank you ! Regards.

Property Features

Best Western Plus Hotel La Joliette offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and coworking spaces. A library, a terrace, and multilingual staff are also featured at the eco-certified Best Western Plus Hotel La Joliette. This 4-star Marseille hotel is smoke free.

  • 63 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Arenc Euroméditerranée Station (1.3 km / 0.8 mi)
  • Metro station: Joliette Station (0.1 km / 0.1 mi)

Room Amenities

Best Western Plus Hotel La Joliette offers 63 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Marseille hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:30 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and ANCV Cheques-vacances; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires full payment at check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and ANCV Chèques-vacances. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • ANCV Chèques-Vacances
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Nearby parking fee: EUR 30 per day (525 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Joliette
  • Best Western Joliette
  • Best Western Plus Hotel Joliette
  • Best Western Plus Joliette
  • Best Western La Joliette
  • Best Plus Joliette Marseille
  • Best Western Plus Hotel La Joliette Hotel
  • Best Western Plus Hotel La Joliette Marseille
  • Best Western Plus Hotel La Joliette Hotel Marseille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 9:30 PM

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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