Hôtel Mercure Marseille Canebière Vieux-Port

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

• Guest education on local ecosystems and culture
• Comprehensive food waste policy
• Comprehensive recycling policy
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Security system
• Debit cards not accepted
• Staffed front desk
• LGBTQ friendly
• Smoke detector
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is available
• Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Children stay free - maximum age 13
• Social distancing measures are in place
• Contactless check-in is available
• No rollaway/extra beds available
• No cots (infant beds) available
• Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Children stay free
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Individually-wrapped food options are available for dinner
• Number of children who can stay free - 2
• Gap period enforced between guest stays - 24 hours