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New Bath Hotel and Spa

4.0 star property

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Photo gallery for New Bath Hotel and Spa

Daily cooked-to-order breakfast (GBP 18.50 per person)
Junior Suite
Front of property
Reception
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
New Bath Rd, Matlock Bath, Matlock, England, DE4 3PX
  • Gulliver's Kingdom
    ‪3 min walk‬
  • Heights of Abraham Cable Car Station
    ‪15 min walk‬
  • Cromford Mill
    ‪16 min walk‬
  • East Midlands (EMA)
    ‪46 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Annex Building

Double Room, Balcony, Annex Building

Double Room, Balcony, Annex Building

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Balcony, Annex Building

Desk, bed sheets

Family Room, Balcony, Annex Building

  • 28.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from room

Gulliver's Resort Matlock Bath

  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
4.4 out of 5, Excellent, (267)
The price is €94
for 1 room
includes taxes & fees
1 Jul - 2 Jul
Gulliver's Resort Matlock Bath

About this property

New Bath Hotel and Spa

Hotel in Matlock with a full-service spa and a 24-hour front desk
A full-service spa, a restaurant, and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a banquet hall are onsite.
New Bath Hotel and Spa offers 54 accommodations. Digital television is provided. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
New Bath Hotel and Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
New Bath Hotel and Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Matlock Parks Country Park. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with facials, body wraps, or body treatments at New Bath Hotel and Spa
  • Amenities include 2 meeting rooms
  • Onsite recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Matlock Parks Country Park and 4 minutes by foot from Gulliver's Kingdom
There's a restaurant on site. Public spaces have free WiFi and wired Internet. New Bath Hotel and Spa offers its guests a full-service spa. There are 2 meeting rooms available. New Bath Hotel and Spa also features spa services and a garden. Self parking is free.

This 4-star Matlock hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.
New Bath Hotel and Spa has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18.50 for adults and GBP 9.25 for children
  • A restaurant

Things to do

  • Full-service spa
  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 9.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

New Bath Hotel Derbyshire
New Bath Hotel
New Bath Derbyshire
New Bath Hotel Matlock
New Bath Matlock
New Bath Hotel Matlock
New Bath Hotel
New Bath Matlock
Hotel New Bath Hotel and Spa Matlock
Matlock New Bath Hotel and Spa Hotel
Hotel New Bath Hotel and Spa
New Bath Hotel and Spa Matlock
New Bath Hotel Spa
New Bath
New Bath Hotel Spa
New Bath Hotel and Spa Hotel
New Bath Hotel and Spa Matlock
New Bath Hotel and Spa Hotel Matlock

New Bath Hotel and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 827 reviews
Rating 8 - Good. 289 out of 827 reviews
Rating 6 - Okay. 130 out of 827 reviews
Rating 4 - Poor. 79 out of 827 reviews
Rating 2 - Terrible. 37 out of 827 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness, staff & service
The properly was what i expected really for the age of the building and where it was. The reason i went with my partner who was working over the two days was so i could have the use of the spa and have treatments.i was trying to book this in since the Saturday before we arrived on the Sunday to no avail. I phoned the hotel, they said i needed to book online. I went online to book the Monday and Tuesday. It said, limited availability, please call. I tried calling endlessly and only got an answering machine. I waited until we checked in. The gentleman on the desk said i need to book online. I explained the situation. He said you have to go online. Once again i told him i could not get through to talk to anyone. He replied. They were probably busy doing treatments. Hence i never got to use the facilities. Just a bit disappointed. B
Stayed 2 nights in Mar 2025

8/10 Good

Ann-marie

Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness
Lovely hotel The annexe area is very tired and the bathrooms need updating. The spa was ok but could benefit from an upgrade and maybe some soft relaxing music in the treatment rooms. The staff were ok. No one ‘went the extra mile’ let’s say. Staff need to be more customer focused at times felt like they were putting themselves out to accommodate us when it should be that nothing was too much trouble especially in the spa. This didn’t spoil our stay though.
Stayed 1 night in Mar 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for walking into Matlock Bath. Staff very helpful and friendly. Room spotless. Parking on site which is important for us. Would highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel was amazing . Very clean , staff lovely and facilities are good
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night

I love staying here and i find it’s my happy place as i always have one of the rooms facing the pool with a balcony and in summer you can sit outside and think you are anywhere in the world. The food is amazing The staff are always willing to help. Looking forward to my next stay.
Stayed 1 night in Mar 2025

6/10 Okay

PAUL

Travelled with partner
Liked: Cleanliness, staff & service
Pool excellent. Towel rail in bathroom missing power cable. Rear of property very poor, needing a lot of tlc. Annex about to be refurbed. Staff excellent.
Stayed 1 night in Feb 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff really friendly and polite and helpful and our room was lovely with good facilities. Parking was very easy. Its in a great location and there was a nice bar area. However, sadly the food was not great. We had pizza in the bar in the evening - these were clearly very cheap frozen pizzas that hadn't been cooked properly and were very expensive for what they were. Considering they were the same price as a pizza restaurant with real pizzas, these were awful and sadly inedible. The accompanying salad as average at best. Then at breakfast the entire plate of yoghurts were out of date, which I had to point out. They were then removed, but shouldn't have been out in the first place. Then there were no more yoghurts available apparently. I find it odd in a hotel of that size that there were no fresh yoghurts and no fruit for breakfast either. The chocolate and vanilla muffins were clearly stale and also inedible. Also, and I know this is tricky but in the bar area, where I was with my son, there were several guests who were swearing continually and talking about incredibly inappropriate things for my son to hear. I realise it was a bar area but it is also for families and I do feel that a manager or someone should have stepped in to perhaps ask them to be quieter or to stop swearing. It was quite incredible that every other word was swearing and it was highly embarrassing the topics they were talking about. I didn't feel this was appropriate
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Sauxzane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

It was great! The staff were nice and approachable. They upgraded our room when I requested a closer room to the entrance as I am 30 weeks pregnant. The spa and pool were amazing as well. We enjoyed it. We'll be back again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely night very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay with memorable staff

We had a great stay here. The room was comfortable clean and nice views of the pool. The staff were excellent making sure our stay was memorable especially the brown haired girl on reception she went above and beyond to make sure we had the best time and shown us the highlights of Matlock thank you. Breakfast was great and the bar area with the band and vynl Dj was great. The natural therma swimming pool was unique and great. Life guard was very chatty and helped us understand how it worked from the underground stream.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay The friendliest of the staff is amazing I also had a meal in the hotel and it was one of the best i have had in a long time. If you love Salmon then that’s the dish i would recommend
Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
Really enjoyed our stay. Thankyou.
Stayed 2 nights in Jan 2025

6/10 Okay

darren

Stayed 1 night in Jan 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

desmond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very eco friendly environment with excellent staff

We stayed two nights on family business. The staff was very quick and efficient in finding us a room to make us comfortable. The service in the restaurant was quick and beautifully presented. We have stayed there before, and was happy on each occasion.
Stayed 2 nights in Jan 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities

Dangerous Stat please read!

Unfortunately our stay was ruined by the dangerous electric cables and the extension lead being taped, the cables for to bedside lights were blocked together and then hidden down the side of our head board, really shocking and a fire hazard, the room was very cold and dated and the breakfast was awful. Such a shame as the fresh water Pool and area is lovely, please check the entire electrics if you stay here in your room very dangerous, reported to hotels.com and to the hotel management, they moved us to a room next door but hotel did not offer compensation, hotels.com gave us a £50 voucher towards next stay but very disappointed please see pictures below,
Stayed 1 night in Dec 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t know what to expect, as some reviews are a bit harsh. We were greeted on News Years Eve by a friendly young lady who gave us instructions to our room - which was in a separate building (but up different stairs if going through the hotel). Ideal accessible room round the back - you can drive the car and park outside the room more or less. Room over looked the pool area. Room itself was plenty big enough for 3 adults. V clean, super ‘Dove’ body wash/shampoo/conditioner and body cream. Fluffy white towels and tea/coffee facilities. Room was warm and cosy with a little balcony. Didn’t use restaurant, but was very busy when we walked back from town area, which is about 10mins away down hill going and uphill coming back! Staff are friendly, and looks like it’s going through a refurb, we wouldn’t hesitate to book again! Thank you! Friendly gent on reception on New Year’s Day! Keep up the good work and hopefully it will keep getting better and better! Outdoor Pool was well used by a club.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Judith

Liked: Property conditions & facilities
Disliked: Cleanliness

Disappointing

We are in our 70s and had to negotiate 3 flights of steps (no lift ) It was quiet when we arrived but it was not suggested someone could take our bags for us , which would have been appropriate . The room was recently refurbished with a modern en-suite , tea and coffee making facilities a tv that worked and ample storage for our one night stay and warm. There was inadequate staff levels . We were very cold in the bar and dining room , commented by others , but no apology or suggestion ie sit by the radiator , away from window , we see what can be done etc .The rooms were badly insulated . We were unable to contact night staff to complain and deal with guests close by who were extremely noisy returning to their room very late at night and continued steaming shouting and being abusive to one another for what seemed like hours into the early hours of the morning
Stayed 1 night in Dec 2024