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Maison Milano | UNA Esperienze

4.0 star property
VIP Access

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Photo gallery for Maison Milano | UNA Esperienze

Property entrance
Staircase
Lobby sitting area
Premium bedding, down duvets, in-room safe, desk
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
VIA Mazzini, 4, Milan, MI, 20123
  • Piazza del Duomo
    ‪2 min walk‬
  • Galleria Vittorio Emanuele II
    ‪3 min walk‬
  • Cathedral of Milan
    ‪3 min walk‬
  • Milan (LIN-Linate)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Double | with Extra Bed)

Premium bedding, down duvets, in-room safe, desk

Junior Suite (Double | with Extra Bed)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down duvets, in-room safe, desk

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Maison Milano | UNA Esperienze

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Milan
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite. Housekeeping is available on request.
Maison Milano | UNA Esperienze offers 27 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of Maison Milano | UNA Esperienze's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Cathedral of Milan. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Piazza del Duomo and 5 minutes by foot from Cathedral of Milan
  • Pets welcome for a fee
Maison Milano | UNA Esperienze offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Maison Milano | UNA Esperienze also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Milan hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Secured extended parking on site (EUR 25 per day)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1800
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (394 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: Luggage storage is available for guests only on the day of arrival and the day of departure.
Property Registration Number IT015146A1EUMJ28XK, 015146-ALB-00119, 015146-ALB-00119

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Maison Milano
Una Maison
Una Maison Hotel
Una Maison Hotel Milano
Una Maison Milano
Una Milano
Una Milano Maison
Una Maison Milano Hotel Milan
Maison Milano UNA Esperienze Hotel
Maison UNA Esperienze Hotel
Maison Milano UNA Esperienze
Maison UNA Esperienze

Maison Milano | UNA Esperienze Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

seh hong

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very run down, shower not working well. Shower light spoiled n not rectified even after we informed the staff. However they are friendly. The location is central. Overall the price is not worth paying for despite the central location
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing!! The property was the BEST location. Everything was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…..
Stayed 1 night in Mar 2025

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge made excellent recommendations for non- tourist restaurants nearby the hotel. Big bathroom for the. It’s center! And balconies!
Stayed 2 nights in Mar 2025

8/10 Good

Margaret

Travelled with partner
Liked: Staff & service, amenities
Older property - our room had stained carpet. Location was good with several restaurants and shops within walking distance. The staff was both helpful and friendly with recommendations for restaurants.
Stayed 3 nights in Feb 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
When I was reading the reviews I noticed that there was a 9.2 rating for this hotel, however, it was not a clean hotel. My carpet was beyond stained and dirty in my room. The walls were all scuffed up and dirty Hotel is definitely worn out Although the location is absolutely fantastic and center to everything, the actual facilities is definitely dated. The staff was super friendly. There is no breakfast. A few small offerings throughout the day for pretty nice. Other than that, I would say that this was a three star hotel, not for.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Feb 2025

8/10 Good

Holly

Stayed 1 night in Jan 2025

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Duomo

This Boutique hotel is located directly across from the Duomo cathedral and all of the luxury shopping boutiques. The surrounding streets have hundreds of other well known shops and restaurants to choose from. The hotel itself is intimate and quiet. The room was large by European standards with a king size bed, soft, clean linens and a beautiful balcony overlooking the street. The concierge’s at this hotel are phenomenal. I stayed for 4 nights and loved everything about the property.
Stayed 4 nights in Jan 2025

8/10 Good

Chris

Liked: Staff & service, room comfort

Perfect location & staff, but rooms need some TLC

First the good, the location is perfect, secondly, the staff were excellent - all friendly and helpful, suggesting good restaurants, making reservations etc. Was also a nice surprise to be upgraded to a Junior Suite. Next, the average...Yes the suite was huge, but everything felt a little tired. Carpet needed a good clean, shower could be sealed better to not flood the bathroom and all the electric sockets need replacing. There were USB sockets in various spots but all broken, when unplugging the hairdryer the wall socket almost came of the wall with it. All the walls near the doors showed signs of damage from where the door handle has constantly hit the wall. These aren't all issues that would stop me staying or to not recommend the hotel, but in my opinion all these little issues don't quite make it the 4-star hotel that it claims to be or should be based on the excellent staff. A few little tweaks and a bit of TLC and this would have received full marks from me all round.
Stayed 2 nights in Jan 2025

8/10 Good

Saleh

Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

UNA Experience in Milan

I have stayed at other UNA Hotels and found this one to be one of my favorites simply because the staff were so very friendly and helpful. Upon arrival I was offered a glass of Prosecco while we were given a rundown of the city, best places to eat, shop, and just walk. We took them up on their offer to make reservations for us, and were not disappointed, great food and again, very friendly staff. The service from the staff was exceptional. The room was comfortable and clean. I would stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

yuval

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

YUVAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Yasuhiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Nov 2024

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good stay at all
Stayed 2 nights in Dec 2024

6/10 Okay

Vitaly, Beaverton

Travelled with family
Liked: Staff & service, amenities
Great location! You could walk to most interesting places. The only problems are - very dirty carpet in the room (they should just remove it completely) and no breakfast (the one offered can’t be called a breakfast).
Stayed 1 night in Dec 2024

2/10 Terrible

Mario

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was very terrible our room carpet was very ugly and stains everywhere, internet service was terrible to I never stay there again They did not offer upgrade our room Very bad experience
Stayed 3 nights in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jackson Kwok Leung, Kwai Chung, NT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jackson Kwok Leung, Kwai Chung, NT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was not working properly
Stayed 2 nights in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024