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4.2 out of 5

"Amazingly helpful staff and superb facilities " More

By a verified traveller on Wed 23 Mar 2022

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€202* Per night/room 31 Mar - 1 Apr

Junior Suite Triple

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premium Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

UNAHOTELS Cusani Milano's great location gets high marks from our customers. During your stay, you're just a quick walk from Castello Sforzesco. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Enjoy local and international cuisine while dining at Cairoli Bar & Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 5-minute walk from Castello Sforzesco and 11 minutes on foot from Piazza del Duomo
  • Cats and dogs welcome for a fee (restrictions apply)

UNAHOTELS Cusani Milano ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for UNAHOTELS Cusani Milano

Everyone (9) Couples (6) Family (4)
5 out of 5
Amazingly helpful staff and superb facilities

Posted by on 23 Mar 2022

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Comment from Hotel Management

4 Apr 2022 by cusani

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matteo Tuzzi Manager

4 out of 5
Great hotel when it comes to location. A little dated but overall it was nice. The room was spacious and the location was perfect. Only 10 mins walk from Duomo and mins away from Castello Sforzesco.

Posted by on 24 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by gm

Dear Guest, Thank you for sharing your positive experience in our hotel, we are happy to have met your expectations! We hope you come back soon, Best regards, Matteo Tuzzi General Manager

5 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

13 May 2019 by General Manager

Dear Guest, Thank you so much for sharing a wonderful review about you experience at the UNAHOTELS Cusani. We are delighted to note that you had a great stay and we all look forward to welcoming you back again soon !! With Kind Regards, Leonardo Serranti General Manager

3 out of 5
Sehr laute Zimmer, da Tram direkt vor dem Zimmer durchfährt

Posted by on 7 Jan 2023

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Comment from Hotel Management

10 Jan 2023 by Matteo Tuzzi - GM

Dear Manuela,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

5 out of 5
Gute Lage

Posted by on 7 Aug 2022

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4 out of 5
super Lage, WLan könnte besser sein, aber sonst sehr zufrieden

Posted by on 21 Apr 2022

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Comment from Hotel Management

4 Jun 2022 by cusani

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Matteo Tuzzi Manager

3 out of 5
Freundliches Personal, gutes und grosse Auswahl an Frühstück, sehr zentral - sehr laut (Strassenlärm), Einrichtung alt - teilweise defekt (Klimaanlage, Föhn)

Posted by on 18 Apr 2022

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Comment from Hotel Management

2 May 2022 by cusani

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Matteo Tuzzi Manager

5 out of 5

Posted by on 21 Mar 2022

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4 out of 5
Es ist nicht weit entfernt vom Zentrum

Posted by on 20 Dec 2021

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2 out of 5
Accueil désagréable le samedi matin. Pas de chauffage dans les chambres…

Posted by on 18 Oct 2021

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Comment from Hotel Management

30 Nov 2021 by cusani

Cher invité, Merci pour l'excellente critique de notre hôtel! Nous sommes heureux que vous ayez apprécié votre séjour et espérons vous revoir très bientôt. Sincèrement, Matteo Tuzzi Directeur

About the UNAHOTELS Cusani Milano

Location Via Cusani 13, Milan, MI 20121

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly UNAHOTELS Cusani Milano. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Milan hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Milan Cadorna Nord Station (0.6 km / 0.4 mi)
  • Metro station: Cairoli Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

UNAHOTELS Cusani Milano offers 92 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets. This Milan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Cairoli Bar & Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Il Cairoli Bar – This bar only serves light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Passport required
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Self-parking fee: EUR 38 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cusani
  • Cusani Hotel
  • Hotel Cusani
  • Hotel UNA Cusani
  • UNA Cusani
  • UNA Cusani Hotel
  • UNA Cusani Milan
  • UNAHOTELS Cusani Milano Hotel
  • UNA Hotel Cusani Milan
  • Una Hotel Milan
  • UNAHOTELS Cusani
  • UNAHOTELS Cusani Milano Hotel
  • UNAHOTELS Cusani Milano Milan
  • UNAHOTELS Cusani Milano Hotel Milan

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.