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23 Apr 2024 by Anna
Dear Uwe,Thank you for your feedback!We're pleased to hear you had a great stay. Our approach with on-demand room service and Alexa aims to offer convenience without compromising on comfort. We're delighted you found the rooms enjoyable and our staff friendly.We look forward to welcoming you back in the future!
11 Jan 2024 by Dominik
Dear Annikki,Thank you for taking the time to share your detailed feedback on your recent stay with us. We're delighted to hear that you appreciated the advantageous location of our hotel, the ease of public transport connections, and the proximity to the charming old town with its vibrant shopping streets. It's also heartening to know that you found our recently renovated facilities, spacious rooms, and the friendly and helpful demeanor of our staff to your liking.We sincerely apologize for any inconvenience caused by the cleanliness issues you encountered in your room. Your observations are invaluable, and we have already taken steps to address and improve our cleaning procedures. We understand the importance of maintaining a pristine environment for our guests, and we are committed to ensuring that such lapses do not occur in the future. Your constructive criticism is crucial to our ongoing efforts to enhance the overall guest experience.Regarding your comments on breakfast, we appreciate your honesty. We are actively reviewing our offerings to ensure they meet the diverse preferences of our guests. Your suggestion about the inclusion of fresh fruits and vegetables is duly noted, and we will explore options to enhance the breakfast experience. We also appreciate your recommendation of nearby restaurants for those seeking a more varied breakfast selection.We value your insights and take them seriously as we continually strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back and demonstrate the improvements we've made based on your feedback.Thank you again for choosing to stay with us.Warm regards!
27 Sep 2023 by Dominik
Thank you very much Diane!
16 Mar 2023 by Hotelmanagement
Dear Antti,Thank you very much for your feedback regarding your stay at our hotel. We are delighted to hear that you were particularly satisfied with our service and the location of our hotel.We place great importance on ensuring that our guests feel completely comfortable during their stay, and we are thrilled that we were able to contribute to your positive experience. We hope to have the pleasure of welcoming you back as our guest in the future, and impressing you once again with our excellent service and prime location.Yours TrulyChris
11 Dec 2022 by Hotelmanagement
Hi Eija, thank you so much for your feedback. We are really happy that you liked your stay and our friendly staff. We would love to see you again :)Yours TrulyChris
24 Nov 2022 by Hotelmanagement
Hi Ari,thank you for staying with us :)We really appreciate your feedback. Currently we offer coffee, juice and Cornetto, with restaurant recommendations we are of course always happy to help. We are glad that you enjoyed your stay anyway. All the best for you.Yours TrulyChris
13 Jun 2022 by Dominik
Hallo Alexander, es tut mir leid, dass du keine gute Erfahrung mit uns gemacht hast. Da uns das Wohl unserer Gäste sehr wichtig ist, würde ich mich sehr über ein detailliertes Feedback auf unsere email freuen: welcome@yourstrulyhotel.com Wir arbeiten stätig an uns und möchten auch dich beim nächsten mal überzeugen. Yours Truly, Dominik
13 Oct 2021 by Lisa
Hi, vielen Dank, dass ihr euch die Zeit genommen habt uns eine Rückmeldung zu geben. Nur dadurch ist es uns möglich, unser Konzept weiterzuentwickeln und zu perfektionieren. Es freut uns sehr, dass ihr euren Aufenthalt genießen konntet & unsere Einrichtung euch so positiv in Erinnerung geblieben ist. Es tut uns sehr leid, dass unser Housekeeping einen Fehler gemacht hat und die Zimmer nicht ausreichend gereinigt worden sind. Diese Kritik werde ich selbstverständlich auch an unser Housekeeping-Team weiterleiten. Yours Truly, Lisa
21 Sep 2021 by Lisa
Hi Inken, danke für deine ehrliche Rückmeldung. Schade, dass es dir nicht gefallen hat. Gerne kannst du bei deinem nächsten Aufenthalt einfach nach einem anderen Zimmer fragen & wir ziehen dich ganz einfach um. Yours Truly, Lisa
22 Jun 2021 by Ben
Es tut uns sehr Leid, dass es Ihnen bei uns nicht gefallen hat. Leider können wir aus der Kritik nicht herauslesen, was schief gelaufen ist. Als neues Haus sind wir sehr bemüht es unseren Gäste so schön wie möglich zu gestalten. Falls es uns nicht gelungen ist, würden wir uns sehr über eine E-Mail mit Feedback freuen. Gerne an uns alle unter feedback@yourstrulyhotel.com. Wenn wir das Feeback während des Aufenthalts bekommen, versuchen wir natürlich sofort darauf einzugehen. Yours Truly, Ben
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and vending machine are also featured at the boutique Yours Truly. This Munich hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Yours Truly offers 73 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Daisy Cave – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
