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Aparthotel

Aparthotel HSM Lago Park

3.0 star property

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Photo gallery for Aparthotel HSM Lago Park

Exterior
A pool area with lounge chairs, umbrellas, and potted plants.
Lounge
Daily buffet breakfast for a fee
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪5 min walk‬
  • Place, Platja dels Francesos
    ‪5 min walk‬
  • Place, Alcúdia Beach
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪52 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom, Balcony

A modern kitchen with white cabinets, a microwave, and a coffee maker. There is a dining table with breakfast items and a blue sofa in the living area.

Premium Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio, Balcony

A hotel room with a bed, a desk with breakfast, a TV, and a balcony with curtains.

Premium Studio, Balcony

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED)

A modern kitchen with white cabinets, a microwave, and a coffee maker. There is a dining table with breakfast items and a blue sofa in the living area.

Premium Apartment, Balcony (BRUNCH UNLIMITED)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED)

A hotel room with a bed, a desk with breakfast, a TV, and a balcony with curtains.

Premium Studio, Balcony (BRUNCH UNLIMITED)

  • Sleeps 2
  • 2 Single Sofa Beds
  • Free Wi-Fi

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About this property

Aparthotel HSM Lago Park

Along with a restaurant, this smoke-free aparthotel has a nightclub and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a complimentary children's club are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a balcony, and a coffee/tea maker. Limited housekeeping is available.
Aparthotel HSM Lago Park offers 135 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Muro aparthotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Aparthotel HSM Lago Park. During your stay, you're just a quick walk from Playa de Muro. Features include free WiFi in public areas, plus a restaurant and a gym. Built in 1994, this comfortable aparthotel has 135 apartments on 4 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a balcony, and cable TV
  • Free WiFi
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a playground, and bike rentals
  • Just a 5-minute walk from Playa de Muro and 7 minutes by car from Alcúdia Beach
  • Airport shuttle service available for a fee
Aparthotel HSM Lago Park offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A nightclub, a terrace, and a complimentary children's club are also featured at the family-friendly Aparthotel HSM Lago Park.

This 3-star Muro aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 1:00 PM.
Restaurante Buffet - This buffet restaurant serves breakfast and dinner.

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Return airport shuttle (surcharge)
  • Car hire

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Restaurante Buffet

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8:00 AM to 1:00 PM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Nightclub
  • TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the sea

Things to do

  • Arcade/game room
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Gym
  • Table tennis
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 135 units
  • 2 buildings
  • 4 floors
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Built in 1994

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartamentos HSM Lago Park
Apartamentos HSM Lago Park Alcudia
Apartamentos HSM Lago Park Aparthotel
Apartamentos HSM Lago Park Aparthotel Alcudia
Apartamentos Hsm Lago Park Hotel Playa De Muro
Apartamentos HSM Lago Park Aparthotel Muro
Apartamentos HSM Lago Park Muro
Apartamentos HSM go Park
Apartamentos HSM Lago Park
Aparthotel HSM Lago Park Muro
Aparthotel HSM Lago Park Aparthotel
Aparthotel HSM Lago Park Aparthotel Muro

Aparthotel HSM Lago Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 101 out of 335 reviews
Rating 8 - Good. 153 out of 335 reviews
Rating 6 - Okay. 69 out of 335 reviews
Rating 4 - Poor. 6 out of 335 reviews
Rating 2 - Terrible. 6 out of 335 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Willow

Liked: Cleanliness, amenities, communication
Enjoyed our 8 day stay . Will come back again
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Heidi

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Zygimantas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, room comfort, communication
Very nice! Lovely staff! Antonio deserves an extra star :) very tasty breakfast. I would stay there again
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

alex

Liked: Cleanliness, communication
Very clean and staff were friendly we’re coming back next year
Stayed 10 nights in Oct 2023
Verified

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Fayçal

Liked: Communication
Disliked: Cleanliness, amenities
It was noisy and the bed not too confy but overall it was ok
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, room comfort, communication

Great vibe, friendly and relaxing!

I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Tanzeel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience.
Stayed 4 nights in May 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, room comfort, communication

Good times

Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Amber

Liked: Property conditions & facilities, communication
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Ruslan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Stayed 8 nights in May 2023
Verified

6/10 Okay

Irina

Liked: Communication
Disliked: Amenities
The pictures of the hotel in the Internet are heavily photoshopped and do not correspond to the reality, especially the pool area. Additionally, the hotel consists of two buildings, newer and older. The older building is not shown in the pictures, and it looks far less attractive than the main. For the price the hotel charges per night, there are far better options.
Stayed 11 nights in Jul 2025
Verified

6/10 Okay

Hannah

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Upon check in, reception didn't have my name down on the list nor did they give us any information at all about facilities. We booked this hotel as we believed there to be a gym - we never found it.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, communication

Booked last minute

All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Toni

Liked: Communication

High season family vecation

The apartmant/hotel has two buildings with their own pools. The main building is great, nevly renovated inside and out. Staff is very friendly and helpful. Only problem is only one bathroom with a sliding door that can't lock and the door get's stuck when closed so children get trapped. Helped several kids out of the bathroom. Easy fix if prioritized by staff. Otherwise great. The second building which we were stationed, was old and not that great.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Mai-Britt

Liked: Cleanliness, room comfort, communication

Perfect for a week with friends

A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Stayed 13 nights in Sep 2022
Verified

10/10 Excellent

HALYNA

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good
Stayed 13 nights in Aug 2023
Verified

8/10 Good

Marianne S.

Liked: Cleanliness, room comfort, communication
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Nguyen

Liked: Property conditions & facilities
Good
Stayed 3 nights in May 2023
Verified

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
Stayed 5 nights in Aug 2024
Verified

6/10 Okay

Rahul

Liked: Cleanliness, communication

Not the right Value for the Money Spent

Staff at the Hotel was veru good. I had book am accomodation for my familty of 3.. I was given a room in the extended part of hotel , which didnt give a good feel .. it is cut off from Main Building .. It is an average accomodation.
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Kenneth

Disliked: Cleanliness, room comfort, communication

Dont get scammed - like me!!

Beautiful pictures, But absolutely nothing like reality. I'll keep it simple: 1. Extreme noise from the "cocktail bar" just outside the windows. 2. COCKROACHES in the room. Several cockroaches where in our room, despite us complaining, not much was done about it. 3. The state of the building and sourroundings are just sad. I feel cheated by the pictures, and hope you dont make the same mistake as we did.
Stayed 4 nights in Jun 2025

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