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BQ Alcudia Sun Village - All Inclusive

3.0 star property

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Photo gallery for BQ Alcudia Sun Village - All Inclusive

Outdoor pool
1 bedroom, minibar, desk, blackout curtains
Reception
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Cicuito del Lago 60, Muro, Balearic, 7458
  • Place, Playa de Muro
    ‪9 min walk‬
  • Place, Alcúdia Beach
    ‪4 min drive‬
  • Place, Alcúdia Port
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room (2 adults)

1 bedroom, minibar, desk, blackout curtains

Standard Double Room (2 adults)

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom (2 adults + 2 children)

1 bedroom, minibar, desk, blackout curtains

Family Apartment, 1 Bedroom (2 adults + 2 children)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom (2 adults + 1 child)

1 bedroom, minibar, desk, blackout curtains

Family Apartment, 1 Bedroom (2 adults + 1 child)

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (2 adults)

1 bedroom, minibar, desk, blackout curtains

Family Apartment, 1 Bedroom (2 adults)

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (2 adults + 1 child)

1 bedroom, minibar, desk, blackout curtains

Standard Double Room (2 adults + 1 child)

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, desk, blackout curtains

Standard Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom (1 adult)

1 bedroom, minibar, desk, blackout curtains

Standard Apartment, 1 Bedroom (1 adult)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

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About this property

BQ Alcudia Sun Village - All Inclusive

Family-friendly hotel with free breakfast and a fitness center
This hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
BQ Alcudia Sun Village - All Inclusive offers 207 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at BQ Alcudia Sun Village - All Inclusive, you're just a quick walk from Playa de Muro. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Caprise
  • Take a swim in the outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and mini golf
  • Just a 2-minute drive from Playa de Muro and 6 minutes from Alcúdia Beach
Some rates at BQ Alcudia Sun Village - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

BQ Alcudia Sun Village - All Inclusive offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly BQ Alcudia Sun Village - All Inclusive.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Caprise - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

All-inclusive room rates at BQ Alcudia Sun Village - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caprise

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number H/2910
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

BQ Alcudia Sun Village Hotel
BQ Sun Village Hotel
BQ Sun Village
Viva Alcudia Sun Village Hotel Playa De Muro
BQ Alcudia Sun Village Playa De Muro Majorca
Alcudia Sun Village
BQ Alcudia Sun Village
BQ Alcudia Sun Village - All Inclusive Muro
BQ Alcudia Sun Village - All Inclusive Hotel
BQ Alcudia Sun Village - All Inclusive Hotel Muro

BQ Alcudia Sun Village - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 90 reviews
Rating 8 - Good. 34 out of 90 reviews
Rating 6 - Okay. 18 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Susana

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Gina

Stayed 4 nights in Jun 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay - calm, comfortable and welcoming resort. Staff were polite and helpful. Activities all through the day. Huge pool with plenty of loungers. Lots of outside seating. Pool bar with plenty of tables.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deimintas

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Sabina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, we stayed there for 3 nights with our 3 year old daughter and the place was perfect, if you looking for a place to stay with children look no further. All amenities are so well maintained pool, playgrounds etc. Children pool with slides is perfect for a 3 year old and older children. All inclusive option is great, tasty food and lots of options in restaurant as well as snack bar and extras in the pool area. Restaurant service is top and everything is so tidy and clean despite the amount of quests. Entertainment program is also good, there is a pool fitness for adults and nice evening programs to sit with a drink. Can honestly recommend this place 👌 not to mention that playa the muro is about 10 min of pleasant walk from the resort.
Stayed 3 nights in Jul 2024

8/10 Good

Jose Henrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! good food.
Stayed 6 nights in May 2024

2/10 Terrible

Sendhil

Stayed 2 nights in Aug 2023

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities

Good for families

Great hotel for families. Pools, green area, entartainment. The downside is the poor Internet connection, twin bedds (we preffer double ones) and the lack of a stove in the room for the self catering. Also there is air conditioning but no heating. The persinnel is very nice and helped us each time we need it.
Stayed 7 nights in May 2019

6/10 Okay

Fabio

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war nicht sauber und im Restaurant war sehr laut.
Stayed 2 nights in Aug 2025

8/10 Good

Jørgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Var her i perioden 15.07 - 27.07 med min samboer og 2 Barn på 3 og 4 år. Alle ansatte var veldig hyggelige og hjelpsomme. Området er veldig velstelt og innholdsrikt. Maten var god til alle måltider og snackbaren ved bassengene hadde god enkel mat med drikke. Det lokale ølet som var inkludert var bra. Underholdningen på kvelden var bra og det var minidisco hver kveld før underholdningen. Underholdningsteamet i grønt var helt fantastisk med barna. Husk myggmiddel, etter kl20 er det mye mygg. Dette har nok noe med perioden vi var i men det føltes overfylt. Kø for å få seg bord til middag, rene tallerkener manglet ofte og vi måtte vente på at de fikk vasket de. Tallerkene kunne være både våte og ha matrester på seg pga dette. Juicedispensere var ofte tomme. Ingen kullsyre i brusen ved snackbaren. Rommene er utdaterte og slitne. Mine svigerforeldre hadde rom på bakkeplan, der var det en stygg lukt av råte under hele oppholdet. Vi hadde i 2etg og hadde ikke noen lukt. Alt i alt har vi hatt en fin ferie her og barna har kosa seg masse noe som var det viktigste for oss.
Stayed 12 nights in Jul 2025

8/10 Good

Fabien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super semaine passée ! Très bonne nourriture, hôtel très sympa et animateurs très cool!
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Cihan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

4/10 Poor

Joaquim Forssén

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The pool was good and our kids (3 & 6) enjoyed the big pool and the kids pool with the pirate ship. The playground for the kids shared the same area as the designated smokingarea! Horrific! Outside the hotel behind the pirateship is a good and new playground for the kids. In front of the hotel is an outdated playground. BUT the room was small and outdated. We were 4 but never got 4 new towels, only three and had to ask for towels. They made our beds daily but never cleaned, dirt on the floors and the sink was never gone after the cleaners had been there, one day out of 6 the sink was partially cleaned. The AC - I would not call that for AC, maybe because that it is outdated but it didnt work as an AC should. The hotels own area was green and nice. The food in the restaurant was not good, not bad. Not very tasty and if you didnt got a fish directly from the chef it was dry. Breakfast was ok but everything else never made me happy. Close to the beach and bus stop to get to Alcudia. A supermarket within 2min walking distance that had snacks, drinks, some food and pool stuff.
Stayed 6 nights in Jul 2025

8/10 Good

Johanne

Stayed 7 nights in Jul 2025

10/10 Excellent

Coloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Hotel familiar, sin lujos pero con todo lo necesario para disfrutar y relajarse en la piscina, que es grande y con muchas hamacas. Estuvimos en régimen de todo incluido y durante el día había mucha variedad de comida en el bar de la piscina, caliente, fría, fruta, helados... Además las bebidas que incluye son de calidad.
Stayed 1 night in Jun 2025

4/10 Poor

Claus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Boligen var meget fugtig, der lugtede af mug.Restauranten var god, god mad. Personalet var meget flinke. Vælg en lejlighed på 1 sal.
Stayed 4 nights in May 2025

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best family hotel in the area!!!

We had a great family vacation! This is really a very good hotel if you want to relax and have your kids enjoying the pools and all the facilities they have. I must say the food was the best all-inclusive hotel food we had, big variarity to choose from. Of course the big thank you to the staff that made our vacation so great!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Filip

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Juliane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Wir waren als Familie mit Grundschulenkindern dort, offenbar wird es demnächst renoviert, was in unserem Zimmer auch empfehlenswert wäre, es ist etwas älter gewesen... Aber die Anlage, das Personal, die Möglichkeiten, das Essen - super! Es ist uns beinahe schwer gefallen, die Insel zu erkunden, weil das Hotel so viel zu bieten hatte.
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Gutes angenehmes Hotel

Preis Leistungs Verhältnis stimmt. Teilweise ein wenig Renovationsbedürftig
Stayed 7 nights in Oct 2024

6/10 Okay

Sabine

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Wir sind als vierköpfige Familie in dieses Hotel gereist. Das Zimmer/Wohnung hatte leider nur 1 Schlafzimmer mit 2 Betten und im Wohn- und Kochbreich eine sehr kleine Schlafcouch. Dies konnte man anhand der Bildern und Beschreibungen im Vorfeld nicht herauslesen. Im Zimmer haben Bettbezüge und Handtücher gefehlt. Das Reinigungspersonal war aber so freundlich und hat uns ausgeholfen. Die Küche war wirklich sehr spärlich eingerichtet. Ansonsten war es sauber und aufgeräumt. Das Reinigungspersonal kam täglich. Für uns war das Essen leider eine Katastrophe. Ich finde es sehr grenzwertig, dass im Restaurant keine Allergene und Inhaltsstoffe gekennzeichnet sind und man IMMER beim Personal nachfragen soll. Das Personal wusste selbst nicht Bescheid und sagt mal soll mit dem Chef sprechen. Das bedeutet 3x am Tag hoffen, jemanden zu finden der einem Alles zeigen kann. Das ist sehr anstrengend und könnte durch einfache Kennzeichnung Allen alles erleichtern. Wir hatten leider schon den 2. Tag infolge Unwohlsein aufgrund des Essens, da wir einige Sachen nicht vertragen. Erschwerend kam hinzu, dass viele Mitarbeitenden in der Küche gar kein Englisch verstanden haben. Durch den angrenzenden See gab es wirklich unfassbar viele Mücken. Schade, dass das Hotel selbst rein gar nichts dagegen aufstellt oder unternimmt. Leider gab es nur ein Fahrrad mit Kindersitz zum Ausleihen. Das ist sehr schade in so einem großen Hotel mit so vielen Gästen und Kindern.
Stayed 7 nights in Oct 2024

6/10 Okay

Monika

Travelled with group
Liked: Cleanliness, staff & service
Natürlich ein Familienhotel aber immer und überall nur laut, auch in der Nacht. Nichts erholsames, Restaurant der Kampf um einen Tisch und ewige Schlangen zum Anstehen. Und soooo laut. Essen jedoch sehr gut mit abwechselnder Auswahl. Beim Check out nicht mal die Frage, wie es gefallen hat ?!??!!!
Stayed 4 nights in Oct 2024