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Aparthotel

Grupotel Alcudia Suite

4.0 star property

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Photo gallery for Grupotel Alcudia Suite

A wooden boardwalk leading to a beach with people sunbathing and swimming.
An outdoor seating area with wicker furniture and umbrellas, large windows, and a wooden deck.
A clear blue pool with sun loungers and umbrellas, surrounded by a tiled deck and a building with multiple floors.
A spacious living room with large windows, a grey sofa, multiple ottomans, and potted plants.
A spacious lobby with a reception desk, a grey sofa, a coffee table, and a large window offering a view of the outdoors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪3 min walk‬
  • Place, Platja dels Francesos
    ‪10 min walk‬
  • Place, Alcúdia Beach
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪42 min drive‬

Room options

View all photos for Studio, Balcony

A hotel room with a bed, a desk, a TV, and a balcony with curtains.

Studio, Balcony

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony

A modern living room with a sectional sofa, a coffee table, and a TV.

Apartment, 1 Bedroom, Balcony

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, desk, free cots/infant beds

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Grupotel Alcudia Suite

At Grupotel Alcudia Suite, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the aparthotel's 2 bars/lounges. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with satellite channels. A balcony, premium bedding, and a safe are among the other amenities available to guests.
Grupotel Alcudia Suite offers 122 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Grupotel Alcudia Suite, you're just a quick walk from Playa de Muro. Features include free WiFi in public areas, plus 2 bars and an outdoor pool. This upscale aparthotel has 122 apartments. Free WiFi and a balcony/patio are available in each apartment.
  • Each apartment offers a balcony or patio, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals and a playground
  • Just a 3-minute walk from Playa de Muro and 9 minutes by car from Alcúdia Beach
Some rates at Grupotel Alcudia Suite are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Alcudia Suite offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Grupotel Alcudia Suite.

Smoking is allowed in designated areas at this 4-star Muro aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10 AM.
Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.

All-inclusive details

All-inclusive room rates at Grupotel Alcudia Suite are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children's pool
  • Free cot
  • Playground

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 122 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-1972
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Alcudia Suite Aparthotel
Grupotel Suite Aparthotel
Grupotel Alcudia Suite
Grupotel Suite
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Suite Playa De Muro, Majorca
Grupotel Alcudia Suite Aparthotel Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Aparthotel
Grupotel Alcudia Suite Aparthotel Muro

Grupotel Alcudia Suite Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 75 reviews
Rating 8 - Good. 33 out of 75 reviews
Rating 6 - Okay. 7 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

emmanuelle

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room Smiling staff Buffet for dinner ok
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Valentin

Liked: Cleanliness, room comfort, communication

Summer vacation July

Nice hotel close to the beach with very friendly staff. Working air conditioning, good food and beverage.
Stayed 10 nights in Jul 2023
Verified review

10/10 Excellent

LUCIAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel although a little dated. Could be abit cleaner
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ketil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a nice 9 days stay. Any inconvenience was dealt with swiftly.
Stayed 9 nights in Jul 2022
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Denis

Liked: Room comfort, communication

4 charter stars hotell?

We stayed here for two weeks, family with 2 kids. We liked: roomsize, short walk to the beach, frontdesk personell. We misliked: WiFi almost nonexistent, ocasional smell from ventilation, no vacuum cleaning, overstressed personell in the restaurant, no playground/kids facilities, no gym.
Stayed 15 nights in Jul 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Comfortable

Great location, comfortable stay. Air conditioning didn’t work properly but opening the door to the large balcony helped with fresh air. There’s a small pool, gym would be nice.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Jasmin

Liked: Amenities, communication
Disliked: Cleanliness
All the receptionist people was very friendly and helpful. Also the man at the bar. Thank you
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Alain

Liked: Cleanliness, check-in, communication, listing accuracy
Notre chambre était en face de l'ascenseur à fuir. Il fait que bipper et quand les portes se referment ça fait un énorme bruit pour dormir ce n'est pas idéal. La chambre est grande mais un peu defraichie Le joint de douche est complètement moisi. Par contre le petit-déjeuner est très bien, un grand choix de tout.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Tiina

Liked: Cleanliness
Siisti.Rauhallinen.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness
Hyggelig personale. Fint uteområde. Sentralt.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication
La suite avec terrasse était très confortable, le personnel très accueillant, le petit déjeuner copieux et l’hôtel très bien situé, à quelques mètres d’une des meilleures plages d’Alcudia.
Stayed 14 nights in Jul 2025
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Zimmer waren leider sehr hellhörig und beim Essen war’s sehr laut - zum Glück gab’s die Option draußen zu sitzen. Beim Essen gab’s keine große Abwechslung aber das ist wahrscheinlich Ansichtssache. Ansonsten waren wir sehr zufrieden.
Stayed 9 nights in Jul 2025
Verified review

8/10 Good

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Que no cambian a diario las toallas o sábanas.
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Thierry

Liked: Cleanliness, amenities, room comfort, communication
Super petit déjeuner et repas du soir. Le personnel est charmant. La ville d alcudia est magnifique et le cap fomentor est vraiment à voir
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Jacques

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bien, personnel très aimable !
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

marion

Liked: Cleanliness, room comfort, communication

Bien placé pour sillonner l île

Le personnel de la réception est très sympathique, hôtel bien placé et calme, studio assez grand et confortable, toujours une place disponible pour se garer gratuitement 👍
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort, communication
Segunda vez que vamos a este Hotel por el evento de la Mallorca 312. Muy amables, sobretodo el trato en recepción y agradecer el esfuerzo del equipo para tenernos desayuno completo el día de la carrera a las 5:00 h de la mañana. Muchas gracias
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

JUAN REINALDO

Liked: Cleanliness, room comfort, communication
Relación precio calidad excelente. Cumplio todas nuestras expectativas! Muy completo a una cuadra de la playa de Muro. Excelente desayuno!
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Kenza

Disliked: Communication
Défaut : un hôtel 3 étoile plutôt pas d’animation le buffet c’est pas ouf toujours la même chose au restaurant personnel sympa sinon le personnel de l’accueil c’est à revoir vraiment a part le monsieur on est arrivé tard à minuit on n’a même pas trouvé de serviette dans la chambre ni de bouteille d’eau sachant que l’eau n’est pas potable vraiment limite il nous ont laissé vu qu’on est en demi pension un plat de fromage et de pain chacun je n’ai pas apprécié Je me suis fais volé mon adaptateur et câble donc faites bien attention à vos affaires dans la chambre Puis le retour on a demandé à faire le Check out a 13h au lieu de midi ils ont refusé lol que apparement c’est complet en mi septembre la blague Qualité : l’hôtel est bien localisé à côté des médecins de pharmacie a 2min de playa de muro trois supermarchés à côté en terme de disponibilité c’est ouf mais sinon pas grand chose à faire à part la plage qui est super bien d’ailleurs chaude de ouf du 23 24 degrés je vous conseille vraiment alcudia c’est familiale y’a pas trop de fête c’est super calme c’est vraiment a l’opposé de Magaluf ou palma Sinon non je ne vous conseille pas cet hôtel honnêtement cherchez plutôt du 5 étoiles si vous souhaitez être vraiment bien. Sinon si vous n’êtes pas trop exigeant ça pourra faire l’affaire
Stayed 10 nights in Aug 2023
Verified review

10/10 Excellent

Jose

Liked: Amenities, property conditions & facilities, communication
,
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort, communication
Det enda som var bra var maten/buffén. Det var smutsigt och dålig service. Absolut inte 4-stjärnigt.
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Björn

Liked: Cleanliness, room comfort, communication

Fina lägenheter

Fina lägenheter med möjlighet att köpa till lunch och middag. Bra mat.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nahe zum Strand, freundliches Personal, tolles Frühstücksbuffet, sauber, geräumige Zimmer
Stayed 7 nights in Oct 2022

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