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Grupotel Natura Playa

4.0 star property

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Photo gallery for Grupotel Natura Playa

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Beach nearby
Restaurant
Lobby lounge
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Gym
  • Spa

Explore the area

View in a map
Playas de Muro, 5, Muro, Illes Balears, 7458
  • Place, Playa de Muro
    ‪5 min walk‬
  • Place, Alcúdia Beach
    ‪6 min drive‬
  • Place, Alcúdia Port
    ‪9 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪48 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony

1 bedroom, desk, blackout curtains, free WiFi

Apartment, 1 Bedroom, Balcony

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

1 bedroom, desk, blackout curtains, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

1 bedroom, desk, blackout curtains, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

1 bedroom, desk, blackout curtains, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

1 bedroom, desk, blackout curtains, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

1 bedroom, desk, blackout curtains, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (2 Adults)

1 bedroom, desk, blackout curtains, free WiFi

Studio (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (2 Adults + 1 Child)

1 bedroom, desk, blackout curtains, free WiFi

Studio (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Grupotel Natura Playa

Family-friendly hotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Grupotel Natura Playa offers 120 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.
During your stay at Grupotel Natura Playa, you're just a quick walk from Playa de Muro. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and a playground
  • Steps from Playa de Muro and 9 minutes by car from Alcúdia Port
Grupotel Natura Playa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness center, and spa services are also featured at the family-friendly Grupotel Natura Playa. Free self parking is available.

This 4-star Muro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.
Grupotel Natura Playa has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.00 for adults and EUR 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-2840
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grupotel Natura Playa Hotel Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Playa De Muro
Apartamentos Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Hotel Muro

Grupotel Natura Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 80 reviews
Rating 8 - Good. 23 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Radek

Travelled with family
Stayed 7 nights in Jul 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shiva

Travelled with family
Liked: Cleanliness

Low quality hotel

The rooms were so basic for the price we paid. No amenities what so ever… no hair dryer water bottle or even shampoos or conditioners. Cleaning lady was rude… the food at the restaurant was horrible snd the lady cook very rude, Front desk was freindly. Sylvia was very nice
Stayed 9 nights in Jul 2024

10/10 Excellent

Dmitri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
Stayed 7 nights in May 2024

10/10 Excellent

Judith, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kendrah

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Karl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, direct access to the beach and very friendly, professional staff.
Stayed 7 nights in Aug 2023

8/10 Good

Lukas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little on the expensive side for what it is but overall very nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for family vacation.
Stayed 7 nights in Jun 2023

10/10 Excellent

Barnabas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very good beach
Stayed 8 nights in Sep 2022

10/10 Excellent

Seble Merid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled for vacation. Very helpful staff snd reception. The rooms
Stayed 7 nights in Jul 2022

10/10 Excellent

kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Staff was incredibly friendly. We loved the nightly program for the children. The swimming pools inside and outside were beautiful.
Stayed 5 nights in Apr 2022

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Great place to stay. Beautiful location on its own private beach. Very peaceful and quiet. With only the sound of the sea. Nice room. Friendly helpful staff. Comfy beds. Can't fault it really.
Stayed 3 nights in Oct 2021

10/10 Excellent

Cosmin Viorel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2021

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good for a family beach vacation.

We had a very good stay at this hotel, particularly as a family with children. There are nice kids’ pools and a sandy beach, making it ideal for little ones. One downside was the noise level—our room faced a nearby hotel that hosted loud evening entertainment. The soundproofing could definitely be improved. Breakfast offered a good variety of food, though the egg station often had a bit of a queue. Service in the restaurant was excellent, with staff constantly helping and cleaning non-stop. Room cleaning was also fast and done to a high standard. The hotel’s location is fantastic—very close to the sea. As is often the case, there was some competition for sunbeds near the pool (especially for larger families), but it wasn’t too much of a hassle. Overall, a great experience and a place we’d happily return to.
Stayed 6 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das wichtigste ist für uns, dass unsere Kids happy waren und ich kann sagen ja. Man könnte jetzt meckern auf hohem Niveau, Vielleicht brauchen die Zimmer in den nächsten 1-2 Jahren neue Ausstattung. insgesamt passt die Kombi mit toller Kindergerechter Pool-Landschaft und 1a Strand. Zudem sind die Angestellten sehr bemüht und durch die Bank nett! Ich möchte außerdem dem Animateur Rene hervorheben. normalerweise ist das mir nicht so wichtig und meine Kinds nutzen dass garnicht aber Rene war echt super und es hat spass gemacht, danke dafür!
Stayed 4 nights in Jun 2025

8/10 Good

Yasin

Travelled with family
Liked: Staff & service, room comfort

Gutes Familien-Hotel für einen fairen Preis

Gutes Hotel für Familien (mit Kindern) direkt am Strand mit Supermarkt unmittelbar vor der Türe und sehr guter Bus-Anbindung. Viele Aktivitäten für Kinder (Spielplatz, Mini-Club) vorhanden. Der Poolbereich ist sauber und gepflegt. Das Zimmer ist renovierungsbedürftig und in die Jahre gekommen. Bei der Sauberkeit kann noch verbessert werden. Das Frühstücksangebot ist groß. Allerdings könnte das Obst und Gemüse frischer sein. Das Personal ist sehr freundlich und hilfsbereit.
Stayed 7 nights in May 2025

6/10 Okay

Markus

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Das Grupotel Natura Playa ist insgesamt ein solides Hotel für Gäste, die während ihres Aufenthalts keine großen Aktivitäten im Hotel erwarten. Unser Zimmer war großzügig geschnitten und praktisch eingerichtet, mit separatem Schlafzimmer, Wohnzimmer und einer kleinen Kochnische, die wir allerdings nicht genutzt haben. Wir hatten einen seitlichen Meerblick – diese Zimmerkategorie kann sich sowohl auf der Nord- als auch auf der Südseite befinden, eine gezielte Auswahl ist jedoch nicht möglich. Gerade im Frühjahr wäre die Südseite mit Blick auf den Pool sicherlich angenehmer. Das Hotel liegt direkt am Strand, was grundsätzlich ein Pluspunkt ist. Leider war dieser während unseres Aufenthalts auf weiter Strecke von Algen bedeckt, die unangenehm rochen – ein Aspekt, den man bedenken sollte. Das Personal gibt sich bemüht und ist überwiegend freundlich. Allerdings wirkt der Service an der Rezeption gelegentlich unprofessionell und könnte optimiert werden. Das Essen bietet in der Regel eine gute Auswahl und ist oft schmackhaft. Es gab jedoch auch Speisen, die qualitativ nicht überzeugt haben.
Stayed 7 nights in Apr 2025

8/10 Good

nicolas

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Manque les produits de toillettes dans la chambre. Ménage a approfondir dans les chambres un coup de rafraichissement des chambres est a prevoir Personnel d accueil et du restaurant vraiment top
Stayed 5 nights in Apr 2025

8/10 Good

Eric, Solms

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafter Urlaub direkt am Meer – wir kommen wieder! Wir haben im April eine wundervolle Woche im Grupotel Natura Playa in Playa de Muro verbracht. Das Hotel hat uns in nahezu allen Punkten überzeugt: Die Lage ist unschlagbar – direkt am wunderschönen, feinsandigen Strand und trotzdem ruhig gelegen. Das gesamte Personal war überaus freundlich, aufmerksam und stets hilfsbereit. Die Sauberkeit im gesamten Hotel – ob Zimmer, Restaurant oder Außenbereich – war hervorragend. Besonders hervorheben möchten wir das abwechslungsreiche und qualitativ hochwertige Buffet: Jeden Tag gab es neue Köstlichkeiten sowie eine tolle Auswahl an frischem Obst (u. a. verschiedene Melonensorten, Orangen, Papaya, Kiwi, Äpfel und Bananen). Einziger kleiner Kritikpunkt: Die Preise für alkoholische Cocktails an der Hotelbar fanden wir etwas überzogen (z. B. 9,40 € für einen Mojito). Leider wurden während unseres Aufenthalts die Strände von der Segelquallenplage ( stinkende Kadaver) und von Seegras aufgrund der Vorsaison noch nicht gereinigt – dafür kann das Hotel jedoch nichts, es hat unseren Urlaub aber auch nicht wesentlich getrübt. Insgesamt ein top geführtes Hotel mit Wohlfühlgarantie – wir kommen sehr gerne wieder!
Stayed 7 nights in Apr 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Buffet war abwechslungsreich (für eine Woche Aufenthalt). Das Fleisch war mittelmäßig. Eine große Dessert Auswahl. Die Betten waren hart. Die Zimmer sauber und das Personal war immer freundlich.
Stayed 7 nights in Apr 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gab nichts auszusetzen…ein wirklich schönes Hotel! Leider wurden wir auf dem Parkplatz davor Opfer eines Taschendiebs…er wollte Geld gewechselt haben und dabei hat er die Scheine entwendet. Der Fahrradverleih ist teuer und nicht besonders kooperativ.
Stayed 8 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Tilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt zwischen Strand und Naturschutzgebiet gelegen. Ruhige Lage. Viele Bademöglichkeiten (Meer, 4 Outdoor-Pools, 1 Indoor-Pool Sauna). Reichhaltiges Angebot an Essen (auch viel für Veganer), das z.T. nach persönlichen Wünschen frisch zubereitet wird. Große Zimmer mit Balkon.
Stayed 7 nights in Oct 2024

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