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Iberostar Waves Playa de Muro

4.0 star property

Choose dates to view prices

Photo gallery for Iberostar Waves Playa de Muro

An aerial view of a beach with rows of sun loungers and umbrellas.
Property video
A resort pool area with sun loungers, umbrellas, and a clear view of the ocean.
A buffet with various food items, a wooden structure, and a wall mural of a boat.
A spacious lobby with a marble floor, large windows, and a central staircase.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida de la Albufera, 8, Playa De Muro - Mallorca, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪3 min walk‬
  • Place, Platja dels Francesos
    ‪13 min walk‬
  • Place, Alcúdia Beach
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪42 min drive‬

Room options

View all photos for Twin Room, Balcony, Pool View

A pool area with lounge chairs and umbrellas, surrounded by palm trees.

Twin Room, Balcony, Pool View

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony

A modern hotel room with a large bed, wooden panel wall, built-in shelf, bedside table, and a TV mounted on the wall.

Double Room Single Use, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Balcony (2 Adults & 2 Children)

A modern hotel room with a bed, a TV mounted on the wall, a dining area with a table and chairs, and a kitchen in the background.

Family Room, Balcony (2 Adults & 2 Children)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Basic Room (Family, 2 Adults & 1 Child)

A modern bedroom with a bed, a television, and a unique hanging light fixture.

Basic Room (Family, 2 Adults & 1 Child)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Basic Room (Family, 2 Adults & 2 Children)

A modern bedroom with a bed, a television, and a unique hanging light fixture.

Basic Room (Family, 2 Adults & 2 Children)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Connecting Rooms

A modern bedroom with a large bed, wooden panel wall, and a mounted TV.

Double Room, Connecting Rooms

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Double Beds
  • Free Wi-Fi

View all photos for Twin Room, Balcony, Sea View

A balcony with two white chairs and a table, overlooking a pool area with umbrellas and palm trees.

Twin Room, Balcony, Sea View

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Terrace

A balcony with a table and chairs, overlooking a street with buildings and trees.

Twin Room, Terrace

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Terrace

A modern hotel room with a large bed, wooden panel wall, built-in shelf, bedside table, and a TV mounted on the wall.

Double Room Single Use, Terrace

  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Partial Sea View (2 Adults & 1 Child)

A resort with a pool area, palm trees, and a building with balconies.

Family Room, Partial Sea View (2 Adults & 1 Child)

  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Partial Sea View (2 Adults & 2 Children)

A resort with a pool area, palm trees, and a building with balconies.

Family Room, Partial Sea View (2 Adults & 2 Children)

  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Basic Room (Family Basic (3 Adults))

A modern bedroom with a bed, a television, and a unique hanging light fixture.

Basic Room (Family Basic (3 Adults))

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room (Family (3 Adults))

A modern hotel room with a bed, a TV mounted on the wall, a dining area with a table and chairs, and a kitchen in the background.

Room (Family (3 Adults))

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room Single Use, Sea View

A balcony with two white chairs and a table, overlooking a pool area with umbrellas and palm trees.

Double Room Single Use, Sea View

  • Sea view
  • 24 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Balcony, Partial Sea View

A hotel room with two beds, a balcony, and a view of the sea.

Twin Room, Balcony, Partial Sea View

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Balcony (2 Adults & 1 Child)

A neatly made bed with a grey headboard, a white bedside table, and a wall-mounted light fixture.

Family Room, Balcony (2 Adults & 1 Child)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room, Balcony

A modern hotel room with a large bed, wooden panel wall, built-in shelf, bedside table, and a TV mounted on the wall.

Twin Room, Balcony

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior detail
Iberostar Waves Alcudia Park
Muro
  • Pool
  • Spa
  • All-inclusive available
  • Kids’ pool
4.3 out of 5, Excellent, 580 reviews
The price is €380
includes taxes & fees
3 Sept - 4 Sept
Iberostar Waves Alcudia Park

About this property

Iberostar Waves Playa de Muro

Catch some rays at the beach or spend the day relaxing at Iberostar Waves Playa de Muro's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Iberostar Waves Playa de Muro offers 446 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court, a steam room, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
During your stay at Iberostar Waves Playa de Muro, you're just a quick walk from Playa de Muro. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi
  • Enjoy local and international cuisine at Tramuntana Restaurant, one of the property's 3 restaurants and 4 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments, manicures and pedicures, or massages at Spa Sensations
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 3-minute walk from Playa de Muro and 7 minutes by car from Alcúdia Beach
Some rates at Iberostar Waves Playa de Muro are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Iberostar Waves Playa de Muro offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Iberostar Waves Playa de Muro.

This 4-star Muro hotel is smoke free.

Tramuntana Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Dunas Restaurant - This buffet restaurant specializes in local cuisine and serves breakfast and lunch. Open daily.
Restaurante Gust - Onsite restaurant. Reservations are required. Open daily.
Cervecería - Onsite bar. Open daily.
Bar Salón Ponent - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at Iberostar Waves Playa de Muro are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Salón Ponent
  • Cervecería
  • Dunas Restaurant
  • Restaurante Gust
  • Tramuntana Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Steam room
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number H/2601
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 01 and close October 31.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Iberostar Muro
Iberostar Playa Hotel Muro
Iberostar Playa Muro
Playa Muro
Iberostar Playa De Muro Hotel Playa De Muro
Iberostar Playa De Muro Majorca
Playa De Muro Iberostar
Iberostar Playa Muro Hotel
Playa De Muro Iberostar
Iberostar Playa De Muro Majorca
Iberostar Playa De Muro
Iberostar Waves Muro Muro
Iberostar Waves Playa de Muro Muro
Iberostar Waves Playa de Muro Hotel
Iberostar Waves Playa de Muro Hotel Muro

Iberostar Waves Playa de Muro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 395 reviews
Rating 8 - Good. 176 out of 395 reviews
Rating 6 - Okay. 34 out of 395 reviews
Rating 4 - Poor. 9 out of 395 reviews
Rating 2 - Terrible. 11 out of 395 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in May 2025
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property on a lovely beach.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Euler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was very no e place to stay with my family and son ,very family-friendly and all the places was very nice swim pool beach ect
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

IBRAHIM E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended The waiters are so helpful and attending i spite of the too ma y guests at the same time during the meal time
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Sindre

Disliked: Cleanliness, staff & service
Room was neglected. Strong smell of mold. In both our rooms. The reply we got was "We just opened two days ago". This is irrelevant.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nura

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Short walking distance to the beach!
Stayed 5 nights in Jul 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Positive aspect: good restaurant with quality food. - Reception for checkin was very good, with highlight to Juliana attendance. Points to improve: - no snacks/food option between breakfast and lunch time - in the restaurant could have a reserved adults only space - the entertainment is fully directed to children.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Access to a great sandy beach - Very very friendly staff (Thanks Marga) - Kids friendly Things which could even be better: - More variety in vegetarian food
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
This property is very well suited for families with young children. Staff very nice.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Nilufa Akhtar

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend. Friendly staff, great entertainment programme and proximity to the beach. Food was fantastic with different themes every night.
Stayed 7 nights in Jul 2023
Verified review

4/10 Poor

Irene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms smell moody
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staffs. The food is excellent with many options. The star camp provides many fun activities for kids. We will definitely come back again.
Stayed 5 nights in Jun 2023
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities

nice

nice hotel. well maintained and friendly staff. as we went in february it was a bit cold and the heating system was not on in the room, It was kind of chilli in the room
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked our stay at this place! first time with a toddler and it was great! so many possibilities for the child, delicious food and beautiful surroundings! we will come again!
Stayed 6 nights in Sep 2023
Verified review

8/10 Good

Schlomon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: very well situated on a beautiful beach , hotel is clean staff is very nice. cons : they surcharge everything, exp. For breakfast you have access to filtered water and coffee machine supper time they close them off with a blind and charge you for filtered water that they fill in a bottle from the same machine. I found that to be very cheap!!
Stayed 12 nights in Jul 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive if needed. I was there on a bike trip and everything was at and around hotel. From bike shops to just about everything you need for a bike vacation.
Stayed 8 nights in Apr 2023
Verified review

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great except the times available for youth in the indoor pool, especially with the cold outside water temps.
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel very last minute, I arrived at midnight and the male receptionist Jose was amazing! Very friendly & professional. Made the check in very uncomplicated & quick. Thank you. Room are nice clean and spacious.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overpriced but our stay was in August so that may have something to do with the excessive prices. The hotel overall was unimpressive. It is a basic beach resort hotel. Food was usually buffet style and not appetizing. The rooms had mosquitoes. They were reasonably spacious and AC in rooms made it comfortable to sleep.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flip-Flops and bathing cloths should NOT be allowed in dining room.
Stayed 9 nights in May 2024
Verified review

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms very basic with malfunctioning shower

Rooms are not 4 star - very small, shower was just dropping, needed to call 3 times technician, no excuse, bathroom was always torally under water after having taken a showet, street very noisy even with closed windows swimming pool area and beach access are nice; but with these rooms a relaxing stay is not possible Price was much too high for this kind of room
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a great beach and good size pool area. Kids play pool was very cool. Adults were enjoying playing on the bouncy slide, including me with my 14 year old daughter. Hotel is a four star, no more. Buffet is nice, but nothing crazy. Lots of seating no problems there. More babies and families with small kids than I’ve ever seen at any hotel. It wasn’t a problem. Most were adorable but we love babies. Elevator is slow. Skip the specialty restaurant Gust. No one seems to go there as they have a small menu with boring food.
Stayed 7 nights in Jun 2023
Verified review

4/10 Poor

Jessica

Disliked: Cleanliness, amenities
Really wanted to like this hotel but absolutely not worth the money. I paid around $500 USD per night for a very small room with just breakfast included. I would have expected more from both the room and the hotel/service. The room: small, lots of bugs/ants, musty smell, uncomfortable bed, clogged sink, no hooks to hang towels. The hotel: i can tell they try to make it a good experience but it also fell flat: the pool water is very cold, and the floor is dirty with leaves. Limited pool chairs that get “reserved” and no beach chairs included. Limited towel service and a hefty deposit per towel. The worst part: on our last night the lights in our room would randomly turn on, waking up my entire family including our baby. This happened 4-5x at all hours of the night from 12-5 am. It was absolutely maddening and unacceptable. What made it worse is when we told the front the concierge yelled at us “what do you want me to do?!” No apology or offer to credit refund or make things right. So disappointed. Do not recommend this hotel.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Dawn

Liked: Cleanliness, amenities
A 10 night trip with various family members dropping into our holiday. The IT at check in was slow- in fact the computers always seemed slow. David was wonderful at reception as was Marina. Always a queue at reception I think due to the IT but very personal service when speaking to the reception staff. Bridgette was friendly and funny at the beach bar where we visited at the end of our beach days for a pre-dinner catch up. The resort is typical of the area, but the beds are not really comfortable- and the cover does not even reach your chest. The see through bathroom doors were not so fab- and they also have these in the public rest rooms too! We overlooked the road which was fine as the noise did not permeate the sliding doors- although the hotel doors could do with slow closers. It is not in the hotel blurb but they do have a laundry which we would have used if we knew about it previously. The aircon was not efficient and the shower leaked so much! We had a leak from the ceiling too but this was sorted very quickly by the brilliant chamber maid. The food in the hotel is amazing- the fresh cooked food, salads were fantastic with the theme nights not respecting our waistlines! 😀It would have been nice to be shown to a table but the waiting staff never stop moving! The chefs cooking are friendly and welcoming. We stayed half board. The entertainment at the bar at the front of the hotel was excellent in that my dad could have a sing along. The hotel states that it has a beach
Stayed 10 nights in Sep 2025

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