Aparthotel

Universal Aparthotel Elisa

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Where to?

Dates

September 2025

October 2025

1 bedroom, in-room safe, desk, free cots/infant beds

Daily buffet breakfast (EUR 17 per person)

Overview
Prices
Location
Amenities
Policies

Very good

Popular amenities

24/7 front desk
Bar
Breakfast available
Room service
Pool
Laundry

Explore the area

C/ Circuit del Llac, 1, Playa de Muro, Muro, Mallorca, 7480

Playa de Muro
‪8 min walk‬
Alcúdia Beach
‪4 min drive‬
Alcúdia Port
‪7 min drive‬
Palma de Mallorca (PMI)
‪46 min drive‬

Room options

Premier Studio, Terrace (2 adults)

30 sq m
Sleeps 3
2 Twin Beds

Apartment, 1 Bedroom, Balcony (2 adults)

40 sq m
1 bedroom
Sleeps 2
2 Twin Beds and 2 Twin Sofa Beds

Studio (2 adults)

30 sq m
Sleeps 2
2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

1 bedroom
Sleeps 4
2 Twin Beds and 2 Twin Sofa Beds

Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

1 bedroom
Sleeps 3
2 Twin Beds and 2 Twin Sofa Beds

Premier Studio, Terrace (2 Adults + 1 Child)

Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Balcony (3 adults)

40 sq m
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Premier Studio, Terrace

Sleeps 1
1 Twin Bed

Studio, Balcony (2 Adults + 1 Child)

Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Pool
Kitchen
Free WiFi
Restaurant

includes taxes & fees

18 Sept - 19 Sept

About this property

Universal Aparthotel Elisa

Family-friendly aparthotel with a 24-hour front desk and an outdoor pool

Along with an outdoor pool, this aparthotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a children's pool. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a balcony, and room service. Housekeeping is not available.

Universal Aparthotel Elisa offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 22-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Muro aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Universal Aparthotel Elisa, you're just a quick walk from Playa de Muro. Free WiFi in public areas, free self parking, and an outdoor pool are available. This upscale aparthotel has 71 apartments. Free WiFi and a kitchenette are available in each apartment.

Each apartment offers a kitchenette, a balcony, and an LCD TV
Free WiFi
Free self parking
The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes bike rentals and a playground
Just a 1-minute drive from Playa de Muro and 6 minutes from Alcúdia Beach
Airport shuttle service available for a fee

Universal Aparthotel Elisa offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Universal Aparthotel Elisa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.

Onsite venue - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service is available.

Property amenities

Beach

Beach nearby

Pool/Spa

Outdoor pool
Pool loungers

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking
24-hour return airport shuttle on request for a surcharge
Free self parking on site

Family friendly

Children's pool
Free cot
Playground

Kitchenette

Coffee/tea maker
Cookware, dishware, and utensils
Hob
Microwave
Refrigerator
Water dispenser

Dining

Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 17 per person
A bar/lounge
A poolside bar
A restaurant
Room service
Snack bar/deli

Bedrooms

Bedroom
Bedsheets provided

Bathroom

Designer toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided

Entertainment

22-inch LCD TV with satellite channels
TV in common areas

Outdoor areas

Balcony
Garden
Terrace

Laundry

Dry cleaning/laundry service

Work spaces

Desk
Meeting room

Comfort

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Services and conveniences

24-hour front desk
Concierge services
Luggage storage
No housekeeping service
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine

Location highlights

On a lake

Things to do

Arcade/game room
Bicycle rentals
Billiards/pool table
Children's pool
Bicycle rentals nearby
Hiking/biking trails nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

71 units
Bicycle rentals
Double-glazed windows
Garden
No plastic water bottles
Water dispenser

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 23 and April 5.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 17 per person
Airport shuttle fee: EUR 18.40 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Universal Aparthotel Elisa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aparthotel Elisa Muro

Universal Aparthotel Elisa Muro

Elisa Muro

Aparthotel Elisa Hotel Playa De Muro

Aparthotel Elisa Playa De Muro, Majorca

Universal Aparthotel Elisa

Universal Elisa Muro

Universal Elisa

Universal Aparthotel Elisa Playa De Muro Majorca

Aparthotel Elisa Playa De Muro

Aparthotel Elisa

Universal Elisa Muro

Universal Aparthotel Elisa Muro

Universal Aparthotel Elisa Aparthotel

Universal Aparthotel Elisa Aparthotel Muro

Universal Aparthotel Elisa Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

James, Edmonton

Travelled with partner

24 Apr 2024

Liked: Cleanliness, amenities, property conditions & facilities

Anke the property manager allowed us to switch our room to one with a poolside view. The apartment was setup fine for a short stay and appears to have renovated lately.

Stayed 5 nights in Apr 2024

8/10 Good

Veronica

6 Sept 2023

Stayed 9 nights in Aug 2023

8/10 Good

Benjamin Daniel

20 Aug 2023

Stayed 7 nights in Aug 2023

10/10 Excellent

Vinit

Travelled with family, Travelled with family and small children

17 Apr 2023

Liked: Cleanliness, amenities, property conditions & facilities

Great all around.

Stayed 9 nights in Apr 2023

10/10 Excellent

Keiron

Travelled with partner

16 Oct 2022

Liked: Amenities, property conditions & facilities

Highly recommend!

Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with partner

22 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent accommodation staff are polite and helpful excellent value for accommodation and surroundings are beautiful make it a relaxing holiday

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children

28 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean apartments, excellent pool with pool bar and very friendly bar staff, quiet area within 5 minutes of shops and beach.

Stayed 9 nights in Aug 2019

8/10 Good

Robert

Travelled with family

11 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

27 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Oct 2018

8/10 Good

F, Cardiff

30 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good size apartment with everything we needed, basic but comfortable. Reception staff were very helpful and contacted them a couple of times before staying. Lovely size pool and supermarket very close. Genuine 5 minute walk to the beach and restaurants. We had the buffet breakfast one morning which was a bit disappointing so catered for ourselves for the rest of the week. All in all would recommend and stay again.

Stayed 7 nights in Sep 2018

10/10 Excellent

paul, essex

28 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean and close to the beach

absolutely fantastic , clean excellent staff and the food was great.

Stayed 7 nights in Aug 2018

8/10 Good

sanjeev, UK

15 Jul 2018

Liked: Staff & service, room comfort

Close to the beach and shops

Excellent stay the pool was lovely not too busy and the beach is 2 mins walk, Their is supermarket across the road which we used. They only have basic kitchin. We love our stay here.

Stayed 4 nights in Jul 2018

10/10 Excellent

Newtons

24 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We spent a week in a 1 bedroom apartment, with balcony overlooking the pool , half board, it was lovely. Plenty of chairs and umbrellas round the pool. Small kiddies pool, more suitable for under 5 rather than older kids, not much for older children to do. Although there was a free table tennis table and a pool table 1 euro a game. Evening meals were large portions and excellent. Breakfasts were buffet. The only problem I had was the waitress who took exception to me taking 2 oranges, cutting and squeezing them to make my own Orange Juice. She wanted me to use the machine drinks. It was annoying. The hotel was in a quiet area and had a Spar supermarket just a few steps away. A short walk further on were more shops and a Burger King if you wanted a quick burger. The beach was also a short walk further past Burger King. Staff were super friendly at this hotel and we had a very relaxing holiday which we really enjoyed. Maria and Mike June 2018

Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

12 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I enjoyed my stay but my kids had the best time ever. Staff and food was great along with the price for food. Everything was walking distance and opened late. There's a restaurant opposite the compound that is a must try. Over all im very pleased and loved my apartment, it was perfect.

Stayed 3 nights in Jun 2018

10/10 Excellent

Karen, Shropshire

27 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

We stayed a couple of nights in the half term Staff were all very helpful Room and facilities were spotless, only comment would be that the bed was a little hard for me Peaceful street just moments from the beach My son loved it!

Stayed 2 nights in Oct 2017

10/10 Excellent

David, ws66bx

4 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Great little hotel close to beach bars and restaurants only problem was sitcom not very cold

Stayed 7 nights in Jul 2017

10/10 Excellent

Gno, uk

22 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just lovely overall

Lovely staff, very helpful and accommodating and the pool was decent sized and not too busy. The little bar there made good food and cocktails and was reasonably priced. 5 minute walk to the beach and 10 to the strip of restaurants, however even the restaurant right outside the apartments was amazing. My apartment was facing the back and had a small garden to sit and drink/eat/smoke, very private too. Would recommend this to everyone, whether families or young adults and suits all.

Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

26 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great basic digs

This is a very nice little hotel one street back from the Main Street - so still within five minutes walk of the beach, but just a little bit quieter. Nice pool area with lots of flowers, restaurants and a shop just across the street. Easy to park the car in October, don't know what it would be like in August - Expedia lists it as having parking but it doesn't have a car park, it's on the road. Pleasant staff, well equipped studio apartment with fridge, microwave and hotplate.

10/10 Excellent

Nikolaos, Newcastle upon Tyne

24 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel

As described everything perfect. Well equipped kitchen and decorated apartment. Very good location 50 yards from main road and therefore not noisy. Excellent value for money.

8/10 Good

Richard, Nottingham

19 Oct 2015

Liked: Room comfort

OK if thats what you want.

We were put in one of the older Apartments outside the main complex and very much left to our own devices. The Kitchen was sparsely equipped, it was a good job I brought my own sharp knife for slicing. As it was an older apartment it was showing some age and the Free WiFi was sporadic at best, but on the plus side it was more spacious than the main complex apartments and we were away from the hustle and bustle of the pool, which suited us fortunately. Overall we enjoyed our stay and would use this Aparthotel again, but only because it is cheap and happens to suit our purposes.

6/10 Okay

Verified traveller

15 Oct 2015

Liked: Cleanliness

Hotel met needs on a basic budget

Very clean and tidy apartment - not a comfortable bed - quiet apartment at rear of hotel except if your neighbours were noisy - not a lot of soundproofing. Pleasant pool although small. Situated very near restaurants and shops. Sampled breakfast one morning but not very appetising!

8/10 Good

cathy, Powys

15 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful week away

Pleasant aparthotel in quieter part of resort, well placed for short walk to strip. Good facilities in apartments, hot water on demand and lovely large balconies. Well maintained. Stayed end of season so pool bar/restaurant not always open. Good spar across the road. Overall good value.

10/10 Excellent

Michael, Gloucester England

7 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, good value Hotel

We arrived early on monday morning and had a good value meal while we waited for the room to be completed. Our room was pleasant and well set out with a kitchenette and good bathroom. This hotel is well placed to visit the local area and is set in a pleasant area. Locally there is a selection of restaurants and bars but the hotel offers a good value restaurant with good food and reasonable prices. The bar prices are also extremely good value. The shops are 3 min walk and the beach 5 minutes. The beach is clean and has a lifeguard. All the staff were hard working and attentive, they also put up with my appalling attempts at spanish! overall a very enjoyable stay and we have recommended this hotel to family and friends.

4/10 Poor

Shane, UK

26 Aug 2015

Disliked: Room comfort

Not what I hoped for

Booked 7 nights at the hotel based on reviews. Called ahead to discuss the room and gentlemen on the room was unhelpful and uncompromising (paid months ahead for a family of four). Given two single beds joint together to sleep, which was not even with three inches higher/lower than the other. On the third day the air-condition broke down and was still broken after check-out! Very uncomfortable and restless nights. Watch out for mosquitoes!

10/10 Excellent

steve, brighton

11 Aug 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment complex

This apartment block had all we wanted and the restaurant on site served a wide range of good food at reasonable prices. The only slight downside and this was slight was that the sofa bed was really just two sofas pushed together and thus wasn't the mist comfortable to sleep on. Good location close to beach and many local restaurants.