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4.7 out of 5

"Positives: - beautiful exterior of the hotel - range of pool options - excellent well equipped extensive gym - wonderful housekeeping Negative ... " More

By a verified traveller on Wed 08 Aug 2018

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Room (Serai)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€220* Per night/room 2 Jun - 3 Jun

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite (Chedi)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Sea View (Serai)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Chedi Muscat. During your stay, you'll be close to Sultan Qaboos Grand Mosque. Features include free breakfast, free WiFi in public areas and free valet parking.

  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at The Restaurant, one of the property's 6 restaurants
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, body wraps or Ayurvedic treatments at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a private beach, a golf course and 2 outdoor tennis courts
  • 8 minutes by car from Sultan Qaboos Grand Mosque and 11 minutes from Almouj Golf
  • Airport shuttle service available for a fee

The Chedi Muscat ratings based on 24 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Chedi Muscat

Everyone (14) Couples (6) Family (1) Other (1)
5 out of 5
👍

Posted by on 7 Oct 2023

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Comment from Hotel Management

8 Oct 2023 by Karim Bizid

Dear Daniel, Thank you for your great review, I'm delighted you enjoyed your stay with us! We hope to welcome you back again soonKind regards, Karim BizidGeneral Manager

4 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Morton Johnston

Dear Guest, Thank you for your rating. Warm regards,

5 out of 5

Birthday stay at the Chedi

Positives: - beautiful exterior of the hotel - range of pool options - excellent well equipped extensive gym - wonderful housekeeping Negatives: - rooms felt small and quite pokey/dated - lack of drying space in rooms for towels/swimwear - food was expensive and not the best (maybe 6/10) - summer maintenance saw one pool closed whilst we visited and limited food options available (it would have been good to know this in advance)

Posted by , from Dubai on 8 Aug 2018

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5 out of 5

Absolutely Fabulous!

Everything is perfect at the Chedi. The food was excellent, the hotel grounds and facilities are outstanding and the staff were well trained, very professional and helpful. Will definitely be staying at Chedi Muscat again!

Posted by , from London on 7 Oct 2017

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Comment from Hotel Management

22 Oct 2018 by Morton Johnston, General Manager

Dear Brian, Thank you for taking the time to review your stay with us. We are delighted to read that you had a perfect stay. Thank you for your compliments on the food, grounds, facilities and service. It will be our honor to welcome you back. Kind regards, Morton Johnston General Manager

3 out of 5

Sorely Disappointed

Don't be fooled by the brand name, this hotel is not worth the price. We stayed at 3 hotels (Al Bustan Palace @ Ritz Carlton, Shangri-La and The Chedi) and this was the worst of the lot as well as being the most expensive. It is in the middle of nowehere so you are stuck in the hotel and unlike other hotels, there is no shuttle service to the souk or anywhere else. It is near the airport so you get noise from the airplanes and the beach looks like an oil spill dump, you could not really swim in it. I was shocked when I saw all the deck chairs turned away from the beach to face the buildings, it was that bad. Everything is also over-priced and the transport cost they charged to get to the Shangri-La would be enough to take me to Nizwa on a normal taxi. The quality of the breakfast buffet was average and not as good as the other hotels. We were told that the Long Pool closes at 9pm but in the middle of our swim around 7.30pm, another attendant told us to get out because the pool had closed at 6.30pm. Unbelievable!

Posted by on 10 Feb 2015

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5 out of 5
Sehr schönes Hotel direkt am Strand. Sehr gutes Essen.

Posted by on 5 Nov 2023

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Comment from Hotel Management

6 Nov 2023 by Karim Bizid

Dear Christian, Thank you for taking the time to leave us a review. I'm delighted you enjoyed your stay with us, particularly your dining experiences. We hope to see you again soon.Kind regards,Karim BizidGeneral Manager

5 out of 5

Posted by on 1 Jun 2023

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Comment from Hotel Management

4 Jun 2023 by Karim Bizid

Dear Céline, Thank you for your kind review. We hope to welcome you back again soon. Kind regards,Karim BizidGeneral Manager

4 out of 5

Posted by on 25 Jan 2023

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Comment from Hotel Management

7 Mar 2023 by Karim Bizid

Dear Carla, Thank you for your kind review. I'm delighted you enjoyed your stay with us. We hope to welcome you back again soon.Kind regards, Karim BizidGeneral Manager

5 out of 5

Posted by on 23 Sep 2022

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4 out of 5
Les installations extérieures notamment la long pool sont uniques. En revanche la Serai Room est indigne d’un hôtel comme le Chedi : petite, obscure et mal agencée. Sans compter qu’elle est vieillotte et tout fait “sale” à l’intérieur. Inacceptable lorsque l’on pratique de tels niveaux de prix.

Posted by on 8 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Morton Johnston

Dear Guest, Thank you for your time providing us a review of your stay. I am glad that you liked our facilities especially our 103-m Long Pool. I am disappointed to know that the other aspect of your stay fell short of your expectations such as the room.Please be informed that the design of our Serai room is very simple and it is well- maintained and cleaned by our Housekeeping team. Thank you for sharing with us your feedback. Kind regards,

Property Features

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Summer fun is a breeze at The Chedi Muscat, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa. Free breakfast is served daily. There are 6 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Muscat resort.

  • 162 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 3 bars by the pool
  • 2 coffee shops
  • Built in 2003
  • Full breakfast (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Chedi Muscat offers 162 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature down duvets and premium bedding. LCD televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 10:30 AM.

The Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Long Pool Cabana – This poolside restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

The Beach Restaurant – This beach restaurant specialises in seafood and serves lunch and dinner. Reservations are required. Open daily.

The Chedi Pool Cabana – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

The Serai Pool Cabana – This poolside restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 2 outdoor tennis courts and a health club. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Golfing nearby
  • Fitness classes on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

The Chedi Muscat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 30 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Chedi Muscat

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old are allowed in the Serai Pool area only. Further details can be conveyed at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: OMR 38 per vehicle (one-way)
  • Rollaway bed fee: OMR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chedi Muscat Hotel
  • Chedi Hotel
  • Chedi Muscat
  • Chedi Muscat Resort
  • Chedi Hotel Muscat
  • Chedi Muscat Oman
  • Chedi Oman
  • The Chedi Muscat Hotel Muscat Governorate
  • Chedi Hotel Oman
  • The Chedi Hotel Muscat
  • The Chedi Muscat Resort
  • The Chedi Muscat Muscat
  • The Chedi Muscat Resort Muscat

You should know

  • Pool access available from 8 AM to 6 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.