Altiplanico Puerto Natales

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

• Guest accommodation is not sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Staff temperature checks are conducted regularly
• Masks are compulsory at the property
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities on-site
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Property follows sanitisation practices of Ecolab (3rd party expert - Global)
• Staff wears personal protective equipment
• Mobile key entry is not available
• No front desk
• Protective clothing is not available to guests
• Food service has not been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Host will greet you
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• Contactless check-in is available
• No rollaway/extra beds available
• Carbon monoxide detector
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Individually-wrapped food options are available
• Service animals not allowed
• Individually-wrapped food options are available for breakfast
• Debit cards
• Gap period enforced between guest stays - 24 hours