7 Oct 2022 by Customer Service
Arvostamme, että jaksoit jakaa palautteesi, Anna-Maija.Olemme pettyneitä, että vierailusi hotellissamme ei ylittänyt odotuksiasi. Pahoittelemme myös sitä, ettet ollut täysin tyytyväinen kalusteemme ja majoitustemme laatuun ja kuntoon. Välitämme vieraidemme mukavuudesta ja tyytyväisyydestä, joten käsittelemme kaikki huolenaiheesi asianmukaisten tiimimme jäsenten kanssa, jotta voimme parantaa eteenpäin.Toivomme mahdollisuutta isännöidä sinut pian uudelleen positiivisemman kokemuksen saamiseksi.Xerxes CursetjiGeneral Manager
16 Sep 2022 by Customer Service
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen, Pascal.Mit Enttäuschung haben wir erfahren, dass der Zustand unseres Hotels nicht Ihren Erwartungen entsprach. Bitte seien Sie versichert, dass dies nicht der Standard ist, den wir anstreben, und wir werden Ihre Bedenken mit den entsprechenden Mitgliedern unseres Teams in Zukunft teilen.Wir hoffen, dass Sie uns die Möglichkeit geben, bald eine positivere Erfahrung mit Ihnen zu teilen.Xerxes CursetjiGeneral Manager
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge) , Valet parking (surcharge)
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.