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voco The Franklin New York by IHG

3.5 star property

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Photo gallery for voco The Franklin New York by IHG

Exterior
Point of interest
Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior
Hiking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
164 E 87th St, New York, NY, 10128
  • Place, Solomon R. Guggenheim Museum
    ‪6 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Metropolitan Museum of Art
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪44 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

8.6 out of 10
Excellent
(12 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

9.0 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

8.6 out of 10
Excellent
(36 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(50 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About this property

voco The Franklin New York by IHG

A coffee shop/cafe, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at voco The Franklin New York by IHG. During your stay, you're just a quick walk from Central Park. Free WiFi in public areas, a coffee shop/cafe, and concierge services are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Self parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Within a 10-minute walk of Central Park and Metropolitan Museum of Art
  • Pets welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. The boutique voco The Franklin New York by IHG also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Coffee Shop - Onsite coffee shop.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)
  • Secured parking on site (USD 45 per day)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 67 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.48 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 884 reviews
Rating 8 - Good. 186 out of 884 reviews
Rating 6 - Okay. 40 out of 884 reviews
Rating 4 - Poor. 19 out of 884 reviews
Rating 2 - Terrible. 15 out of 884 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Veronique

Liked: Cleanliness, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but cozy. Great location, and helpful staff. Would go back.
Stayed 1 night in Dec 2025

10/10 Excellent

mindie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Concierge who checked me in was lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Stayed 2 nights in Nov 2025

4/10 Poor

Keith

only very tepid water in the shower,,,
Stayed 2 nights in Nov 2025

8/10 Good

Romina

Liked: Cleanliness, staff & service
Friendly staff, clean room, great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous and friendly. They went out of their way to make sure we were doing well. The room was clean and the beds were comfortable!
Stayed 1 night in Nov 2025

6/10 Okay

Katie

Stayed 3 nights in Nov 2025

8/10 Good

udean

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Davids. We're great and the room was just what we needed!
Stayed 1 night in Nov 2025

10/10 Excellent

VIRGINIA M

Stayed 1 night in Oct 2025

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, amenities
Staff is amazing!!!! Like the nicest! Room is perfect size and clean. Bed super comfortable. Loved it!
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful!
Stayed 1 night in Nov 2025

10/10 Excellent

Louis, san francisco

Stayed 1 night in Oct 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy, staff is super friendly, colorful/well designed room, comfortable bed, excellent location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes! Everything mentioned was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Krista

Staff was excellent! Parking was tough , only because there’s no valet and lots were full… great location from museums, park and local theater
Stayed 1 night in Oct 2025

4/10 Poor

Judith

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations and staff
Stayed 1 night in Oct 2025

6/10 Okay

Karina

Liked: Staff & service
The room was way too small!!! Pay to much for a small room, upsetting :(
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhoda

Stayed 5 nights in Sep 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location were the stand outs. The hotel is small but clean and quite at night.
Stayed 2 nights in Oct 2025