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3.7 out of 5
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"Cheap booking but room was a bit 'worn', knob missing on cabinet, old mattress etc. Small bath. Maintanence knocked and wanted entry before check out ... " More

By a verified traveller on Wed 03 Aug 2022

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€44* Per night/room 9 Jun - 10 Jun

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Britannia Hotel Newcastle Airport ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Britannia Hotel Newcastle Airport

Everyone (10) Couples (5) Family (2)
4 out of 5

Posted by on 24 Nov 2023

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Comment from Hotel Management

14 Dec 2023 by Natalie

Good morning John,Thank you for taking the time to leave us your feedback,. We do hope to see you again in the near future.Kind RegardsNatalie Arnold

2 out of 5

Posted by on 19 Nov 2022

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3 out of 5
Cheap booking but room was a bit 'worn', knob missing on cabinet, old mattress etc. Small bath. Maintanence knocked and wanted entry before check out time.

Posted by on 3 Aug 2022

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Comment from Hotel Management

5 Aug 2022 by Natalie

Good morning Ruth, I am sorry to hear the hotel was not to standard on this occasion. I will make sure the comments are passed on to the relevant departments. We will hope that this does not put you off coming back to us in the near future.. Kind Regards Natalie Darnell

4 out of 5
Handy for airport, staff good and helpful

Posted by on 22 Jul 2022

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Comment from Hotel Management

25 Jul 2022 by Natalie

Good afternoon Jeanne, Thank you for taking the time to leave us your feedback, we will look forward to seeing you again in the near future. Kind regards Natalie Darnell

4 out of 5
Just a few minutes walk to the airport terminal and Metro station, this hotel suited our needs for an early morning flight. The hotel's seen better days and could do with some refurbishment but having said that, we were more than happy with our room for a one evening stay.

Posted by on 13 Jul 2022

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Comment from Hotel Management

19 Jul 2022 by Natalie

Thank you for your feedback David, we do hope to see you again in the near future. Kind Regards Natalie Darnell

3 out of 5
For a twin room with two people staying we were a bit disappointed to only have one bath towel. I like my friend but I don’t want to share a bath towel with her 😷😡😡😡

Posted by on 25 Apr 2022

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Comment from Hotel Management

25 Apr 2022 by Natalie

Good afternoon, Thank you for taking the time to leave us your feedback. I apologise for any confusion the second set of towels are kept in the top drawer of the set of drawers in your bedroom. The rooms are not always double occupied and therefore we only put out one set and hold the second set in the drawer. Reception would of advised this if you made contact with them. We do hope you come back again, next time you will know where the towels are! Take Care. Kind Regards Natalie Darnell

2 out of 5
Room was stinking hot as radiator thermostat not working. Furnished from a charity shop.looked like an autopsy had been undertaken on the carpet. Pretty grim overall

Posted by on 14 Mar 2022

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Comment from Hotel Management

19 Apr 2022 by Natalie

Thank you for taking the time to leave us your feedback, I am so sorry that you left the hotel having not had a good experience with us I will of course make sure the comments are looked into. Kind Regards Natalie

5 out of 5

Posted by on 13 Sep 2020

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Comment from Hotel Management

21 Sep 2020 by Natalie

Thank you for your feedback, we hope to see you again soon. Regards Natalie Darnell Sales manager

3 out of 5

Posted by on 10 Jan 2020

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5 out of 5
Convenient location, easy access, simple parking. Room basic but comfortable and clean. Staff very polite and helpful. Food (breakfast and evening snack) was ok.

Posted by on 2 Dec 2019

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.