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Residence & Conference Centre - Niagara-on-the-Lake

2.0 star property

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Winery
Full-sized fridge, microwave
BBQ/picnic Area
Lobby sitting area
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
137 Taylor Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪1 min walk‬
  • Outlet Collection at Niagara
    ‪5 min walk‬
  • Royal Niagara Golf Club
    ‪8 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchenette

Suite, 2 Bedrooms, Kitchenette

Suite, 2 Bedrooms, Kitchenette

8.4 out of 10
Very good
(55 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

Residence & Conference Centre - Niagara-on-the-Lake

Suburban hotel with a winery and a 24-hour front desk
Along with an attached winery, this hotel has a snack bar/deli and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Residence & Conference Centre - Niagara-on-the-Lake offers 100 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations offer separate dining areas and include desks. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Residence & Conference Centre - Niagara-on-the-Lake. During your stay, you're just a quick walk from Niagara College Niagara-on-the-Lake Campus. Free WiFi in public areas, free self parking, and a winery are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a conference center, laundry facilities, and a car charging station
  • Onsite recreation includes hiking/biking trails
  • Guests speak favorably about the location and the value of their stay
  • Just a 2-minute drive from Outlet Collection at Niagara and 9 minutes from Clifton Hill
A winery is on site. There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Residence & Conference Centre - Niagara-on-the-Lake. Free self parking is available.

Smoking is allowed in designated areas at this Niagara-on-the-Lake hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Vineyard
  • Wine tasting room
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 1 and April 30.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 11.30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 11.30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Niagara-on-the-Lake Residence
Residence Hotel Niagara-on-the-Lake
Residence Niagara-on-the-Lake
Residence Conference Centre Niagara on the Lake

Residence & Conference Centre - Niagara-on-the-Lake Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 264 out of 1001 reviews
Rating 8 - Good. 375 out of 1001 reviews
Rating 6 - Okay. 228 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to outlet. it is really quiet area. even close to highway. front staff was nice and friendly.recommended for sure
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect to stay at for cheap
Stayed 1 night in Jun 2025

10/10 Excellent

Logan

Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location for St Catharines, Niagara Falls and Niagara-on-the-lake. Very clean and with a refrigerator we were able to bring a few bowls, cutlery and plates so we had our breakfasts there. Beds were comfortable.
Stayed 3 nights in Jun 2025

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to easy check in clean and spacious
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Stayed 1 night in Jun 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is very bare bones. No amenities. Poor lighting. Not what I expected.
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location right across from the outlets . Large rooms
Stayed 2 nights in May 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Devika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book somewhere else

I would not recommend this hotel. Dated, smells, uncomfortable beds etc. Book somewhere else. Issues: -no light in kitchen -limited towels the size of hand towels -windows barely open which limits the ability to air out the musty smell -only two pillows as flat as pancakes -problems with room locks -worn down and broken furnishings -dirty bathroom
Stayed 2 nights in May 2025

8/10 Good

Adele

Stayed 1 night in May 2025

10/10 Excellent

Tudor

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, beautiful view, caind service.
Stayed 3 nights in May 2025

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Great surrounding scenery, and very close to the outlet mall.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

chrystina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun location to stay as we were going to a music festival. Rooms were quite and and larger than expected
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Fiorella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Jul 2024

2/10 Terrible

GENEVIEVE

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff was rude and unprofessional. I will never stay here again, and recommend no one ever does
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Basic accommodations but everything was clean. The location allowed is to drive to many attractions with ease.
Stayed 2 nights in Aug 2024