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The Oaklands Hotel

3.0 star property

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Photo gallery for The Oaklands Hotel

Exterior
Family Room (Classic)
Lunch and dinner served
Superior Suite, 1 Double Bed | Living area
Lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
89 Yarmouth Road, Thorpe St Andrew, Norwich, England, NR7 0HH
  • Place, Norfolk Broads
    ‪1 min walk‬
  • Place, Whitlingham Country Park
    ‪3 min walk‬
  • Place, Woodrow Pilling Park
    ‪2 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room, 1 Single Bed (Single)

Economy Single Room, 1 Single Bed (Single)

Economy Single Room, 1 Single Bed (Single)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Living area

Superior Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 1 Double Bed

Premium bedding, individually decorated, individually furnished

Economy Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

Premium bedding, individually decorated, individually furnished

Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Single Room, 1 Single Bed, Annex Building

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

The Oaklands Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
The Oaklands Hotel offers 47 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at The Oaklands Hotel. During your stay, you're just a quick walk from Norfolk Broads. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Oak Bar
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Norfolk Broads and a 1-minute drive from Whitlingham Country Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at The Oaklands Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Norwich hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Oak Bar - Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Oak Bar

Things to do

  • Bicycle storage

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 10.00 for adults and GBP 5.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Oaklands Court
Oaklands Court Norwich
Oaklands Hotel & Court
Oaklands Hotel & Court Norwich
Oaklands Hotel Court Norwich
Oaklands Hotel Court
The Oaklands Hotel Hotel
The Oaklands Hotel Norwich
The Oaklands Hotel Hotel Norwich
Best Western Plus Oaklands Hotel

The Oaklands Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 200 out of 662 reviews
Rating 8 - Good. 253 out of 662 reviews
Rating 6 - Okay. 120 out of 662 reviews
Rating 4 - Poor. 55 out of 662 reviews
Rating 2 - Terrible. 34 out of 662 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

DEREK

Liked: Cleanliness, staff & service
One night stop over Food so so Bed ok WiFi ok Shower 0/10
Stayed 1 night in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast
Stayed 2 nights in Jan 2026
Verified

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities
Staff friendly and good room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is easy Food is very good and friendly helpful staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay Clean comfortable beautiful and warm treating
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christoforos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, friendly staff, beautiful hotel and of course great location. We clearly going to stay there next time
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay. The whole staff (every role ) were amazing. They all worked so hard over Christmas. We didnt want to leave. Will definitely be going back. Loved it.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, property conditions & facilities
Staff were extremely helpful and the whole place had a very relaxing atmosphere even though it was very busy.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, excellent food, good accommodation
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great sti
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Anthony

Disliked: Amenities
Nice hotel butbwas under renovation when we stayed there
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff they could not do enough to make our stay very pleasant.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Matt

Liked: Staff & service
Good hotel
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Tony

Excellent stay

Excellent stay, staff were amazing, food was superb, would definitely stay here again and recommend to anyone
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service
Rude staff on front desk, very unhelpful & patronising. Noisy rooms and always a loud / late party or wedding going on every time i stay here. Smelly rooms and just a very sad experience.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,staff were very friendly fabulous breakfast would definitely stay again ☺️
Stayed 3 nights in Oct 2024
Verified

8/10 Good

oliver

Liked: Staff & service
Food and staff are fantastic
Verified

8/10 Good

Darryl

Liked: Cleanliness, staff & service
Helpful staff and comfortable bed. Not a bad distance from Norwich City if you fancy a walk in. Breakfast was OK but could be better. We had a wedding on the day we stayed that we were not informed of, however, music was off by 12.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Nice friendly and efficient check-in, likewise breakfast staff.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great second stay at Oaklands. Had a few wifi issues which caused some disruption for me as i was there for business, but apart from that the experience was everything i needed it to be. Looking forward to the third stay next month.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff very professional
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and good value rooms
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Staff very friendly, room was lovely and clean. Breakfast was excellent.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Nice clean rooms, friendly welcoming staff
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
I have stayed here a few times because of the staff and location .The breakfast menu is on the the best i have found anywhere .
Stayed 1 night in Oct 2023