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Castle Hotel, Autograph Collection

4.0 star property

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Photo gallery for Castle Hotel, Autograph Collection

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Creator video
Lobby
View from property
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8602 Universal Boulevard, Orlando, FL, 32819
  • Place, ICON Park
    ‪3 min walk‬
  • Place, The Orlando Eye
    ‪5 min walk‬
  • Place, SEA LIFE Orlando Aquarium
    ‪5 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(46 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Hotel, Autograph Collection

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Castle Hotel, Autograph Collection offers 213 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of Castle Hotel, Autograph Collection's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from The Orlando Eye. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at The Guild
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of The Orlando Eye and Pointe Orlando
  • Dogs welcome for a fee (restrictions apply)
Castle Hotel, Autograph Collection offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 9203 square feet (855 square meters) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Castle Hotel, Autograph Collection. For a fee, parking is available. A complete renovation of Castle Hotel, Autograph Collection was completed in May 2022.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Guild - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 14 for children
  • Uncovered self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Castle Hotel, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1004 reviews
Rating 8 - Good. 182 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jessica Vogel

Stayed 2 nights in Dec 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The look
Stayed 1 night in Oct 2025

10/10 Excellent

David, Brockville

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff are very friendly and the room was great, pool heater is broken and they charge $35.00 for parking at the hotel (not cool)....did they want me to walk to the hotel from Canada
Stayed 1 night in Jan 2026

8/10 Good

XIAOJIANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. The window cannot open. The breakfast has continental and full breakfast two choices. When I order the hotel, it was not mentioned. I did not know which one was included and paid.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 7 nights in Dec 2025

10/10 Excellent

Ibrain

Stayed 2 nights in Jan 2026

10/10 Excellent

Kyshana

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I've recommended this hotel several times since my stay. It as so welcoming after my encounter with Ryan Urban, and the service at the bar especially during Thanksgiving was above and beyond. They have a good breakfast, the temperature was awesome to go to the roof and watch the distant fireworks, the tiara I received (as an adult) at check in, the robes at request, the outdoor games and "at your service" approach during the holidays was perfect. Thank you! We had 3 rooms and multiple families, and will come back.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
We went from the worst stay at another hotel to leaving and finding this one. I HIGHLY recommend this hotel. The front desk staff was so nice, the room was amazing in every way, the hotel is so beautiful. I won’t stay anywhere else when I come to Orlando!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jesse, leesburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything here was great, as always. The front desk staff was exceptionally nice!
Stayed 1 night in Dec 2025

10/10 Excellent

Jerolyn

Stayed 1 night in Nov 2025

10/10 Excellent

Jerolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Nov 2025

4/10 Poor

Jason

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor
Stayed 2 nights in Nov 2025

10/10 Excellent

Alfredo

Stayed 1 night in Dec 2025

6/10 Okay

Sergiy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Castle Hotel, Autograph Collection in Orlando for one night, from January 3 to 4, 2026. The room was comfortable and met our expectations. However, I was disappointed with the breakfast. The meal, which included scrambled eggs, bacon, toast, and a cappuccino, cost a staggering $74, including the tip. This felt excessively overpriced. Additionally, parking was charged at $35 per night. Considering the overall cost was nearly $300, I would advise searching for a hotel that offers better value.
Stayed 1 night in Jan 2026

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cute, clean and affordable bit unfortunately offset by the expensive parking and breakfast. Beds were just ok, not the most comfortable. Our room was on the second floor 2 doors down from the fitness area and we got woken up at 7 am by the most obnoxious banging of the weights for an hour. straight. Did not use the pool.
Stayed 1 night in Dec 2025

8/10 Good

carolane

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced parking
Stayed 2 nights in Dec 2025

6/10 Okay

Jonathan, Miami

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beds and breakfast were ok. The amenities were not great. The staff was amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was fantastic and room very clean. Great location to walk to restaurants and activities
Stayed 1 night in Jan 2026

2/10 Terrible

Charis

Stayed 3 nights in Dec 2025

10/10 Excellent

Adreanna

Stayed 2 nights in Dec 2025

2/10 Terrible

Myles

Travelled with partner
Disliked: Staff & service
We returned to celebrate our anniversary because we were very happy with the service during our previous stay—Joe was exceptional. Unfortunately, this visit was quite disappointing. The ladies who checked us in were friendly and polite; however, the gentlemen working during the evening and morning shifts were quite rude. What was especially concerning was that the gentleman in the morning was courteous and friendly toward other guests, but not toward us, which made us feel uncomfortable and treated differently. We also emailed the manager to share our concerns, but never received a response. Being ignored after raising such an important issue only added to our disappointment and left us questioning whether bias may have played a role
Stayed 2 nights in Dec 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Trace

Stayed 2 nights in Dec 2025

6/10 Okay

Emilie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nicely renovated hotel as my 4 year old loved it was a castle and they gave her a crowns. The decoration of The hotel is nice as well as the location. The breakfest was well priced and very good. They offer free Starbucks coffee in morning which is great. They have a washing and dryer. Had a very big modern mini fridge. Things I did not like. The mattress was very used and sinked in gave me very back pain by day 3 Had to change side with my daughter as the other side was not caved in. Pool was not heated, my daughter called it a popsicle. Why would they cheap out on that is beyond me. The cleaning ladies had attitude and didn’t clean well ( did not restock tissues. Cups and such) and came around 4 pm everyday which is extremely late so never came home to clean room. The toilet paper was extremely thin and cheap So They have things they could work towards. The staff was very polite and welcoming. You could see they were trained to communicate and service well at probably a 5 star worth.
Stayed 6 nights in Dec 2025