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Castle Hotel, Autograph Collection

4.0 star property

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Photo gallery for Castle Hotel, Autograph Collection

Banquet hall
Room, 2 Queen Beds, Tower
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
8602 Universal Boulevard, Orlando, FL, 32819
  • The Orlando Eye at ICON Park
    ‪7 min walk‬
  • Pointe Orlando
    ‪10 min walk‬
  • Orange County Convention Center
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Tower

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Castle Hotel, Autograph Collection

Pet-friendly hotel with a 24-hour fitness center connected to a shopping center in Orlando
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Castle Hotel, Autograph Collection offers 213 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of Castle Hotel, Autograph Collection's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from The Orlando Eye at ICON Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at The Guild
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of The Orlando Eye at ICON Park and Pointe Orlando
  • Dogs welcome for a fee (restrictions apply)
Castle Hotel, Autograph Collection offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 9203 square feet (855 square meters) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Castle Hotel, Autograph Collection. For a fee, parking is available. A complete renovation of Castle Hotel, Autograph Collection was completed in May 2022.

This Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Guild - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 14 for children
  • Uncovered self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Castle Hotel, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Corwin

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

2/10 Terrible

GAGANDEEP

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Their gym was not open in the morning. Went twice to check but they said come back so could not work out not even single day. Had to call the reception 2-3 times for house keeping and towel service. We had to pay $90 for the parking even though we went for the conference and parking is suppose to be free. Did not like the ambiance.
Stayed 3 nights in Jan 2025

6/10 Okay

Mario Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Emese

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are nice and polite
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa M

Stayed 1 night in Jan 2025

10/10 Excellent

Karilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced and not in the condition the photos showered. Dirty with multiple dogs barking while trying to rest. Recommendation to look elsewhere if you’re looking for restful sleep in a clean room.
Stayed 1 night in Dec 2024

10/10 Excellent

Wanda

Travelled with family
Liked: Amenities
It was very clean and comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Expectations

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 fantastic
Stayed 2 nights in Jan 2025

6/10 Okay

Jaime

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean, nearby attractions we liked and the front desk staff was great. However, the cleaning personnel started at 8am banging on our door. We told her we didn’t get to sleep until very late and would need the room until 11, and went back to bed. She then proceeded to yell across the hall at someone, talked very loud right outside our room and banging metal objects so hard against the wall in the next room that it rattled our headboard and bed. Then banged some more metal in the room across the hall. She kept all of this up until 10am. First and last time we will stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 3 nights in Jan 2025

8/10 Good

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Clean room and comfortable beds. The walls are a little thin. And kind of noisy in the hallway.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryant

Stayed 2 nights in Dec 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Trai

Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very peaceful. Only thing a little over the top is the $25 to park. It’s just a basic parking lot
Stayed 1 night in Dec 2024

10/10 Excellent

rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great area
Stayed 1 night in Dec 2024

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice valet. Breakfast was nice. Close to restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

Pa Kou

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice staff. Love the pool and hot tub
Stayed 3 nights in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Cleanliness

Beatiful, cozy room. Clean, newly remodeled modern shower. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024