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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

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Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Breakfast, lunch and dinner served
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8686 Palm Pkwy, Orlando, FL, 32836
  • Place, Lake Bryan
    ‪3 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (Selected at Check in)

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(69 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

8.8 out of 10
Excellent
(16 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

7.0 out of 10
Good
(7 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(146 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

7.6 out of 10
Good
(8 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a conference center, a microwave in a common area, and a business center.
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Orlando - Lake Buena Vista by IHG. During your stay, you'll be within walking distance of Lake Bryan. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
  • Cats and dogs welcome for a fee (restrictions apply)
Crowne Plaza Orlando - Lake Buena Vista by IHG offers its guests an outdoor pool, a waterslide, and a 24-hour fitness center. There's a restaurant on site. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1807 square feet (168 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Orlando - Lake Buena Vista by IHG. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 22.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.99 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • In-room cot
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,807 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 11:00 PM and 6:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

This property enforces quiet hours from 10:00 PM to 9:00 AM

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 250 and a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.99 per person
  • Self parking fee: USD 22.50 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay) plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista

Comfort Inn Orlando Lake Buena Vista Hotel

Comfort Inn Lake Buena Vista Hotel

Comfort Inn Lake Buena Vista

Comfort Inn Buena Vista

Comfort Orlando Lake Buena Vista

Comfort Buena Vista

Crowne Plaza Orlando Lake Buena Vista

Royale Parc Hotel Orlando Lake Buena Vista

Crowne Plaza Orlando Lake Buena Vista an IHG Hotel

Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel

Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 481 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jeffrey

Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Stayed 1 night in Feb 2026

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Clean hotel and very friendly staff
Stayed 2 nights in Feb 2026

4/10 Poor

Raquel

Liked: Cleanliness, staff & service
Despite arriving well after the official check‑in time, my room was not ready, and I had to wait quite a while before I could settle in. This delay affected my evening plans and was frustrating after a long day. I hope the hotel can better manage room readiness moving forward.
Stayed 1 night in Feb 2026

6/10 Okay

WALTER

Liked: Cleanliness, staff & service
The pool was not heated as advertised.
Stayed 6 nights in Feb 2026

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at The Crowne Plaza for a few nights. The staff was friendly and helpful with our needs. The location of the hotel is great, about 15 mins or so to the Disney parks. Also, there are plenty of restaurants very close by. The room itself was clean, nice and cold, and the bed was comfortable. Overall it was a great choice!
Stayed 3 nights in Feb 2026

6/10 Okay

Logan

Disliked: Amenities
This hotel is very deceptive. It does not look anything like the photos. Very plain and very standard. Nothing special about it. So disappointing. With all the options available to us we would have picked another hotel. It was a vacation, not a business stay. Expected more for our money.
Stayed 3 nights in Feb 2026

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Very nice staff and the place was spotless!
Stayed 1 night in Feb 2026

10/10 Excellent

Yaima

Good
Stayed 1 night in Feb 2026

2/10 Terrible

Sharyar

Travelled with family
Disliked: Staff & service, amenities
Our stay was a disaster due to gross mismanagement. We checked in with a toddler and infant. At 10:00 PM, after everyone was asleep, the front desk called loudly, waking us to ask a "favor": allow maintenance entry to fix a plumbing issue in a neighboring room. We agreed to help. This resulted in 40 minutes of loud banging and multiple staff entries that woke our baby and terrified our toddler. Crucially, the maintenance attempt failed and broke the water supply in our room. We were left with NO RUNNING WATER. The hotel’s only solution was for us to walk down the hallway to use a different room's bathroom in the middle of the night—a severe inconvenience and safety issue for a family with small children. We sacrificed our peace and our room’s functionality to help the hotel, and were left with an uninhabitable room. Despite staff being polite, the management failure is unacceptable. I sent a formal complaint to AGM Israel Rivera, but have received no response after 36 hours. We paid for a safe, functional room and received neither. We are requesting a full refund.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriela

Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

8/10 Good

Katie

Stayed 2 nights in Jan 2026

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

8/10 Good

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Good stay would book again
Stayed 2 nights in Jan 2026

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness
Check in was seamless. Parking was more than stated online ($25 vs $22.50). The room was clean, but the rooms were aged and showed many signs of patches/repairs. Nonetheless, it was clean, met my needs and was conveniently located.
Stayed 1 night in Jan 2026

6/10 Okay

bryon

Liked: Staff & service
Disliked: Cleanliness
The bed was so worm out there was a sink hole in the middle. The room wasn't perfectly clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Alvaro, Homestead

Liked: Cleanliness, amenities, property conditions & facilities
Great room ebryone nice room clean Thanks
Stayed 2 nights in Jan 2026

8/10 Good

Kwanis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean everything was nice you have plenty of outlets all over the room except I didn’t expect to pay a parking fee for each night which should be free. And you can’t smoke/vape anywhere not even outside. Just too expensive for a basic room with balcony.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tosha

Stayed 3 nights in Jan 2026

2/10 Terrible

amelia

Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Liked: Staff & service, amenities
Hotel itself was nice and in a convenient location. Only negative was there was someone’s fake fingernail on the ground in the room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, clean hotel, and great staff!
Stayed 6 nights in Jan 2026

10/10 Excellent

pedro, newark

Stayed 1 night in Jan 2026