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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

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Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served
Reception
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8686 Palm Pkwy, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Place, Disney Springs™
    ‪4 min drive‬
  • Place, Walt Disney World® Resort
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (Selected at Check in)

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(64 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

8.8 out of 10
Excellent
(14 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

7.0 out of 10
Good
(7 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(143 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

7.2 out of 10
Good
(7 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with a 24-hour fitness center and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a conference center, a microwave in a common area, and a business center.
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Orlando - Lake Buena Vista by IHG. During your stay, you'll be within walking distance of Lake Bryan. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
  • Cats and dogs welcome for a fee (restrictions apply)
Crowne Plaza Orlando - Lake Buena Vista by IHG offers its guests an outdoor pool, a waterslide, and a 24-hour fitness center. There's a restaurant on site. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1807 square feet (168 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Orlando - Lake Buena Vista by IHG. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 22.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.99 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • In-room cot
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,807 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 250 and a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.99 per person
  • Self parking fee: USD 22.50 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay) plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes,except worker from breakfast was rude.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Rooms was great size and staff was very helpful
Stayed 1 night in Nov 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities
Sheets are thin, heater wasn’t working properly. They over charged my card for parking
Stayed 1 night in Nov 2025

10/10 Excellent

Kelmeca, brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall 😁. Check-in was easy, and the staff was welcoming every time I came back. The room was very clean, with a comfy bed and plenty of pillows. The balcony was a nice bonus! The price for EDC lodging was reasonable. The location was close to the EDC silver line shuttle, food, shopping, and entertainment. I didn’t use the bar, pool, gym, or restaurant this trip since I was focused on EDC, but it’s great to know those amenities are available. I travel alone and security was visible and doing real rounds, which made me feel safe. Minor negatives: I couldn’t connect my streaming apps like Netflix to the TV (first-world problem), but I’ll just bring my laptop next time. Also, ask for a printed bill at checkout since the texting feature was delayed. Overall, great value, location, and I’d definitely stay here again!
Stayed 4 nights in Nov 2025

2/10 Terrible

Tyler

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness
Excellent service!
Stayed 1 night in Nov 2025

6/10 Okay

JUAN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place was great always is, this time it was the staff. Nothing seemed to go together,we had free breakfast on our itinerary yet the front desk said no and wanted to charge me $23 pp and $27 for parking despite not having a car! This was a bad stay compounded by bad attitude staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Mariely

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms & great service
Stayed 4 nights in Nov 2025

8/10 Good

Chantale

Liked: Cleanliness, staff & service, property conditions & facilities
The amount that you pay for the breakfast doesn’t add up. The food quality was OK but the options could’ve been better and the food was cold.
Stayed 1 night in Oct 2025

10/10 Excellent

Taguhi

Stayed 4 nights in Oct 2025

2/10 Terrible

Giselle

Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea I

Stayed 4 nights in Oct 2025

10/10 Excellent

Keenan

Stayed 1 night in Oct 2025

10/10 Excellent

JUAN

Stayed 1 night in Oct 2025

8/10 Good

Jade

Stayed 3 nights in Sep 2025

10/10 Excellent

JUAN

Stayed 1 night in Oct 2025

10/10 Excellent

Tetyana

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, we stayed here few time in the past. Its close to the parks , affordable and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

FRANCES

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
AC was not working properly
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica Couto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super welcoming loved our stay would recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean room and good variety of food
Stayed 2 nights in Oct 2025

4/10 Poor

Myriah Kamille

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I stayed at the hotel for 2 nights. They actually have someone downstairs in the breakfast area who watches you eat and has a list of people who did and didn’t pay for breakfast which was crazy. Let’s make breakfast free to everyone, we already had to pay for the 2 nights, resorts fee, and parking! All the added unnecessary fees were ridiculous. I know it’s Florida but the room and covers were really muggy and sticky. After checking out, I was charged twice for my resort fee and parking fee and never received my deposit back or got my money back for the double charge. I will never stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Channing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! For our turn and burn overnight stay 1. Clean 2. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony nice, rooms updated
Stayed 1 night in Oct 2025