DoubleTree by Hilton Orlando Theme Park Resort

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Orlando Theme Park Resort

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
View from room
Garden view
Terrace/patio
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10100 International Drive, Orlando, FL, 32821
  • Place, SeaWorld® Orlando
    ‪6 min walk‬
  • Place, Aquatica
    ‪7 min walk‬
  • Place, Orange County Convention Center
    ‪17 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Room options

1 KING BED DELUXE - WETBAR

  • Sleeps 2
  • Free Wi-Fi

1 KING PRESIDENTIAL SUITE - TOWER - NS

  • Sleeps 2
  • Free Wi-Fi

1 KING STUDIO SUITE - SOFA BED - NON SMOKING

  • Sleeps 3
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Accessible

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible

7.2 out of 10
Good
(36 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, Non Smoking (Parlor)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

7.6 out of 10
Good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • Free Wi-Fi

Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • Free Wi-Fi

Room, 1 King Bed, Tower

  • Sleeps 3
  • Free Wi-Fi

1 KING SUITE - LIVING AREA - SEPARATE BEDRM

  • Sleeps 2
  • Free Wi-Fi

Deluxe Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 4
  • Free Wi-Fi

Two Queen Room with Resort View

  • Sleeps 4
  • Free Wi-Fi

Deluxe Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

Main Tower King Room with Sofa Bed

  • Sleeps 4
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 4
  • Free Wi-Fi

King Studio Suite

  • Sleeps 4
  • Free Wi-Fi

Deluxe King Two-Room Suite

  • Sleeps 4
  • Free Wi-Fi

King Suite with Kitchen

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • Free Wi-Fi

1 king bed - non smoking(Courtyard view)

  • Sleeps 2
  • Free Wi-Fi

Presidential Suite

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Junior Suite with Roll in Shower

  • Sleeps 2
  • Free Wi-Fi

King Suite with Wet Bar

  • Sleeps 4
  • Free Wi-Fi

Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Corner

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Garden View

7.6 out of 10
Good
(18 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Mobility/Hearing Accessible Tower King Room with Roll in Shower

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible One Bedroom Suite with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Room, 2 Queen Beds

7.4 out of 10
Good
(407 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Resort View

7.6 out of 10
Good
(100 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(207 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed

7.4 out of 10
Good
(250 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Tower

7.6 out of 10
Good
(45 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Resort View

7.4 out of 10
Good
(79 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Tower

7.6 out of 10
Good
(57 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

2 Queen Beds-Wetbar-Garden View

  • Sleeps 4
  • Free Wi-Fi

1 King Bed-Resort View-Non Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King Bed-Wetbar-Resort View

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Main Tower-Non Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds Corner Main Tower-Non Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King Accessible Roll In Shower Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

1 King Junior Suite Mobility Accessible W/Roll-In Shower

  • Sleeps 2
  • Free Wi-Fi

1 King Main Tower Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queen Accessible Bathtub Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

DoubleTree by Hilton Orlando Theme Park Resort

This smoke-free resort features 2 restaurants, 2 outdoor pools, and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Change of bedsheets is available on request.
DoubleTree by Hilton Orlando Theme Park Resort offers 1042 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the sightseeing around DoubleTree by Hilton Orlando Theme Park Resort. During your stay, you're just a quick walk from Aquatica. You'll find features like free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy American cuisine with pool views at Barefoot Bar, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and mini golf
  • Guests like the accommodations for the cleanliness, spaciousness, and overall comfort
  • 8 minutes by foot from Aquatica and a 3-minute drive from Orange County Convention Center
  • Pets welcome for a fee (restrictions apply)
As a guest of DoubleTree by Hilton Orlando Theme Park Resort, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this resort measures 82659 square feet (7679 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Orlando Theme Park Resort. For a fee, parking is available.

This 4-star Orlando resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Barefoot Bar - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered.
Alberto's Pizzeria - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sonoma Lobby Bar - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.
Laguna Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 38 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 29 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alberto's Pizzeria
  • Barefoot Bar
  • Laguna Restaurant & Bar
  • Sonoma Lobby Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • 82,659 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 per person
  • Uncovered self parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Orlando SeaWorld
DoubleTree Hilton Hotel SeaWorld
DoubleTree Hotel Orlando SeaWorld
DoubleTree Orlando SeaWorld
DoubleTree Orlando SeaWorld Hotel
Hilton DoubleTree Orlando SeaWorld
Hilton Orlando SeaWorld DoubleTree
Hotel DoubleTree Orlando SeaWorld
Orlando SeaWorld DoubleTree
DoubleTree Hilton SeaWorld
DoubleTree Hilton Orlando SeaWorld

DoubleTree by Hilton Orlando Theme Park Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3082 out of 6771 reviews
Rating 8 - Good. 1133 out of 6771 reviews
Rating 6 - Okay. 996 out of 6771 reviews
Rating 4 - Poor. 670 out of 6771 reviews
Rating 2 - Terrible. 890 out of 6771 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Nicole

Liked: Amenities
Disliked: Cleanliness, staff & service
This hotel is ghetto! Parking is a nightmare for 38 a day... Sinks dont drain well,shower heads are low pressured, The room you book is not the one you receive and they refuse to issue the difference they want you to call a 3rd party...This place was convenient at the time but never again convenient or not ill just stay elsewhere
Stayed 1 night in Feb 2026

6/10 Okay

Emmaya

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel could use some intense upgrading and cleaning. The front desk staff was overwhelmed with the number of late check-ins but they were still very kind! I didn’t get the room I reserved and the room itself was kind of messy. There were hand prints on one of the beds, the shower still had soap scum from the previous guests on the wall/soap dish, the chair in the corner was dreadfully overused and needed to be replaced, and there were stains on the carpet. The room itself was freezing during the day and scorching at night. Also, the pictures shown and the rooms they have seem completely different. We didn’t stay in the hotel too often because of this and we decided to spend our time exploring Orlando. It was Valentine’s Day weekend so all the other hotels were booked solid or had insane pricing. Overall, it’s an okay hotel, just needs a bit more maintenance.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lavandro

Liked: Cleanliness, staff & service, amenities
Very courteous staff and cleanly rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenya

Stayed 2 nights in Jan 2026

2/10 Terrible

Marbelis

Travelled with partner
Disliked: Property conditions & facilities
Despite Expedia showing a “what you see is what you pay” price be prepared to pay an extra 100+ for parking and resort fees. The fact that they have the parking listed as an “optional” fee despite it being mandatory is absolutely scummy. Also, pictures are misleading in showing that the stay would be at the tower, you’re actually going to be staying in a building not that different from a Motel 6 at triple the price. Water in the bathroom smelled extremely mineralized (likely from outdated/unclean water heaters) and room in general had a moldy-like scent. Be prepared to hear everything.. we could hear the room next to us, everyone in the hallway, in the pool area, if you’re walking by a room likelihood is they can hear your whole conversation. This made it difficult to sleep, definitely not recommended if you have kids. My partner is a heavy sleeper and even he kept waking up at the noise. Despite charging $38 a night per parking, if you arrive anytime past 9-10pm you’re gonna have to park a couple of buildings down at least and walk to your unit. Tried to bring up concerns with the front desk staff at check in, but they were extremely dismissive and just eager to get my credit card and me away from the table. P.S. breakfast is extra too per person.
Stayed 2 nights in Feb 2026

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff did a great job cleaning it while we were there. Plenty of fresh towels was appreciated.
Stayed 3 nights in Feb 2026

4/10 Poor

Jaclyn

Stayed 1 night in Feb 2026

8/10 Good

Linda

Stayed 3 nights in Feb 2026

2/10 Terrible

Rhoderson

Stayed 1 night in Feb 2026

4/10 Poor

Carrie

Travelled with partner
Disliked: Cleanliness
The room felt very dark, damp and dirty. Our bathroom floor was dirty and the water to the shower and sink smelled like sewer when you turned it on. We didn't get our room cleaned once during the 5 nights/4 days we were there. The lobby and pool area was nice and staff was friendly but I was very unhappy with the room we stayed in. The photos on expedia did not match the quality of the room we stayed in.
Stayed 4 nights in Feb 2026

6/10 Okay

Michael

Stayed 1 night in Feb 2026

2/10 Terrible

Ana

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Doesn't look anything like the picture
Stayed 3 nights in Feb 2026

6/10 Okay

kimberly

Travelled with family
Liked: Cleanliness, amenities
Room needs updating
Stayed 4 nights in Feb 2026

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Clean, convenient, comfortable
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Nahomi

Stayed 4 nights in Feb 2026

6/10 Okay

Korrie

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
At arrival the check in line was long and they do not swipe my card for incidentals nor asked for one. The next morning when I turned the TV on it had another persons name on it and I received an email cancellation. My stay also disappeared from my app. I went to the front desk only to wait in line for 40 minutes for them to tell me that the room was cancelled because a card for incidentals was not supplied at check in. They try to tell me I had to get in touch with Expedia to fix it and if I wanted my room back. After a lengthy time with the front desk they finally had my room fixed and then charged the card for incidentals (which they should have done the 1st night). I do not have access to my stay or electronic key for my entire stay. The room was outdated, we had to ask for towels and when the room got cleaned we never got clean wash clothes or hand towels. This place is not worth the money. I’d be interested to find out what the resort fee pays for because it was not up to resort status. It does not represent the Hilton name well. When I tried to express my concerns at the front desk the person ignored my concerns and just said you’re checked out.
Stayed 5 nights in Feb 2026

6/10 Okay

Dianna

Travelled with family
Liked: Staff & service
Disliked: Amenities
Parking was a pain. Lobby was outdated. Rooms were average. Close to theme parks if you have a car. Not my favorite Orlando venue by far.
Stayed 1 night in Nov 2025

6/10 Okay

Clint

Stayed 3 nights in Feb 2026

4/10 Poor

Derek

Travelled with group
Disliked: Cleanliness
We checked in fine, front desk was not able to get digital key to work as asked for us to give it time. Waited couple hours went back just to get a key knowing technology can be a pain. Front desk attendant acted as if we should not be in hotel. I offered my confirmation number and ID, he did not want it and couldn’t explain situation other than we should not have a room. He eventually gave us keys and we went on. Room was very dated, carpet was filthy, bare foot my feet turned black after about 6 steps. Website is a little misleading on the rooms. Place needs heavy remodel for the rates they are charging. We also booked the hotel shuttle for universal, waited 25 min after we should have left, it never showed. Rey disappointed in this stay.
Stayed 5 nights in Feb 2026

2/10 Terrible

Ashley

Stayed 3 nights in Feb 2026

6/10 Okay

Dorsey

Liked: Cleanliness
It was an okay stay had issues with not having enough towels for 4 people. Shower also did not have a curtain either. The location of the hotel was nice very easy to get to Disney from this location. Restaurants were really good as well.
Stayed 2 nights in Feb 2026

8/10 Good

carlos

Stayed 1 night in Feb 2026

2/10 Terrible

Natalia

Travelled with family
Liked: Cleanliness, amenities
Horrible beds The breakfast is not included Parking is extra $40
Stayed 1 night in Feb 2026

10/10 Excellent

Millea

Stayed 2 nights in Feb 2026