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Fairmont Chateau Laurier

4.5 star property

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Photo gallery for Fairmont Chateau Laurier

Lounge
Creator video
Terrace/patio
Corner Suite, 1 Queen Bed
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Air-conditioning

Explore the area

View in a map
1 Rideau St, Ottawa, ON, K1N 8S7
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Rogers Centre Ottawa
    ‪2 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Double Room, 2 Double Beds (Fairmont Room)

Double Room, 2 Double Beds (Fairmont Room)

Double Room, 2 Double Beds (Fairmont Room)

8.4 out of 10
Very good
(109 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 King Bed

8.6 out of 10
Excellent
(102 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 Queen Bed

8.8 out of 10
Excellent
(157 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(28 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Room, 1 Queen Bed, View (Parliament View)

View from room

Fairmont Room, 1 Queen Bed, View (Parliament View)

8.2 out of 10
Very good
(34 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Room, 1 King Bed, View (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Room, 1 King Bed, View (Parliament View)

8.8 out of 10
Excellent
(54 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Double Room, 2 Double Beds, View (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Double Room, 2 Double Beds, View (Parliament View)

7.6 out of 10
Good
(20 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Parliament View)

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds (Parliament View)

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room,1 King Bed (Parliament or Majors Hill Park View)

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

8.8 out of 10
Excellent
(17 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Corner Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite, 2 Double Beds

Corner Suite, 2 Double Beds

Corner Suite, 2 Double Beds

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 187 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Corner Suite, 1 Queen Bed

  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Large Fairmont Gold King

Large Fairmont Gold King

Large Fairmont Gold King

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Fairmont Chateau Laurier

Luxury hotel with 3 restaurants and a fitness center
3 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. Housekeeping is available on request.
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of the helpful staff at Fairmont Chateau Laurier. During your stay, you're just a quick walk from Rideau Canal. Features include 3 restaurants, an indoor pool, and a gym.
  • Enjoy international cuisine while dining at Wilfrid's
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Steps from Rideau Canal and 6 minutes by foot from Byward Market Square
  • Cats and dogs welcome for a fee (restrictions apply)
Fairmont Chateau Laurier offers its guests an indoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business center and meeting rooms. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Fairmont Chateau Laurier. Parking is available for a fee.

This 4.5-star Ottawa hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Wilfrid's - This restaurant specializes in international cuisine and serves breakfast only.
Zoe's Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open select days.
La Terrasse - This restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per night)

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 42 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • La Terrasse
  • Wilfrid's
  • Zoe's Lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 5 to January 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 42 per person
  • Fee for in-room wireless internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15.76 per night (rates may vary)
  • Uncovered valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Fairmont Chateau Laurier Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1890 out of 3012 reviews
Rating 8 - Good. 580 out of 3012 reviews
Rating 6 - Okay. 312 out of 3012 reviews
Rating 4 - Poor. 117 out of 3012 reviews
Rating 2 - Terrible. 113 out of 3012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building and excellent area but the rooms need a retrofit. Furniture is nice and rooms are clean but the interior of the rooms need to be redone (Walls and trim)
Stayed 2 nights in Jul 2025

6/10 Okay

Neel

Travelled with family and small children
Disliked: Cleanliness, amenities
Its not worth the price- cleanliness is not maintained, washrooms as clean either nor the rooms. Limited breakfast menu for vegetarian/vegan. Staff is good however management must look into deep cleaning and maintaining the property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, such a great location, very clean, staff were all great, double beds instead of queens are strange but not terrible for one night.
Stayed 1 night in Sep 2025

2/10 Terrible

SAILEE

Disliked: Cleanliness, property conditions & facilities
Room view was terrible...no good amenities in the room. Washroom area is was okay nothing great.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristin

Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is courteous, the facilities are clean and adequate and the food at Zoe's is exquisite.
Stayed 1 night in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in a King room

Check in was appalling - long queues. No apology. Queen room very small. Phil in reception sorted a free upgrade and made the stay very pleasant. Samuel the concierge was very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmen

Stayed 3 nights in Sep 2025

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning and convenient. A must if your visiting.
Stayed 1 night in Sep 2025

4/10 Poor

Curtis

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jude

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture and history is beautiful. Lovely rooms and views
Stayed 6 nights in Sep 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Lindq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jasmine

Stayed 1 night in Sep 2025

4/10 Poor

JASMINE

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We were very much looking forward to our stay at the Fairmont Chateau Laurier, which we were staying at for 2 nights due to our being out of town to attend a wedding. I had called in advance to see if we could be upgraded from our originally booked queen bed room to a king bed, but I was told because I booked through Expedia they couldn’t handle any upgrades, fine. When we arrived, we were very disappointed to find we were placed in a room that was incredibly small and actually was only a double bed. This is despite the personnel who checked us in “double checking our room credentials”. We are not tall people by any stretch, and I guess our short stature also contributes to our youthful appearance. We felt as though we were being stuffed into a room smaller than what we booked with the assumption we would just “put up with it”. When we called to voice our concerns the way it was handled made it feel like a confirmation of our assumptions and no apology was offered. The next day we discovered one of our keys for our new room wasn’t working. My husband went back to the front desk and spoke to a gentleman who was incredibly rude and refused to help him because the reservation was not under his name. My husband offered to go “get my wife” and the response was “you do that”. Very disappointing service for a hotel that charges nearly $400/night for a queen size bed. The cleaning staff, however, was lovely and very accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Valerie, Frankfurt am Main

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely!
Stayed 1 night in Aug 2025

10/10 Excellent

Abdel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness
I honestly expected more from a Fairmont Hotel. Our room smelled. My significant other and I waited a half an hour for a drink at the Terrace (which wasn't busy) then decided to go elsewhere. Ordered room service breakfast the next morning and it was luke warm at best. Honestly it was a little disappointing. Not the experience I was expecting...
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Dany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Scot

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

willy

Liked: Cleanliness, staff & service, property conditions & facilities
highly recommend to stay but price is very acceptable vs other nearby hotels. Nice to stay a few days at the 5 stars hotel with a bit of money.
Stayed 2 nights in Aug 2025

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated - Poor service.

Concierge was not helpful. We did an early check in with the expectations our bags would be in our room when we got back to the hotel. Even with an early check in, they didn't have our room ready until 5:30pm. They did not bring our bags up to our room. They gave us a room key that did not work. Told them it was out first year wedding anniversary and nothing was mentioned with any of the staff. Pretty basic but at an average hotel, if you mentioned that it was a wedding anniversary you would maybe get a small print out sign on your bed or something.....maybe a congratulations.....old hotel, ridding on their reputation and name, but don't live up to either.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Chateau Laurier was wonderful. Upon learning that my friend and I were celebrating our 50th birthdays and 30 years of friendship, the hotel placed a delicious and thoughtful tray of chocolates and a bottle of wine in our room. Appreciate it so much! We'll be back!
Stayed 2 nights in Sep 2025