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reStays Ottawa

4.0 star property
VIP Access

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Photo gallery for reStays Ottawa

Front of property
Lounge
City Condo | Private kitchen
1 bedroom, premium bedding, pillow-top beds, in-room safe
City Penthouse

Popular amenities

  • Room service
  • Housekeeping

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Parliament Hill
    ‪5 min walk‬
  • Byward Market Square
    ‪10 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(30 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(16 reviews)
  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard One Bedroom Suite

9.6 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Condo

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Condo

9.0 out of 10
Wonderful
(12 reviews)
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 92.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo

City Condo

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

reStays Ottawa

Hotel with a sauna, a quick walk to Rideau Canal
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

ReStays Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Rideau Canal and 5 minutes by foot from National Arts Centre
There's a restaurant on site. Public spaces have free WiFi. ReStays Ottawa offers its guests a sauna and a fitness center. There are 2 meeting rooms available. A terrace, a vending machine, and an arcade/game room are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 37 per day)
  • Limited on-site parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1208 out of 1474 reviews
Rating 8 - Good. 175 out of 1474 reviews
Rating 6 - Okay. 51 out of 1474 reviews
Rating 4 - Poor. 14 out of 1474 reviews
Rating 2 - Terrible. 26 out of 1474 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Zimo

Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
spacious, clean, comfortable and the front desk was incredibly helpful and nice
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property and wonderful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come again and again 10/10
Stayed 3 nights in Apr 2025

10/10 Excellent

vanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristina, Seeleys Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with reStays was excellent! We were greeted with a warm welcome by the front desk and excited to learn we had received an upgrade to a larger suite. This 2 bedroom was the perfect size for ourselves and my parents. Both rooms offered separate bathrooms and a great common area with all the amenities to allow for meal prep or hosting. Our stay was quiet despite a rowdy hockey game, and even had the option to watch from the theatre room downstairs. The hotel offers great amenities for a quick or long stay. Definitely would rebook again!
Stayed 1 night in Apr 2025

8/10 Good

Janice

Stayed 1 night in Apr 2025

4/10 Poor

Useless

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room to study for my exam and here is what happened. I asked a quiet room, I got the room facing the street at 6th floor. around 4-11PM I can hear the bus and the bikers on the queen street. late at night can still hear the bikers. I can hear the elevator sound and people talking in the corridor. around 5-9 am in the morning all I hear is the sharp beep sound form the instruction. I tried to sleep in the sofa and closed the door for bedroom. this helps but the sofa is small, so I have to crouch a bit. But when I am sleeping on the sofa, I can clearly hear the elevator and people talking in the corridor. I think the instruction sound also woke up my neighbor because I started hearing weird noises from them early in the morning. The shower water pressure is low. other things do met the standard of 4 star hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was amazing! our stay was great and we were able to do our walk in downtown while parked. The room was very nice and clean bed is comfy and bathroom is clean
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness
Very nice spor
Stayed 1 night in Apr 2025

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

service wow

the peoples at reception where wonderfull and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Mike friendly and nice. The location is great，only 1 minute away to O train. only one block away to most of attractions. Quite and convince！
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

Leslie C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shirley Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

VAUGHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location... could not be better to walk around and enjoy the sights.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another nice stay

Great stay as usual at reStays
Stayed 1 night in Apr 2025

10/10 Excellent

Roman

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bruna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has a beautiful view and you have all the utilities inside the suite ! Everything is perfect! I will probably come back . Ps: it will be interesting to have a sponge for washing the dishes even if we have the dishwasher.
Stayed 1 night in Apr 2025

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Fabuleux
Stayed 1 night in Apr 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, nice place !
Stayed 2 nights in Apr 2025