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reStays Ottawa

4.0 star property
VIP Access

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Front of property
Executive Condo, 2 Bedrooms
Signature Two-Bedroom with Firepit | Private kitchen
City Condo, 2 Bedrooms
City Loft | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping

Explore the area

View in a map
101 Queen St, Ottawa, ON, K1P 5C7
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Place, National Arts Centre
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo

City Condo

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Condo

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Condo

9.2 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(17 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(38 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard One Bedroom Suite

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

reStays Ottawa

Hotel with a sauna, 4-minute walk to Rideau Canal
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Premium satellite television is provided. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

ReStays Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Rideau Canal and 5 minutes by foot from National Arts Centre
There's a restaurant on site. Public spaces have free WiFi. ReStays Ottawa offers its guests a sauna and a fitness center. There are 2 meeting rooms available. A terrace, a vending machine, and concierge services are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 37 per day)
  • Limited on-site parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

Reviews

reStays Ottawa Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1275 out of 1552 reviews
Rating 8 - Good. 172 out of 1552 reviews
Rating 6 - Okay. 59 out of 1552 reviews
Rating 4 - Poor. 15 out of 1552 reviews
Rating 2 - Terrible. 31 out of 1552 reviews

Reviews

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff and pretty high end for the price! Loved it, will definitely book again.
Stayed 1 night in Sep 2025

10/10 Excellent

Pierre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe endroit !!!

Nous avions une unité avec deux chambres pour une visite d’Ottawa de deux couples d’amis. Cet établissement est vraiment super !!! Propre, luxueux et très bien situé. Nous recommandons cet établissement !
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great location and friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosalind

Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Ottawa

Great location, clean. Front desk was excellent. All the amenities needed for a visit to Ottawa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back soon

We Love coming to Restays we we do our staycations. We love it here. The rooms are amazing. the Front desk is top notch. We keep going back
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conceirege is excellent. The gentleman at the front was incredibly helpful and nice to talk with.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul, Bristol

Stayed 2 nights in Sep 2025

6/10 Okay

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no cleaning service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Douglas, Gibsonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in Ottawa which is walkable to areas of interest but out of the way. Mark was fantastic upon arrival and made sure everything was perfect for our stay. Room was wonderful with a washer and dryer for the kids
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to everything. Apartment was new, clean and has everything. If anything is missing, just ask the reception, they are friendly and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel, Howell

Stayed 4 nights in Aug 2025

10/10 Excellent

Ricky, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment hotel but could benefit from a luggage rack in the room
Stayed 4 nights in Sep 2025

10/10 Excellent

Guylaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup apprécier pouvoir cuisiner.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Stayed 2 nights in Aug 2025

6/10 Okay

Usman

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean, awesome amenities, would stay again
Stayed 2 nights in Sep 2025

6/10 Okay

Tiffany

Travelled with group
Liked: Amenities
Condo style property with washer/dryer, stove and full—sized fridge. Visible damage in the room - chipped mirror, dented wall, bathroom fan that sounded like constant drilling. Note that this is not a typical hotel with daily housekeeping included in the price. If you want that it’s extra fee. Description says “smart tv with Netflix”, when asked, staff provided conflicting info whether Netflix is included, not a dealbreaker but just inconsistent info. Convenient location, steps to sparks st and parliament
Stayed 3 nights in Aug 2025

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Sep 2025

8/10 Good

Hasan, Mississauga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was new, located in the heart of downtown Ottawa. Rooms are equipped with quality appliances. Available underground parking. Room service was decent, sometimes receiving requested items hours later though. It was a good stay nonetheless.
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our time there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Archara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and nice room
Stayed 2 nights in Aug 2025

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

2/10 Terrible

Graham

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going to Ottawa & we had an amazing time! The hotel staff & management was very friendly & accommodating. Would recommend this hotel to anyone!
Stayed 2 nights in Aug 2025