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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Executive Suite, 1 King Bed, 1 Queen Sofa Bed
Lobby
Economy Suite, 1 Queen Bed
Studio Suite, 1 King Bed | Private kitchen
Lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen

Explore the area

View in a map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, University of Ottawa
    ‪8 min walk‬
  • Place, Byward Market Square
    ‪15 min walk‬
  • Place, Parliament Hill
    ‪15 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(193 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(116 reviews)
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(528 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(94 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(135 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(110 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

The Business Inn

Hotel with free breakfast, 7-minute walk to Rideau Canal
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, self parking, and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at The Business Inn. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness, cleanliness, overall comfort, and comfy beds
  • Within a 15-minute walk of Rideau Canal and University of Ottawa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly The Business Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served free continental breakfast daily from 7 AM to 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5763 out of 8089 reviews
Rating 8 - Good. 1867 out of 8089 reviews
Rating 6 - Okay. 292 out of 8089 reviews
Rating 4 - Poor. 70 out of 8089 reviews
Rating 2 - Terrible. 97 out of 8089 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jolivet Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Comfy bed, spacious well stocked room, complimentary breakfast. Will d finitely return!
View from 11th floor
Stayed 3 nights in Aug 2025

10/10 Excellent

Nirmal

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with group
Stayed 2 nights in Aug 2025

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort

A good find

It was easy to find from the train station. The hotel is in a good spot. 10 mins walk to the major sights. There are a number of bars, restaurants, cafes very close to the hotel. The area is quiet. The room was very comfortable and had everything you need. I used the oven due to being gluten free. The breakfast has a large number of options, no bread if gluten free. The room was very clean.
Stayed 4 nights in Aug 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je recommande fortement cet hôtel pour un séjour en famille ! Nous vins eu la chance d'avoir une suite au 5e étage au bout du couloir. Aucun bruit le soir et surtout les lits étaient confortables. Le petit déjeuner est servi dans un salle mais celle-ci était bondé alors nous déjeunions dans la chambre. Nous avions une salle à manger et une cuisine très bien équipé. Le secteur est sécuritaire et à moins d'un km du parlement a pied. Nous avons mangé dans deux restaurant à moin de 500 mètre de l'hôtel. Les prix étaient très raisonnable. Si planifie un autre voyage à Ottawa j'irais à cet hôtel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay for us. As someone with celiac disease, I loved having a kitchen to store safe food for myself as well as the posted gluten free options at breakfast. Everything was walkable and the staff never failed to help us.
Stayed 6 nights in Jul 2025

10/10 Excellent

stefo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 3 nights in Jul 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A huge space and well run. Parking is expensive but if you get up at 7am you can park on the road overnight if you can find a spot. A full apartment, full kitchen, closets, well appointed. So good for a family. Breakfast included,, not super yummy but hot and convenient. Great find in the heart of the city! Confusing arrival as there is little parking in front and nowhere for stopping. Really amazing for a downtown hotel to have this much space and convenience. Walkable to everything. Definitely will return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ngoc Lien An

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Aug 2025

10/10 Excellent

zhuanshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice breakfast， high speed internet, big room space, easy access to museums
Stayed 2 nights in Aug 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfactory in value for price, services, and accommodations. Just a bit of elevator service disruption occasionally. Though a decent place to stay when in town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Layla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room 2 king beds and a sofa bed. Very spaciois and clean. Little kitchen and dish soap. Very handy. Nice clean spacious bathroom. Only downside is the carpeted floor, no opening windows and it can be a bit noisy because it is on a main road.
Stayed 1 night in Aug 2025

10/10 Excellent

Ada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and comft bed. good breakfast. Excellent sound insulation
Stayed 1 night in Jul 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Like - Friendly, convenient, clean Dislike - small elevator
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eastern Canada trip

Overnight stop on the way to Québec, the big regret is I only stayed one night, the Business Inn is worth a longer visit. Very comfortable and well fitted room if you want to self cater instead of eating out. Friendly staff and easy to get around by public transport. Don't miss a walk around the park next to the hotel before getting a bus to Parliament Hill
The view along the Rideau Canal
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Helene

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great place

Good location, within walking distance to everywhere we wanted to go, less than 25 minutes to Byward Market. Very clean. Had everything we needed at breakfast and plenty of gear to bring it back to the room. No recycling though. Would definitely stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the downtown area. Very walkable to the Parliament Hill and many museums. My kids loved the breakfast.
Stayed 3 nights in Jul 2025

8/10 Good

Aneesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Plenty of everything. Great location.
Stayed 2 nights in Aug 2025

8/10 Good

robert

Travelled with family
Liked: Staff & service, amenities
Very nice room. Great breakfast. The entrance through the underground parking was not impressive. Almost canceled on the spot.
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it . It was like our own apartment it had everything .
Stayed 2 nights in Jul 2025

10/10 Excellent

HYUNJIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everyting
Stayed 3 nights in Jul 2025

10/10 Excellent

juvelyn

Stayed 2 nights in Jul 2025