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5.0 out of 5

"Absolutely loved the decor and spaciousness of the room! " More

By a verified traveller on Sun 11 Aug 2019

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Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€144* Per night/room 13 Jun - 14 Jun

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Atrium)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at The Metcalfe Hotel. During your stay, you're just a quick walk from University of Ottawa. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • Just a 3-minute walk from Confederation Park and 5 minutes on foot from National Arts Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Metcalfe Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Metcalfe Hotel

Everyone (1) Couples (1) Family (1)
5 out of 5
Absolutely loved the decor and spaciousness of the room!

Posted by on 11 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Stefano

Hey, Thank you very much for your awesome review. We're glad to see that you enjoyed your stay, and we'll hopefully see you again soon.

5 out of 5

Posted by on 2 Aug 2023

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Comment from Hotel Management

23 Aug 2023 by The Metcalfe Team

Hello Patricia, Thank you for choosing The Metcalfe Hotel! We are truly happy to see you had a great stay with us! May we continue to keep your ratings a 5/5 If you decide to stay with us in the future again!

5 out of 5
Personnel au top et sympathique. Hôtel magnifique, je le conseille et j y retournerais volontiers.

Posted by on 27 Jul 2023

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Comment from Hotel Management

28 Jul 2023 by Kim, General Manager

Merci pour votre commentaire 5 étoiles. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons vous revoir bientôt !

Property Features

There's a restaurant on site. WiFi is free in public spaces. There are 6 meeting rooms available. A library, multilingual staff, and tour/ticket assistance are also featured at The Metcalfe Hotel. Parking is available for a fee. A complete renovation of The Metcalfe Hotel was completed in July 2022. This 4-star Ottawa hotel is smoke free.

  • 108 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (4.6 km / 2.9 mi)
  • Metro station: Parliament Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Metcalfe Hotel offers 108 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 1:00 PM.

Cocotte – On-site bistro.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CAD 75 per accommodation, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15 to 25.00 for adults and from CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 42 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metcalfe Hotel Ottawa
  • Metcalfe Hotel
  • Metcalfe Ottawa
  • Ottawa Hotel Indigo
  • The Metcalfe Hotel Hotel
  • The Metcalfe Hotel Ottawa
  • The Metcalfe Hotel Hotel Ottawa

You should know

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.