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Grand Hotel et Des Palmes

5.0 star property
VIP Access

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Photo gallery for Grand Hotel et Des Palmes

Cocktail bar
Property video
Cocktail bar
Lobby
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Roma 398, Palermo, PA, 90139
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Politeama Garibaldi Theater
    ‪5 min walk‬
  • Place, Teatro Massimo
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe

Deluxe

Deluxe

9.8 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Prestige

Prestige

Prestige

8.8 out of 10
Excellent
(13 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic

Classic

Classic

9.4 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior

Superior

Superior

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Corner

Suite Corner

Suite Corner

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Hotel et Des Palmes

This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Grand Hotel et Des Palmes offers 98 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel et Des Palmes. During your stay, you're just a quick walk from Politeama Garibaldi Theater. You'll find features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Via Roma and 5 minutes by foot from Politeama Garibaldi Theater
  • Pets welcome for free
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A fitness center, a library, and concierge services are also featured at the luxury Grand Hotel et Des Palmes. Parking is available for a fee.

This 5-star Palermo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Neobistrot & Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Palmette - Onsite fine-dining restaurant. Open daily.
Overture Terrace - Onsite sushi bar. Open daily.
Neobistrot & Mixology Bar - Onsite cocktail bar. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (EUR 30 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of EUR 80; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Palmette
  • Neobistrot & Bar
  • Neobistrot & Mixology Bar
  • Overture Terrace

Things to do

  • Gym
  • Hot tub
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 1856
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 33 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 120.0 per day
  • Hosted evening meal: EUR 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Et Des Palmes
Grand Et Des Palmes Palermo
Grand Hotel Et Des Palmes
Grand Hotel Et Des Palmes Palermo
Grand Hotel Palmes
Hotel Palmes
Palmes
Palmes Hotel
Grand Hotel Et Des Palmes Palermo, Sicily
Grand Hotel Palermo
Grand Hotel Palmes Palermo
Grand Palmes Palermo
Grand Palmes
Grand Hotel Et Des Palmes Palermo Sicily
Grand Et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel
Grand Hotel et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel Palermo

Grand Hotel et Des Palmes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was very helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now, THIS is a true 5 star experience! Magnificent hotel with a perfect location, unbelievably helpful staff and super clean. Perfect service, impeccable food, breakfast and everything else. If you want to stay in luxury in Palermo, this is where you go! Grazie Mille !
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dani

Liked: Cleanliness, amenities, property conditions & facilities
Great location, food and staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel. Suited the Palermo vibe !
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent as well as the dinner
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ewing

Very elegant, spotless and classic, very helpful staff. Great location!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mehrnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice breakfast, large rooms, good location in the city.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

PAOLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building and excellent staff

Excellent hotel, beautiful architecture, luxury rooms and phenomenal service staff that would immediately take care of anything we needed
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel in Palermo

Lovely hotel. Beautiful building and exceptional service.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dehini

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome time! Great place
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Courteous and very friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

NATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looks like it was recently renovated. The service was excellent, and the views from the Terrance were incredible. Had a great stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, great service, centrally located
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff amazing location AWESOME FOOD ! My suite view EXPECTACULAR ! Love it we going back !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely classic old hotel, not inexpensive but very well maintained. Surprisingly well equipped gym, turndown nicely service, nice bathrooms & very friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very elegant and grandiose hotel!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!!!
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay in Palermo.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel but the staff really stands out!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, good location
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel,excellent location ,service was great.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Attentive & friendly staff
Stayed 3 nights in Jun 2025