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Grand Hotel et Des Palmes

5.0 star property
VIP Access

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Photo gallery for Grand Hotel et Des Palmes

Cocktail bar
Creator video - submitted by Loro Dumbo
Lobby
Lobby
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Roma 398, Palermo, PA, 90139
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Politeama Garibaldi Theater
    ‪3 min walk‬
  • Place, Teatro Massimo
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe

Deluxe

Deluxe

9.8 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige

Prestige

Prestige

8.8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic

Classic

Classic

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior

Superior

Superior

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Corner

Suite Corner

Suite Corner

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hotel et Des Palmes

Luxury hotel with 2 restaurants and a fitness center
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Grand Hotel et Des Palmes offers 98 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel et Des Palmes. During your stay, you're just a quick walk from Teatro Massimo. You'll find features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 7 minutes by foot from Teatro Massimo and a 3-minute drive from Palermo Cathedral
  • Pets welcome for free
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A fitness center, a library, and concierge services are also featured at the luxury Grand Hotel et Des Palmes. Parking is available for a fee.

This 5-star Palermo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Neobistrot & Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Palmette - Onsite fine-dining restaurant. Open daily.
Overture Terrace - Onsite sushi bar. Open daily.
Neobistrot & Mixology Bar - Onsite cocktail bar. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (EUR 30 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of EUR 80; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Palmette
  • Neobistrot & Bar
  • Neobistrot & Mixology Bar
  • Overture Terrace

Things to do

  • Gym
  • Hot tub
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1856
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 33 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 120.0 per day
  • Hosted evening meal: EUR 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Et Des Palmes
Grand Et Des Palmes Palermo
Grand Hotel Et Des Palmes
Grand Hotel Et Des Palmes Palermo
Grand Hotel Palmes
Hotel Palmes
Palmes
Palmes Hotel
Grand Hotel Et Des Palmes Palermo, Sicily
Grand Hotel Palermo
Grand Hotel Palmes Palermo
Grand Palmes Palermo
Grand Palmes
Grand Hotel Et Des Palmes Palermo Sicily
Grand Et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel
Grand Hotel et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel Palermo

Grand Hotel et Des Palmes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gottlieb

Stayed 3 nights in Sep 2025

10/10 Excellent

JILL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and hotel. The bathroom was small. The transfer from train station to hotel which hotel arranged was excessive cost for the 5 minute drive. All staff were friendly and accommodating.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building and excellent staff

Excellent hotel, beautiful architecture, luxury rooms and phenomenal service staff that would immediately take care of anything we needed
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Courteous and very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Mehdi

Stayed 2 nights in Sep 2025

6/10 Okay

Reham

Travelled with partner
Liked: Staff & service
The hotel has charm but for $1000 a night I expected much more so was disappointed. Room was spacious and bathroom was very nice but room was basic. Carpets throughout entire hotel were stained and dirty. It is centrally located and walking distance to main attractions.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but a/c not working properly in the room
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel in Palermo

Lovely hotel. Beautiful building and exceptional service.
Stayed 1 night in Aug 2025

10/10 Excellent

NATHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looks like it was recently renovated. The service was excellent, and the views from the Terrance were incredible. Had a great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Dehini

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome time! Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

OMAR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and locations

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

jerry

Stayed 2 nights in Jul 2025

10/10 Excellent

Mordo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ayman, Windermere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic building yet classy and modernly upgraded without taking away its charm. Was the culprit of our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Mehrnaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice breakfast, large rooms, good location in the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Ekta

Stayed 2 nights in Jun 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Attentive & friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great remodeled building opened about over a year ago According to my native Palermo cousin. Beautiful building all remodeled w old character of Palermo Grand and professional service and staff Would absolutely recommend To family and friends
Stayed 2 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Virgilio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very elegant and grandiose hotel!
Stayed 3 nights in Jun 2025

8/10 Good

Maddy

Travelled with group
Liked: Cleanliness, amenities
Property could use some decor in the rooms. The concierge was exceptional.
Stayed 3 nights in May 2025

10/10 Excellent

PAOLO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness, room comfort
Hotel needs renovation.
Stayed 2 nights in Apr 2025