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Hotel Porta Felice & Spa

4.0 star property
VIP Access

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Photo gallery for Hotel Porta Felice & Spa

A hotel entrance with a glass door, a sign indicating a reserved parking space, and a flag on the balcony.
Creator video - submitted by Loro Dumbo
A spa area with a large bathtub, a stone wall, and a ceiling with the HP logo.
A restaurant terrace with tables set for dining, a clear sky, and a decorative vase with branches and leaves.
A neatly arranged hotel room with a large mirror reflecting the room's decor, including a Buddha statue, pillows, and neatly folded towels.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Via Butera, 45, Palermo, PA, 90133
  • Place, Via Vittorio Emanuele
    ‪2 min walk‬
  • Place, Foro Italico
    ‪2 min walk‬
  • Place, Via Roma
    ‪8 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Triple Room

Balcony view

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double or 2 Single Beds

A hotel room with a red chair, a white bed with a blanket, and a floor lamp.

Classic Room, 1 Double or 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room Single Use

A neatly made bed with white linens and a book titled "Carpeting" on it.

Classic Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

A bathroom with a bathtub, a sink, and a shower.

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double or 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

A hotel hallway with wooden flooring, a bed with a white bedspread, and a door with a number plate.

Superior Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Porta Felice & Spa

A full-service spa, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Hotel Porta Felice & Spa offers 33 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the free breakfast at Hotel Porta Felice & Spa. During your stay, you're just a quick walk from Via Vittorio Emanuele. You'll find features like free WiFi in public areas, plus a full-service spa and a 24-hour gym.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Treat yourself to hot stone massages, body scrubs, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Via Vittorio Emanuele and 10 minutes by foot from Via Roma
  • Airport and beach shuttle service available for a fee
Hotel Porta Felice & Spa offers its guests a full-service spa and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Porta Felice & Spa. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 4-star Palermo hotel is smoke free.

Guests are served free self-serve breakfast daily from 7 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2008
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
Property Registration Number IT082053A1KLOSBS49
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Hotel Porta Felice & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 358 out of 646 reviews
Rating 8 - Good. 220 out of 646 reviews
Rating 6 - Okay. 45 out of 646 reviews
Rating 4 - Poor. 8 out of 646 reviews
Rating 2 - Terrible. 15 out of 646 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were greeted with smile at the reception everyone was friendly what ever we needed they gladly provided us. They made sure we were comfortable. Location is great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anne M

Liked: Cleanliness, amenities, property conditions & facilities
Everything was right on target. The hotel is very clean, the restaurant has been wonderful for both breakfast and dinner, the staff from the room attendance to the front desk have been lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nickole

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean and comfortable rooms. Pretty close to a lot of great destinations and restaurants.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guidance from staff for local sites. Quiet! Clean and spacious room. Maid service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

terri

Liked: Cleanliness, amenities, property conditions & facilities
this was a wonderful clean hotel Staff was amazing
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the top floor was perfect for evening drinks, offering a great atmosphere and views. Breakfast in the morning had a good selection and got our day off to a great start
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ilir

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jacqulyn

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was wonderful and good location
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was tasty and the service was excellent. It felt like everything was homemade. The beds were comfortable and the air conditioning was great.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel, the breakfast was amazing and the staff too.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

joycelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic choice for a hotel
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Value pricing for a terrific hotel - Classic four star plus. Great staff, generous breakfast, and perfect location near Marina and town center.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, amenities
Staff was fantastic, clean rooms and very centrally located. We had a car and free easy parking on the street nearby. Only recommendation I would like to add that the spa and masseuses would have later hours of opeartion. Last appointment was at 7pm. Would stay again. Beautiful hotel.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in historic district.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our third time staying there we find it convenient to the marina area and to the rest of old town Palermo. The staff is very helpful and the breakfast room and buffet are outstanding
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Philip

Liked: Amenities
Staff were great. Room was fantastic. Location very convenient for port, seafront, harbour dining
Stayed 3 nights in May 2025
Verified

6/10 Okay

Michael

Typical 3 star hotel

It was a overnight stay and was ok
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Thorlakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is situated in a very good area in Palermo.
Stayed 8 nights in Jun 2024
Verified

8/10 Good

Paul Anthony

Liked: Amenities, property conditions & facilities
Good if you like walking. Sea front and parks close by.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

norm

Liked: Cleanliness, staff & service, property conditions & facilities
It was super clean, friendly staff and great massages.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Very helpful staff. Lovely terrace for breakfast.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

GAIL

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel well located with super spa

Great stay in a lovely hotel. Clean, very helpful staff. Superb buffet breakfast, tea and cake time and cocktail hour. Good value and a super spa with sauna, steam, pool and cold and hot shower system.
Stayed 3 nights in Dec 2024