17 May 2022 by Chris
Dear guest, First of all, I would like to present you my most sincere apologies for not having met your expectations and standards. Thank you for your review and your comments. It is always very much interesting and constructive to have the feelings and the perception of our estimated guests. We are sorry that your impression of the hotel was so bad. Our daily goal is to make sure people will find on site the dream they bought and we are most sad when we fail. Should you give us the opportunity of better serving you again, we would really like to change your mind on the overall coziness of the Lancaster. With kind regards. Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER
19 Apr 2022 by Chris
Dear guest, We thank you for your choosing to stay at the Lancaster and for your kind quotation 5/5. We all look forward to welcoming you to the Lancaster in the near future. With warm regards. Christophe Lajoinie Guest Care & Front of House Manager HOTEL LANCASTER
28 Sep 2019 by Chris
Dear Guest, Thank you for your kind words regarding the staff and the hotel location. We are sorry and we apologize for the inconvenience regarding the bathroom. We are pleased to inform you that next month our new hotel owners will start a refurbishment. We are proposing 3 different room categories classic, deluxe and executive. Should you give us a second chance, please consider an executive if you like large bedrooms. With kind regards Christophe Lajoinie Guest Care and Front of House Manager
Hotel Lancaster offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Lancaster. For a fee, parking is available. A complete renovation of Hotel Lancaster was completed in June 2021. This 5-star Paris hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
Hotel Lancaster offers 54 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Monsieur Restaurant – Overlooking the garden, this restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Late-night fare is available from 24-hour room service.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
