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Novotel Parma Centro

4.0 star property

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Photo gallery for Novotel Parma Centro

Miscellaneous
Staircase
Lunch and dinner served, Italian cuisine
Meeting facility
Executive Room, 1 Double Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Laundry

Explore the area

View in a map
Via Trento 9, Parma, PR, 43122
  • Place, Cathedral of Parma
    ‪8 min walk‬
  • Place, Teatro Regio di Parma
    ‪10 min walk‬
  • Place, Barilla Center
    ‪19 min walk‬
  • Airport, Parma (PMF)
    ‪8 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.6 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(39 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

9.6 out of 10
Exceptional
(15 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Presidential Suite, Multiple Beds

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About this property

Novotel Parma Centro

Family-friendly hotel with a 24-hour fitness center and a sauna
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Parma Centro offers 133 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
Our customers tell us they can't get enough of the helpful staff at Novotel Parma Centro. During your stay, you're just a quick walk from Museo di Glauco Lombardi. Free WiFi in public areas, a free manager's reception, and a restaurant are available.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Al Parmigiano
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym, a sauna, and a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Museo di Glauco Lombardi and Camera di San Paolo
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Parma Centro offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3122 square feet (290 square meters) and includes a conference center. Spa services, multilingual staff, and coffee/tea in a common area are also featured at the family-friendly Novotel Parma Centro.

This 4-star Parma hotel is smoke free.

The hotel hosts a free manager's reception on select days.
Al Parmigiano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Bellavista Café & Lounge - This cocktail bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Al Parmigiano
  • Bellavista Café & Lounge

Things to do

  • 24-hour gym
  • Bicycle storage
  • Children's pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Baby bath
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • High chair
  • In-room cot
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,122 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1961
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT034027A16D3DP2TC
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 01 and close September 28.
  • Pool access available from 11:00 AM to 7:00 PM.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astoria Residence
Novotel Parma Centro Opening March 2019 Hotel
Astoria Residence Hotel Parma
Astoria Residence Parma
Residence Astoria
Astoria Executive Hotel Parma
Astoria Executive Parma
Novotel Centro Opening March 2019 Hotel
Novotel Parma Centro Opening March 2019
Novotel Centro Opening March 2019
Novotel Centro Opening ch 201
Novotel Parma Centro Hotel
Novotel Parma Centro Parma
Novotel Parma Centro Hotel Parma
Novotel Parma Centro (Opening March 2019)

Novotel Parma Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 611 reviews
Rating 8 - Good. 204 out of 611 reviews
Rating 6 - Okay. 52 out of 611 reviews
Rating 4 - Poor. 13 out of 611 reviews
Rating 2 - Terrible. 9 out of 611 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Hotel is right next to the train station and a 15 minute stroll to centre.
Stayed 2 nights in Jul 2025

8/10 Good

Francesco Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and recently upgraded. Room spacious, large good bed and huge bathroom with great shower. Hotel is opposite train station therefore somewhat dirty area with undesirables hanging around and dealing across the road from hotel. Restaurant hotel is a must try but breakfast average.
Stayed 2 nights in Aug 2025

8/10 Good

Karim

Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness

Novotel

Overall very good. Great location near the station and a 10 min walk into town. The room was nice albeit slightly cramped in size. The corridors could do with an update; I am comparing to the Novotel in Lyon which was fantastic. The thing they need to improve is the check-in with only one person to cope with a long queue of people.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. What you would expect for a nice 4 star hotel, but too close to the train station, which is not a nice neighborhood, and 20 minute walk away from the historic center.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parma with a pool

When we arrived for check-in the guest in front of us was having terrible trouble trying to settle his bill, as the employee on the desk could not add up his parking and tax charges for his stay. she clicked on a calculator for 20 minutes, before she agreed with what he had been telling her all along even though she wanted to charge him more than what was owed. when we got to her after his account was settled which was around 25 minutes she didn’t even apologise for the delay or welcome us to the hotel or even say hello, she just said, “name on reservation?” Honestly not the welcome we expected, but thankfully did not reflect the rest of our stay as it was excellent and would happily stay in the hotel again. Roof top pool was also a nice escape from exploring Parma and refreshing when the temperatures were so high.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
7
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor amenities

I stay frequently here and was disappointed that the past two trips this month the conditioner has not worked. This trip I asked reception 3 times to top it up as the pump didn’t work and called from my room - it was never sorted - very frustrating
Stayed 4 nights in Jul 2025

8/10 Good

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Jun 2025

10/10 Excellent

Alan Emmanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

4/10 Poor

jay

Travelled with family
Liked: Cleanliness
Disappointing stay. Air conditioning did not work (even after we had been told that it was corrected) and so I barely slept. Breakfast was very busy….long queues for coffee machine (I waited almost 10 mins) which was difficult for us as he had to leave for a flight.
Stayed 1 night in May 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location near station and 10mins walk from town centre
Stayed 1 night in May 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, beautiful hotel. Generally a good hotel. They advertised a pool but it was closed. They advertised air conditioning but it was turned off. Executive rooms are not business friendly, not desk.
Stayed 7 nights in Apr 2025

8/10 Good

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay here, it was especially helpful because I was taking the train so getting to the station was a 2 minute walk! The only downside was the walls/doors were very thin and I was able to hear everyone in the hallways and the rooms next to me so it wasn’t the best night of sleep. But very friendly staff and the room was clean!
Stayed 1 night in Apr 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second night at hotel We were on floor 1 and near to elevator At 5:00-5:30 am a bunch of people must have been checking out and they were so loud. Not to mention at midnight a bunch coming in Rooms should be better sound protected First night not too many noise problems Otherwise everyone was very nice
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
room was like a sauna , breakfast was just ok , car parking took 20 mins to get the barrier opened to leave car park
Stayed 2 nights in Apr 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable sleep

This was a nice, new modern hotel and we enjoyed many aspects. But the rooms were hot. We asked about AC and were told it was not the season and that we should open the windows for fresh air. Except the hotel is next to the train station and there was a lot of street noise. It led to a very uncomfortable night of sleep.
Stayed 2 nights in Apr 2025

6/10 Okay

Charbel

Stayed 5 nights in Mar 2025

8/10 Good

Karim

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and quite room
Stayed 5 nights in Mar 2025

6/10 Okay

Ashton

Business traveller
Disliked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy in this hotel and was well looked after. It’s very clean and modern with good breakfasts. It’s a few minutes walk from the railway station and 5-10 minutes walk to the centre of town with endless choices for food and drink. I will happily stay in this hotel again.
Stayed 7 nights in Feb 2025

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to old town and many restaurants. Great breakfast. Easy parking. Staff speak English and very helpful
Stayed 2 nights in Feb 2025