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Harbour Heights Hotel

4.0 star property

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Photo gallery for Harbour Heights Hotel

Deluxe Room, 1 King Bed
Double Room, Balcony, Harbour View
Interior
Lunch, dinner served; Italian cuisine, al fresco dining
Lobby lounge

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
73 Haven Road, Sandbanks, Poole, England, BH13 7LW
  • Bournemouth Beach
    ‪6 min drive‬
  • Bournemouth International Centre
    ‪7 min drive‬
  • Bournemouth Pier
    ‪7 min drive‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪18 min drive‬

Room options

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Harbour View

Double Room, Harbour View

Double Room, Harbour View

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About this property

Harbour Heights Hotel

Hotel with free breakfast, a short walk to Sandbanks Beach
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, coffee/tea in a common area, and conference space.
Harbour Heights Hotel offers 38 air-conditioned accommodations with coffee/tea makers and designer toiletries. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Harbour Heights Hotel. During your stay, you're just a quick walk from Sandbanks Beach. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Amalfi View Restaurant, a bistro that serves Italian cuisine
  • Self parking available for a fee
  • Amenities include meeting rooms, a conference center, and a car charging station
  • Just a 1-minute drive from Sandbanks Beach and 8 minutes from Poole Harbour
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Harbour Heights Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poole hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Amalfi View Restaurant - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Languages

English, French, German, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amalfi View Restaurant

Things to do

  • Piano

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 2 and January 23.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.00 per night.
  • Cribs (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per night
  • Late check-out fee: GBP 25
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Harbour Heights Hotel Hotel
Harbour Heights Hotel
Harbour Heights Hotel Poole
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Harbour Heights Hotel Poole
Harbour Heights Hotel Hotel Poole

Harbour Heights Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 458 reviews
Rating 8 - Good. 171 out of 458 reviews
Rating 6 - Okay. 53 out of 458 reviews
Rating 4 - Poor. 19 out of 458 reviews
Rating 2 - Terrible. 3 out of 458 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Limited menu exspensive and food wasn’t very good at all, steak tough as boots chips under cooked
Stayed 1 night in Apr 2025

10/10 Excellent

Montana

Travelled with partner
Liked: Amenities
Everything was cared for and the staff very friendly and welcoming.
Stayed 1 night in Apr 2025

8/10 Good

Angelina

Business traveller
Liked: Cleanliness, staff & service, room comfort

Dated room but good breakfast

Room itself was a bit dated but breakfast was really nice and made to order with a view of Poole harbour. Location is 9 minutes walk from the beach but you can’t really see it unless you’re in the dining room or specific rooms I believe
Stayed 1 night in Mar 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
The view of the bay and the sunset was amazing.
Stayed 1 night in Mar 2025

8/10 Good

Rhiannon

Stayed 1 night in Mar 2025

6/10 Okay

William

Stayed 1 night in Mar 2025

10/10 Excellent

HELEN

Travelled with partner
Liked: Cleanliness
The view from the balcony
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice hotel. Great location. Building is old so felt a little cold in some areas. But all understandable. Whirlpool bath was a nice surprise. Will visit again.
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto, Enfield

Stayed 1 night in Feb 2025

10/10 Excellent

Wallace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and lovely staff
Stayed 2 nights in Jan 2025

8/10 Good

Alan

Travelled with family, Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very high price for a view

The hotel is nice; rooms good and comfortable albeit not overly large but have silly niggles: the small old TV is fixed to the wall and cannot be viewed from the bed; no USB connectivity; very creaky floors. The negatives are in the dining area and experience: very cold, too open - we suffered a loud party and despite moving as far as possible from them we still couldn’t converse without almost shouting, very disappointing menu - supposedly Italian but essentially pizza or pasta but very little else that you’d expect from a high end restaurant and overpriced. The experience at breakfast was ultimately no better: still far too cold in the dining area and although a good selection of breakfast items, the poached eggs for my Eggs Benedict weren’t cooked - l ended up with a plateful of watery mush ! I wouldn’t stay there again.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not wow

Good location in Canford Cliffs. Nice terrace and bar. Room nice but a tiny bit old fashioned, as was the hotel. Breakfast pleasant. Really not much to fault but not wow either. Would probably stay again so no complaints.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful 3 nights, in a comfortable room, with excellent food and a stunning view of the harbour from the dining terrace and our bedroom. A very friendly welcome from reception staff, including a courtesy call the day before. Most of the dining staff, were helpful and efficient. We would definitely return again. We had a lovely time in beautiful Sandbanks and the hotel was in a great location for a walk to the beach.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel, staff friendly, food great, only slight moan is the room decor was a little tired but overall really lovely hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Liz

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

It’s glitters but it ain’t gold!

This hotel seems to be more focused on the food and drink side of the business for their profit and don’t care about much else. They really overcharge for everything. Two drinks £30! No table service outside. Such a shame as that’s where most people go. Missing a trick there and just making people sad they have to go get their own stuff. The room was small, stuffy, outdated and extremely(!!) tired. Could do with investing in refurbishing the rooms then they could justify the high prices. Disappointed and won’t be returning.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful view from dining room and deck. Staff friendly and welcoming, and exceptionally helpful. Hotel is slightly tired but clean. Sheets and towels snowy white. Squeaky and uneven floor in our room needs attention and must have been irritating to room below. Breakfast was tasty but not four star, although granola bars were delicious. Dinner selection was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff dining excellent room very clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views. Staff were friendly and helpful. Good dining options with excellent Chinese restaurant. Great access to beach and harbor. Would definitely go again.
Stayed 3 nights in Jun 2024

8/10 Good

Bradley

Stayed 2 nights in May 2024