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Harbour Heights Hotel

4.0 star property

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Photo gallery for Harbour Heights Hotel

Interior
Lunch, dinner served; international cuisine, al fresco dining
Double Room, Balcony, Harbour View
Double Room, Balcony, Harbour View
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
73 Haven Road, Sandbanks, Poole, England, BH13 7LW
  • Place, Canford Cliffs Beach
    ‪5 min walk‬
  • Place, Sandbanks Beach
    ‪6 min walk‬
  • Place, Compton Acres
    ‪13 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

9.0 out of 10
Wonderful
(2 reviews)
  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Harbour View

Double Room, Harbour View

Double Room, Harbour View

9.6 out of 10
Exceptional
(12 reviews)
  • Harbour view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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About this property

Harbour Heights Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, coffee/tea in a common area, and conference space.
Harbour Heights Hotel offers 38 air-conditioned accommodations with coffee/tea makers and designer toiletries. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Harbour Heights Hotel. During your stay, you're just a quick walk from Canford Cliffs Beach. Free breakfast, free WiFi in public areas, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The View, a bistro that serves international cuisine
  • Self parking available for a fee
  • Amenities include meeting rooms, a conference center, and a car charging station
  • 8 minutes by car from Bournemouth International Centre and 9 minutes from Poole Harbour
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Harbour Heights Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poole hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
The View - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The View

Things to do

  • Piano

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 2 and January 23.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.00 per night.
  • Cribs (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Harbour Heights Hotel Hotel
Harbour Heights Hotel
Harbour Heights Hotel Poole
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Harbour Heights Hotel Poole
Harbour Heights Hotel Hotel Poole

Harbour Heights Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 492 reviews
Rating 8 - Good. 181 out of 492 reviews
Rating 6 - Okay. 56 out of 492 reviews
Rating 4 - Poor. 20 out of 492 reviews
Rating 2 - Terrible. 3 out of 492 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was spotless and the Staff very friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Excellent enjoyable especially with our small dog.
Stayed 2 nights in Dec 2025

8/10 Good

Mandy

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Liked: Amenities
Fantastic room. Beautiful view. Exceptionally clean room. Delicious Nespresso coffee maker (sadly not enough pods, but reception kindly responded). Excellent bathroom. Super cosy bed, wished we had same at home!! Lovely member of staff, Thelma (think thats her name?) So welcoming, friendly and delightful! Our very 1st visit to HH, won't be the last!! Thank you for a magical stay!
Stayed 1 night in Nov 2025

8/10 Good

simon

Liked: Cleanliness, staff & service, room comfort
Nice location, room spacious but a little dated. Service ok but sometimes a little inconsistent. At breakfast they wanted to squeeze us in next a large group at the back of the restaurant rather than the obvious tables with the view of which there were several. Always offer your customer the worst experience, we declined and were reluctantly given the better table.
Stayed 1 night in Sep 2025

8/10 Good

Deborah, Clanfield

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist upon arrival was lovely and our room was amazing, staff had even kindly created towel swans and scattered red rose petals on the bed for us as we recently got engaged. We loved the view and enjoyed a cream tea before going out in the evening.
Part of our room - with an extra touch as we had recently got engaged (taken on a phone)
A card from staff and a few chocolates (taken on a phone)
the ensuite bathroom ( taken on a phone)
The view across Poole Harbour just before sunset with Brownsea Island & Corfe Castle just visible (taken on a phone)
Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff at this beautiful hotel. Amazing views. Excellent breakfast too.
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Really nice stay. Room very comfortable, great view, lovely bathroom with spa bath, healthy breakfast. We weren't impressed by the dinner menu on offer so went elsewhere. The hotel has fab views but I found it to be a bit drafty in the restaurant and lounge areas
Stayed 1 night in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nc
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly atmosphere, the staff were very cheerful and helpful. Room spacious and view heavenly
Stayed 3 nights in Oct 2025

10/10 Excellent

james

Lovely

Very nice stay looked after very well by every one
Stayed 3 nights in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is just sublime. The room was delightful. The service was mixed. We did think at one point we were wearing a cloak of invisibility. And we felt like replying when someone asked,”Any allergies,” “Yes, slow service.” The food was excellent and we heard one gentleman say he had eaten scrambled eggs all over the world but the ones at The Harbour Heights were the finest.
Stayed 3 nights in Sep 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room (304), which was clean and comfortable. Excellent breakfast in the morning.
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Liked: Staff & service
Friendly staff. Good breakfast. Limited dining with no snacks available, i.e. a sandwich. Glass tables and glass light shades in bar area dusty/dirty. Room dated but of
Stayed 4 nights in Aug 2025

6/10 Okay

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Wyndham

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I can only imagine what this place used to be. The views are breathtaking but the hotel has certainly seen better days. Very tired and dirty! Food was appalling so give that a miss. We sent both dishes, from the very dire menu, back as it was not edible. The rooms was dated, tired and dirty. The restaurant and veranda look over to the most amazing views but was somewhat dampened down by the dirty windows. Manager seemed to not enjoy being there, which I feel was adding to the problem. I can imagine him not motivating staff or leading. His own trousers were filthy! Such a shame as this could be such a gem!
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca, Road Town

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great stay The room had a great bathroom and lovely bed. The views of Poole harbour and Brownsea Island was amazing. Gorgeous breakfast and super friendly staff.
Stayed 1 night in Aug 2025