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Jam Porto

4.0 star property
VIP Access

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Photo gallery for Jam Porto

Exterior
Exterior
Studio, Garden View
Exterior
Sun deck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
R. de Frei Heitor Pinto 67, Porto, Porto, 4300-252
  • Place, Gardens of Nova Sintra
    ‪3 min walk‬
  • Place, Bolhao Market
    ‪2 min drive‬
  • Place, Porto Historic Center
    ‪2 min drive‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

Double Room

Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, Terrace

Apartment, Terrace | Living area

Apartment, Terrace

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Garden View

Studio, Garden View | Terrace/patio

Studio, Garden View

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Garden view

View all photos for Studio, Balcony

Studio, Balcony | Terrace/patio

Studio, Balcony

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio | Living area

Superior Studio

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Jam Porto

Hotel connected to a shopping center in Porto with an outdoor pool
This hotel features an outdoor pool, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk.
Jam Porto offers 62 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Jam Porto. During your stay, you'll be connected to a shopping center, and just a quick walk from Gardens of Nova Sintra. Enjoy features like free WiFi in public areas, plus an outdoor pool and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Ribeira Square and a few minutes from Porto Historic Center
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Jam Porto. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Porto hotel.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during April, March, February, January, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9878
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mouco
Outsite Porto Mouco Hotel

Jam Porto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 142 out of 211 reviews
Rating 8 - Good. 48 out of 211 reviews
Rating 6 - Okay. 12 out of 211 reviews
Rating 4 - Poor. 5 out of 211 reviews
Rating 2 - Terrible. 4 out of 211 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

James D

Liked: Cleanliness, staff & service, amenities
Comfortable stay. Convenient location for train travel. Courteous and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and facilities and beautiful room
Stayed 4 nights in Sep 2025

6/10 Okay

William, Comox

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a difficult review to write because we didn't do enough research in depth, so must assume some responsibility for our displeasure. The hotel is optimized for young hipsters or backpackers, not sixty-something folks with even minor mobility issues nor, presumably, young families. Concrete floors, no comfortable seating, comfortable beds that are unfortunately too low for ease of acces or egress, limited storage space for suitcases, trip hazards throught the room and less than complete kichenette appliances. Excellent air conditioning and a very good pool were appreciated. So, if you are young, fit, mobile and travelling light, stay here for a cool experience.
Stayed 7 nights in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very quiet room. Air conditioning did work. Lots of fur highlights and large windows finishing of the units were really good. Front end staff were great. And very helpful. We enjoyed our stay and would recommend it to anybody visiting this country.
Stayed 1 night in Oct 2025

10/10 Excellent

C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place found by our daughter we probably would never booked ourselves. But great high tech clean rooms we struggled a little with the technology but good and clean.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect apart from a noisy fridge, which we had to turn off at night, and the bed being a mattress on a platform. The latter was very awkward to get in and out of. Area around the hotel is very run down but transport links are excellent and close by.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 2 things we didn't like. The bed was a mattress on a platform which was difficult to get in and out of. The fridge was very loud and disturbed our sleep.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly. Such a beautiful, fun place to stay. The decor and pool and cafe area were all great! Bed was big and comfy. Saw a celebrity there so you know you're at a nice place.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Very good place to stay
Stayed 1 night in Aug 2025

6/10 Okay

Alessandro

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid foreign nomads

Great location. Ironically the other negative I have was an interaction with another member in the shared laundry. Scolded foe transferring their laundry to the dryer from the washer after 20 min of waiting for that person to return to transfer themselves. Though the setting I placed at no heat and delicate tumble, the american woman scolded me with, "You NEVER move a woman's laundry to the dryer." Other than that, peaceful, pool is cold when the air is hot, great services(cafe, podcast booths, event space, meeting rooms, workspaces, etc). €120/night is not the Old Porto, neither is Porto. If connection is of your interest, this is a great space and located near Campanha station(Bus,Metro,Train). Kitchenette and refrigerator were just enough for two people.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mette Gorell

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 5 nights in Jul 2025

10/10 Excellent

Luki

Stayed 7 nights in Jun 2025

10/10 Excellent

MELISSA ANNE

Stayed 2 nights in Jun 2025

8/10 Good

Kira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed Outside Porto Mouco. The hotel itself is beautiful and spacious with great amenities. I would recommend staying there with the caveat that the hotel is about a 30 minute walk from a lot of the sites and restaurants. The area around the hotel isn't bad and during the day time I didn't feel unsafe there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Liliya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is my second time staying at this property while working remote. It is a great coworking property. All the staff are very nice. The coworking space is great. I will definitely stay here again when back in Porto.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come again
Stayed 5 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great space- to look at

Honestly, the stay was about location. Which was great. And the staff were very friendly and helpful. But. The property itself was a bit of a shambles. I was there for 2 nights. Firstly, the rooms should come with a map for the light switches. And the timber panels that open should be labeled, so i don't spend my first hour in the room tapping walls to see if a door opens. There should not be furniture blocking the panels that do open. And the rooms should not lose power overnight, forcing the guest to shower and prepare for an important meetiny the next morning in pitch black, and resulting in them being relocated to a second room. The second room did not lose power. But it lost a lot of other things. Including the coffee maker which simply did not work, and the bathroom faucet which was so loose it might have fallen off completely. It's a grand space and has a whole lot of potential. But the maintenance and upkeep were almost non-existent.
Stayed 2 nights in May 2025

8/10 Good

Darryl P

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 1 night in May 2025