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4.4 out of 5

"Nice hotel, but definately not a 4 star. Room very basic, but comfortable. Only 2 sockets in the room, which was nowhere near enough, when trying to ... " More

By a verified traveller on Sun 30 Sep 2018

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Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max
€91* Per night/room 11 Jun - 12 Jun

Executive Room, 1 Double Bed with Sofa bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Double Bed with Sofa bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Porto Gaia. During your stay, you'll be within walking distance of Arrabida Shopping. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • Just a 4-minute drive from Casa da Musica and a few minutes from Livraria Lello
  • Pets welcome for a fee

Novotel Porto Gaia ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Porto Gaia

Everyone (7) Couples (9) Family (3)
3 out of 5
Nice hotel, but definately not a 4 star. Room very basic, but comfortable. Only 2 sockets in the room, which was nowhere near enough, when trying to charge phones, batteries and laptops. Room was well soundproofed, didn't hear much, not even the planes flying over the hotel. Nice, comfy bed, but room and bathroom needs to be updated.

Posted by , from UK on 30 Sep 2018

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5 out of 5

Posted by on 14 Apr 2024

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Comment from Hotel Management

3 May 2024 by GAGEIRO

Dear Helder,We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pedro GageiroGeneral Manager

5 out of 5
Lits confortables personnel aimable

Posted by on 18 Sep 2023

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Comment from Hotel Management

28 Sep 2023 by Gageiro

Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.Pedro GageiroDirecteur

4 out of 5
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Posted by on 20 Nov 2022

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5 out of 5
Sehr gut gelegen schöne aussicht auf porto das Meer und den Douro fluß

Posted by on 8 Nov 2022

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Comment from Hotel Management

21 Nov 2022 by Gageiro

Sehr geehrter Herr Bruno,wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Porto Gaia.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüßenPedro GageiroGeneral Manager

5 out of 5
Hôtel bien situé et au calme literie très bonne

Posted by on 20 Sep 2022

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Comment from Hotel Management

29 Sep 2022 by Gageiro

Madame/Monsieur Prisca,Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Porto Gaia.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments lesmeilleursPedro GageiroDirecteur

5 out of 5
Mit Kindern ideal, toller kleiner Pool. Wir waren jeweils einen halbtag am Pool und dann im Zentrum, was ca. 10-15 Autominuten entfernt war. Das Frühstück war super und auch als wir Abends einmal nicht auswärts essen gehen wollten wurden wir kulinarisch im Hotel überrascht, super gegessen.

Posted by on 29 Jul 2022

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Comment from Hotel Management

3 Aug 2022 by Gageiro

Sehr geehrter Herr Fabio Di, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Porto Gaia. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Pedro Gageiro Manager

5 out of 5
Saubere Moderne Hotel Mit Swimmingpool , Scher gute Einrichtungen, Parkplätze, Restaurant, Mega gute Früstuk, Nette Personal.

Posted by , from Zürich on 5 Aug 2020

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5 out of 5
Liebes hilfsbereites Personal. Sehr gutes und reichhaltiges Frühstück ohne Schlacht am Büffet.

Posted by on 1 Aug 2019

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3 out of 5
Points positifs : L’accueil à l’arrivée, le petit déjeuner excepté le chocolat chaud, la vue sur la mer et le jardin Points négatifs : chambre vieillotte, baignoire usée et trop haute, serviettes et linge de lit en fin de vie, présence de chiens dans l’hôtel, nombre de places dans le parking

Posted by , from Rouen on 27 Jun 2019

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Property Features

As a guest of Novotel Porto Gaia, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Novotel Porto Gaia. Free self parking is available. This 4-star Vila Nova de Gaia hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Coimbroes Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Novotel Porto Gaia offers 93 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 40-cm LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Novotel Porto Gaia has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Motor boating nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property registry number - 303
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Gaia
  • Novotel Gaia Porto
  • Novotel Porto
  • Novotel Porto Gaia
  • Novotel Porto Hotel
  • Novotel Porto Hotel Gaia
  • Porto Gaia Novotel
  • Porto Novotel
  • Novotel Porto Gaia Hotel Vila Nova De Gaia
  • Novotel Porto Gaia Hotel
  • Novotel Porto Gaia Vila Nova De Gaia
  • Novotel Porto Gaia Hotel
  • Novotel Porto Gaia Vila Nova de Gaia
  • Novotel Porto Gaia Hotel Vila Nova de Gaia

You should know

  • The seasonal pool will open in March and close in September.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.