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Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

5.0 star property
VIP Access

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Photo gallery for Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Lobby sitting area
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
Free daily buffet breakfast
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Estrada Nacional 108, Porto, 4300-316
  • Place, Porto Historic Center
    ‪3 min drive‬
  • Place, Porto Cathedral
    ‪3 min drive‬
  • Place, Ribeira Square
    ‪4 min drive‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

9.8 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Executive)

Superior Room (Executive)

Superior Room (Executive)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Grand View)

Deluxe Room (Grand View) | View from room

Deluxe Room (Grand View)

7.0 out of 10
Good
(4 reviews)
  • 43 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Grand View Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Grand View Room

  • Sleeps 3

View all photos for Classic Room (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Classic Room (Extra Bed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Extra Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 3

View all photos for Executive Superior Room

Minibar, in-room safe, desk, blackout curtains

Executive Superior Room

  • Sleeps 3

View all photos for Deluxe Grand View King Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Deluxe Grand View King Room Non Smoking

  • Sleeps 1

View all photos for Classic Room

Minibar, in-room safe, desk, blackout curtains

Classic Room

  • Sleeps 3

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

  • Sleeps 3

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 4

View all photos for Classic Twin Room-Non-Smoking

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room-Non-Smoking

  • Sleeps 1

Standard Twin Room-Non-Smoking

  • Sleeps 2

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About this property

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Riverfront pousada with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free pousada has an indoor pool and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a restaurant, a bar/lounge, and a sauna are onsite.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers 87 accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Porto pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World. During your stay, you're just a quick walk from Duoro River. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute drive from Porto Historic Center and a few minutes from Ribeira Square
  • Free local-area and shopping center shuttle service
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this pousada measures 5780 square feet (537 square meters) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World. An area shuttle within 3.5 kilometers and a shopping center shuttle are free. Self parking is free.

This 5-star Porto pousada is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3.5 kilometres
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,780 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 932
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the pousada before arrival using the contact information on the booking confirmation.

Property is also known as

Palacio Freixo
Pousada Palacio Freixo
Pousada Palacio Freixo Hotel
Pousada Palacio Freixo Hotel Porto
Pousada Porto Palacio Freixo
Pestana Palácio Freixo Pousada National Monument Hotel Porto
Pestana Palácio Freixo Pousada National Monument Porto

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 626 out of 823 reviews
Rating 8 - Good. 148 out of 823 reviews
Rating 6 - Okay. 32 out of 823 reviews
Rating 4 - Poor. 8 out of 823 reviews
Rating 2 - Terrible. 9 out of 823 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nadim Hussein, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

6/10 Okay

Niranjan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn't feel welcome at the hotel. Hospitality can be improved
Stayed 2 nights in Jul 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is gorgeous and there were numerous staff members who were super helpful and engaging. However, the front desk staff that checked us in was very moody and gave direct one word answers to questions. The free bottle of wine was a 5Euro bottle which in all honesty was pretty terrible. The breakfast is extremely average and only it took a while to get any coffee/egg orders in
Stayed 1 night in Jul 2025

10/10 Excellent

Nicoletta, Bridgewater

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property grounds are gorgeous and the included breakfast feels extravagant. Outside the property, there doesn't seem to be much close by but an easy 2 mile walk along the river or quick Uber ridehas you in Porto proper.
Stayed 3 nights in Jul 2025

8/10 Good

Tanil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay auspicious Start

Stay was very nice, service was great once checked in and property is lovely. The only issue was at check in. Somehow even though there were 3 people at reception they had to call someone to check us in and we had to wait for that person for more than 20 minutes. We arrived well after the normal check in time, during the day.
Stayed 1 night in Jul 2025

10/10 Excellent

Niranjan

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
We had an awesome family vacation in a beautiful setting. Ambiance and the hospitality was outstanding. Breakfast was superb. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful property with outstanding service. It is the mist beautiful hotel I stayed in so far, a real palace!
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property lovely amenities. Must take uber to city but it's quiet and on the Duomo. Picture perfect and spa was great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Porto.
Stayed 1 night in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, room comfort
Great service. Nice grounds.
Stayed 2 nights in May 2025

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, amenities
Convenient if staying for wedding, outdated rooms, slow restaurant service.
Stayed 2 nights in May 2025

10/10 Excellent

Judite

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Everything was perfect!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Lilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful histrionic building.
Stayed 1 night in May 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Porto

Amazing views. Rooms were clean and comfortable. Staff was very friendly and knowledgeable. They helped us design a perfect day of sightseeing in Porto
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful waterfront historical building, very friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff! Beautiful unique unmatched property….wish we stayed longer had we known this would be a gem!
Stayed 1 night in May 2025

6/10 Okay

Jocelyn

Liked: Cleanliness, property conditions & facilities
The property is beautiful. However, the shower tub is a bit dangerous, as it is too high to get in and out.
Stayed 4 nights in May 2025

10/10 Excellent

Lilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner dining main menu needs a few more different items
Stayed 1 night in May 2025

10/10 Excellent

Emy, Old Bridge

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff !!!!
Stayed 4 nights in May 2025

10/10 Excellent

Maitee N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Julie, Sidmouth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & a wonderful taste of luxury for us. The only issue was the location, which I hadn't researched properly before booking. The hotel offer a free service into the city late morning with a pick up early eve, otherwise it's taxi's. Be sure to download and use the uber app. it works well and makes taxi's much more affordable. The drivers and service we had were all v good.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robin, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, staff & spa. If you need to be pampered this is the place for you
Stayed 2 nights in Apr 2025