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Pestana Vintage Porto Hotel & World Heritage Site

5.0 star property
VIP Access

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Photo gallery for Pestana Vintage Porto Hotel & World Heritage Site

Front of property – evening/night
Double or Twin Room, Plaza View | View from room
Exterior
Lobby sitting area
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Praca da Ribeira, 1, Porto, 4050-513
  • Ribeira Square
    ‪1 min walk‬
  • Porto Historic Center
    ‪4 min walk‬
  • Porto Cathedral
    ‪8 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Grand View

Suite Grand View | View from room

Suite Grand View

  • 43 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Vintage Front View

Double or Twin Room, Vintage Front View

Double or Twin Room, Vintage Front View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Balcony, River View (Vintage)

Double or Twin Room, Balcony, River View (Vintage) | View from room

Double or Twin Room, Balcony, River View (Vintage)

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Plaza View

Double or Twin Room, Plaza View

Double or Twin Room, Plaza View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Balcony, River View (Vintage Grand)

Double or Twin Room, Balcony, River View (Vintage Grand)

Double or Twin Room, Balcony, River View (Vintage Grand)

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, River View (Vintage)

Double or Twin Room, River View (Vintage)

Double or Twin Room, River View (Vintage)

  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room (Vintage Grand View)

Double or Twin Room (Vintage Grand View) | View from room

Double or Twin Room (Vintage Grand View)

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Extra Bed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Pestana Vintage Porto Hotel & World Heritage Site

Riverwalk hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Pestana Vintage Porto Hotel & World Heritage Site offers 109 accommodations with minibars and espresso makers. LED televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pestana Vintage Porto Hotel & World Heritage Site. During your stay, you're just a quick walk from Porto Historic Center. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Steps from Ribeira Square and 4 minutes by foot from Porto Historic Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Pestana Vintage Porto Hotel & World Heritage Site.

This 5-star Porto hotel is smoke free.

Pestana Vintage Porto Hotel & World Heritage Site has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 3861

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pestana Hotel & World Heritage Site
Pestana Porto Hotel & World Heritage Site
Pestana Porto World Heritage Site
Pestana World Heritage Site
Pestana Vintage Porto Hotel World Heritage Site
Pestana Vintage Hotel World Heritage Site
Pestana Vintage Porto World Heritage Site
Pestana Vintage World Heritage Site

Pestana Vintage Porto Hotel & World Heritage Site Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1001 reviews
Rating 8 - Good. 173 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a nice quiet room. The staff were great and very friendly. Good location for all the sites
Stayed 3 nights in Feb 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel below par food

Had a room Douro river, room is clean and housekeeping perfect 5/5. Breakfast was great Isabel is amazing always with a smile. The things that need improvement, asked for quite room high floor was give 2nd floor out of 5 and on top of a restaurant with loud music. Had room service a hamburger and it was horrible. The hotel could let guest with a car in to load and unload and not let us deal with the stress of the non parking on the busy street
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, I really enjoyed my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa, Sonoita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 7 years ago and loved it. We are so happy to say we still feel the same way. Our room was absolutely gorgeous. The view was amazing. It made us not want to leave our room. The morning buffet breakfast is incredible. So many choices, all fresh. We were lucky enough to meet the manager of this beautiful hotel Francisca. She is doing a fantastic job. We will be back again. Thank you Pestana Vintage Porto! We will recommend you to all our friends.
Stayed 3 nights in Jan 2025

2/10 Terrible

Barbara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay in Pestana Vintage was not what we expected. The rooms were not well cleaned and a persistent sewer odor was present throughout the hotel. The location on the Douro River, while that seems wonderful, was on an extremely noisy square with loud music and revelers well into the night. And pickpockets and beggars are everywhere. We had the unfortunate experience of being robbed while in the hotel at their newly opened wine bar. My bag was literally stolen off my chair by someone who pretended to admire the river view standing close to me. I had to insist twice for the police to be called. We were offered to file an insurance claim, but we are sure they did not submit it. They continuously asked us when was our departure, as if they couldn’t wait to get rid of us, while we warned everyone in the hotel to watch their belongings carefully. The hotel offered no compensation in any form (could have comped our wine bar bill, which had additional charges we didn’t understand but didn’t want to argue on vacation). Also, there is no vehicle access to hotel. You get dropped off or picked up at the top of a very steep hill. Don’t expect any help from the pleasant staff to assist with your bags to get to the top of the hill. I will say that the staff who greeted us were very nice, but I never saw them after the second day of our 5 day stay. We were robbed on day 3. As I said, they couldn’t wait for us to leave. The Porto police were very nice but overwhelmed with many thefts.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff clean and tidy room
Stayed 4 nights in Jan 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but the large number of buskers outside competing against each other slightly impacted on the enjoyment of sitting on the terrace with a drink. Staff great. Room good size, bed comfortable and clean. Not a fan of glass walled bathroom (but there was a curtain) Good decor but older patched carpet out of place. Excellent breakfast with plenty of choice. Info on bar opening times etc incorrect so found ourselves chasing service round hotel. However, I am being picky....we enjoyed our stay and would return. Highly recommend on site restaurant
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best Porto has to offer

Like the premier location, everything else about this hotel is first-class, from the friendly and helpful staff to the sumptuous breakfast, comfortable and spacious remodeled rooms (ours had a view over the Duoro) and multiple little lounge areas. I wouldn’t stay anywhere else.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the river. The staff is wonderful. They are friendly and helpful. The food is excellent, particularly breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tania

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night... solo.

Wonderful staff and service!!! Gorgeous hotel and location... definitely pay more for the river view. Good sized rooms and bathrooms. Love all the amenities and attention to detail! Would absolutely stay here again! Obrigado.
Stayed 1 night in Jan 2025

10/10 Excellent

Albert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Breakfast was great. A lot of different food options. Bar was very nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I plan on recommending Pestano Vintage Port to some friends who are visiting Portugal soon. The entire staff is caring and excellent!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in front of Duoro River.
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel/ great staff

Excellent hotel in a terrific location. Staff was friendly and very helpful! A++
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

needs a major update

while the location was great and the river view from our room was lovely, the inside of our room was less than desirable. The condition of the carpeting was sub par, while everything else was in basic working order, it was old and tired looking. also, the shower door was one of those 1/2 doors, so it made a mess on the floor when you showered not to mention the bathroom never really warmed up. The hotel offered a free breakfast and the food was terrible. I would rather have a few basic items done well instead of 100 different unappealing offerings, even the scrambled eggs looked terrible (how can you mess up scrambled eggs). The staff in the hotel were nice and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Elizabeth

Stayed 4 nights in Dec 2024

10/10 Excellent

Elvis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

David, SANTA ANA

Stayed 4 nights in Dec 2024

10/10 Excellent

Iones

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

2/10 Terrible

Kimber

Travelled with partner
Disliked: Staff & service, amenities
You can find another hotel nearby for WAY cheaper!! This hotel is overpriced and not 5 stars, room had orange carpet. We were there in December and the room was cold when we arrived. We asked about the heat and it was not fixed, eventually my partner pressed enough buttons that the heat started working. The bar in the room was not complimentary!! We were charged ridiculous prices for the items!!
Stayed 3 nights in Dec 2024

8/10 Good

Bokkwan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heating system did not work properly. Lamps were out.
Stayed 2 nights in Dec 2024