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"The hotel was clean, room clean but very small. Room was very quiet, bed was comfortable. Shower cubicle did not close so had to mop up water each t ... " More

By a verified traveller on Fri 27 Oct 2017

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Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at EA Hotel Crystal Palace, you're just a quick walk from Wenceslas Square. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge).

  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Wenceslas Square and Czech National Museum
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee

EA Hotel Crystal Palace ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for EA Hotel Crystal Palace

Everyone (6) Couples (8) Family (1) Friends (2) Other (3)
3 out of 5

3star hotel

The hotel was clean, room clean but very small. Room was very quiet, bed was comfortable. Shower cubicle did not close so had to mop up water each time. Breakfast was included which is always positive, good quantity but not much choice. TV only worked one day out of 4, tried to fix it but to no avail. TV in bar not on but no one inbar. Efficient lift and WiFi The staff were very pleasant and helpful.

Posted by on 27 Oct 2017

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4 out of 5

Easter breaks away

The hotel was in a great location for us and we walked everywhere from the moment we got there. The hotel is fairly basic but when away for a city break it was just what you needed, a clean, comfortable room.

Posted by on 29 Mar 2016

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4 out of 5

Just 10 minute walk

Less than 10 minutes from the town centre. breakfast was good, with a good range of items. Main drawback was no tea or coffee facilities in the room. I would use this hotel again if returning to Prague.

Posted by on 24 Dec 2015

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4 out of 5

great hotel great location

This is very good hotel great location with very helpful staff

Posted by on 22 Nov 2015

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4 out of 5

Beautiful Praha holiday

We booked Crystal Palace on B&B basis for 4n/5d and our stay was just perfect. The staff was very helpful and service was excellent. Would sure stay there again.

Posted by on 7 Oct 2015

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2 out of 5

Posted by on 11 Nov 2019

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3 out of 5

Posted by on 12 Sep 2019

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4 out of 5

Posted by on 31 Aug 2019

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4 out of 5
Frühstück sehr gut, Zimmer etwas klein aber für einen Städtetrip ausreichend.

Posted by on 25 Jul 2019

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4 out of 5

Posted by on 13 Jul 2019

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About the EA Hotel Crystal Palace

Location Mala Stepanska 17, Prague, 12000

Property Features

Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A sauna, multilingual staff, and tour/ticket assistance are also featured at the business-friendly EA Hotel Crystal Palace. Parking is available for a fee. This 4-star Prague hotel is smoke free.

  • 65 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Prague (XYG-Prague Central Station) (1.5 km / 1 mi)
  • Metro station: Štěpánská Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

EA Hotel Crystal Palace offers 65 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. If you arrive at the property after hours, you'll need to check in at an alternative location: [Žitná 525/28, 120 00 Praha 2 - Nové Město]. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 7:00 AM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.

EA Hotel Crystal Palace offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after hours will need to go to the following location to check in: Žitná 525/28, 120 00 Praha 2 - Nové Město
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CZK 750.0 per night.

Pet Policy

  • Pets: CZK 350 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests must register online prior to arrival
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Guest will receive an email before arrival 48 hours
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 135 for adults and from CZK 135 for children
  • Airport shuttle fee: CZK 825 per vehicle (one way)
  • Self-parking fee: CZK 600 per day
  • Valet parking fee: CZK 600.00 per day
  • Pet fee: CZK 350 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CZK 500 (subject to availability)
  • Rollaway bed fee: CZK 750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EA Crystal Palace
  • EA Crystal Palace Prague
  • EA Hotel Crystal Palace
  • EA Hotel Crystal Palace Prague
  • EA Hotel Crystal Palace Hotel
  • EA Hotel Crystal Palace Prague
  • EA Hotel Crystal Palace Hotel Prague

You should know

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.