Sensira Resort & Spa Riviera Maya – All Inclusive

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Dates

August 2025

September 2025

4 outdoor pools, free pool cabanas, pool loungers

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
On private beach
Hot tub

Explore the area

KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

Petempich Bay
‪7 min drive‬
Puerto Morelos Beach
‪14 min drive‬
Puerto Morelos Town Square
‪17 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪27 min drive‬

Room options

Ruby Suite

Exceptional

58 sq m
Ocean view
Sleeps 2
1 King Bed

Sapphire, 2 Bedrooms

Wonderful

75 sq m
2 bedrooms
Partial ocean view
Sleeps 7
1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

Agatha King

Excellent

43 sq m
Ocean view
Sleeps 3
1 King Bed

Agatha Queen

Excellent

43 sq m
Ocean view
Sleeps 4
2 Queen Beds

Amber 2 Queen beds

Exceptional

Ocean view
Sleeps 3
2 Queen Beds

Amber Room

Exceptional

43 sq m
Ocean view
Sleeps 2
1 King Bed

Sapphire Room

Very good

50 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Twin Bunk Bed

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About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury hotel on the beach, with 4 outdoor pools

Spend the day catching some rays at Sensira Resort & Spa Riviera Maya – All Inclusive's private white sand beach, relaxing by one of the hotel's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.

Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us they can't get enough of the pool at Sensira Resort & Spa Riviera Maya – All Inclusive. During your stay, you're just a quick walk from Petempich Bay. Enjoy features like free WiFi in public areas and free self parking, plus 4 outdoor pools.

Free WiFi
Free self parking
Enjoy a bite to eat at La Pergola, a buffet restaurant that serves international cuisine
Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
Indulge with hot stone massages, aromatherapy, or body treatments at Inspiration Spa
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes a private beach, an outdoor tennis court, and a 24-hour gym
Guests really like the accommodations for the spaciousness and cleanliness
Steps from Petempich Bay and Arrecife de Puerto Morelos National Park

Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Galerie Des Sens
La Finca de Ana
La Pergola
La Tentazione
Rodeo Grill

Things to do

24-hour gym
4 outdoor pools
Air hockey
Arcade/game room
Billiards/pool table
Children's pool
Concerts/live shows
Foosball table
Free children's club
Free water park
Full-service spa
Games
Hot tub
Mini golf
Nightclub
Outdoor tennis court
Playground
Rock climbing
Shopping
Table tennis
TV in common areas
Waterslide
Yoga classes
Ziplining

Family friendly

4 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Mini golf
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
3 meeting rooms
Computer station
Conference centre (6,771 square foot of space)

Outdoors

Free pool cabanas
On a private beach
Pool loungers

Full-service spa

9 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Ballroom
Banquet hall
Built in 2020
Fireplace in lobby
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch flat-screen TV with cable channels
IPod dock

Food and drink

Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Electrical adapters
Free local calls
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 3.60 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa

Sensira Resort Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive Hotel

Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Venkata Sivanarayana

Travelled with family and small children

8 May 2025

Beuriful and spacious resort! Very family friendly.

Stayed 5 nights in Apr 2025

6/10 Okay

Steffani

7 May 2025

We just returned from a long weekend at Sensira Resort & Spa. As a previous professional shopper/ reviewer, I wanted to share our thorough in depth review. Continue to read for our review as Americans visiting Sensira. Pros: - Food is generally good. We found the buffet the best, whether for breakfast or lunch in which there were always lots of options and several custom stations such as omelets, enchiladas, grilled seafood and more. - The Mexican restaurant was good although a somewhat limited menu compared to what we expected from a Mexican resort. The only traditional Mexican fare on the menu were tacos as an appetizer and an enchilada as a main course. Everything else was different type of gourmet creations seemingly catered more towards standard non-cultural foods. No reservations required for the Mexican restaurant. - The Italian restaurant was enjoyable with a self serve appetizer bar containing items such as bruschetta, a few different pastas and a seafood dish. Although the Italian restaurant did have traditional options it appears the chef may not be as well tuned into the cuisine as the chicken parmigiana had hardly no sauce on the pasta and the chicken was simply breaded with some Parmesan cheese on top. Same with the shrimp parmigiana, simple breaded shrimp with Parmesan cheese sprinkled on top, on a bed of couscous. Unfortunately lacking flavor. The highlight of our Italian dinner was the tiramisu dessert. While we found many of the desserts to be pre-

Stayed 3 nights in May 2025

10/10 Excellent

Nick

Travelled with family and small children

6 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Want to highly recommend Sensira if ypu are traveling with a family. The resort is small enough that we trusted our kids going place to place alone. The staff was absolutely amazing, they would check in on our kids for us at random and give us updates. Really made it a break for the parents too. The restaurants all did a great job at accomidating our family. We will definitely return to this spot.

Stayed 3 nights in Apr 2025

10/10 Excellent

Colin

Travelled with family and small children

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy for families, property is well utilized with easy access from room to pools, kids clubs, restaurants. Staff were always welcoming, the only problem was trying to get a dinner reservation as it was a quick stay and nothing was available the next evening. I’d say for kids under 10-12, it’s pretty happening.

Stayed 2 nights in May 2025

8/10 Good

Kurtis

Travelled with family, Travelled with family and small children, Travelled with group

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The resort was great. It wasn’t too busy when we went. Roughly 20% only. We had an amazing time. The zip line is great for kids and even some adults tried it. The trampoline park area was awesome for our kids age. 10/12. The buffet breakfast and lunch was fantastic each time. The Italian restaurant had a very good beef tenderloin. We went there 4 times in the 7 days because of that and the shrimp parmigiano. Our friends went to the Mexican restaurant once but we don’t eat deep fried stuff so I don’t know how it was. The steakhouse was pretty solid. Filet mignon was unbelievable. The rib eye is pretty skinny when you’re used to Alberta beef. Drinks were always perfect. My man Justo in the lobby bar was a champ. No complaints other than not enough umbrellas at the pool to get some shade when it’s hot. Highlight of the hotel is the tea house. It’s great little coffee shop with hot or iced drinks. And ice cream with a candy bar. Also a big shout out to our boy Angel. He went above and beyond from day 2 forward. Had a couple games of volleyball in the pool some dancing stuff and even helped us Canadians get the hockey game on the big screen. He was the best. I’d highly recommend seeking him out if you go. Very supportive and spoke good English. We still keep in touch. He’s a very good dude.

Stayed 7 nights in Apr 2025

10/10 Excellent

tamo, toronto

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

they are working well

Stayed 7 nights in Apr 2025

8/10 Good

Jeffrey

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Nino

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

8/10 Good

Jasmine

Travelled with partner

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was nice. It wasn’t too busy when we went so the pools were empty. The resort is kid friendly and has lots of activities for kids like a trampoline park, movie theater, zip line, mini waterpark, etc. However if you’re looking for a resort with a beach that has blue water this one is not it. The beach and ocean was filled with seaweed everyday. The restaurant choices was limited. The buffet was only open for breakfast and lunch. And for dinner it was only three restaurants to choose from. Other than that, the resort was nice with friendly staff.

Stayed 5 nights in Apr 2025

10/10 Excellent

Mathew

2 May 2025

Stayed 4 nights in Apr 2025

2/10 Terrible

Jhosye

Travelled with family and small children

30 Apr 2025

Disliked: Staff & service

I DO NOT recommend staying at this resort. I traveled with my family and chose this resort because it had some decent reviews but mainly due to how close it was to an event I attended. I have been to Cancun multiple times and I have stayed at different all inclusive resorts BUT this one is by far the WORST. The swimming pools are dirty and the water is very cloudy. Customer service at the front desk is just horrible. If you are calling from your room, be ready to wait for a long time because they almost NEVER answer when you call them. Their food is not great either. I would probably rate their restaurant a 3/10. Their food options are very limited. The buffet always serves the same meals every day and they don’t really add or switch their food options. Cancun is a beautiful place to visit and there are a lot of good resorts but this one is not one of them. I would NOT recommend staying at this resort and I will certainly not be coming to this resort ever again.

Stayed 6 nights in Apr 2025

8/10 Good

Nikenya, Henderson

30 Apr 2025

Stayed 3 nights in Apr 2025

6/10 Okay

james

Travelled with family, Travelled with group

29 Apr 2025

Liked: Cleanliness

This was our second time going for spring break with 2 other families. We went back because it was a good resort for families and had a lot of things for our kids to do. Everything was going great until our last 2 days. We found out they had a large group coming in that rented out the entire place. It became obvious that we were no longer a priority and all effort went into the staff planning for the arriving guests. There was no longer a buffet breakfast and they set up a tiny breakfast at a restaurant with very limited options. They took away the grab and go food near the kids area and instead used that area to store grab bags for the incoming guests before they arrived. Dinner became limited to 2 restaurants and they had limited choices of what “they had left.” I understand planning for a large event takes a lot of effort but abandoning your current guests paying full price is not the way to handle it.

Stayed 6 nights in Apr 2025

10/10 Excellent

Hugh

29 Apr 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Travis John

Travelled with family

29 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

👍

Stayed 2 nights in Apr 2025

10/10 Excellent

Madeline Ann

Travelled with group

Carlos, Calgary

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was amazing, i traveled with 2 kids and they had the time of their life, kudos to the staff

Stayed 3 nights in Apr 2025

8/10 Good

BAT-ERDENE

Travelled with family

16 Apr 2025

Liked: Cleanliness, staff & service, amenities

Was noce

Stayed 6 nights in Feb 2025

10/10 Excellent

Christopher Lee

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a wonderful time at this resort! We would definitely recommend and revisit!

Stayed 10 nights in Feb 2025

4/10 Poor

Yuriy

Travelled with family, Travelled with family and small children

16 Apr 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

PROS: quiet beach with seaweeds cleaned often, good service all around, good restaurants and food (ironically, Mexican was my least favorite. It never tasted fresh and was mostly bland. Ruperto at the tea house was amazing. Best service in the whole place, very friendly. I saw a family getting ready to leave one of the tables and Ruperto quickly came out from behind the counter to help them clean up and said goodbye to the kids. The bad: once you get off the main road you drive another mile or so on a VERY bumpy road, the driver went under 5mph at times. I didn't see this anywhere on the resort's website but they're supposed to be "green" so no A/C in some restaurants Events didn't match the calendar. Employees in charge of zip line and the video game room were never there or were up to 30-45 min late. Constant repairs all around during our stay. Two of the evenings there was jack hammering near the pools. Tennis & basketball were closed for resurfacing. The ugly: the last 2-3 days of our stay, the buffet and some restaurants closed without notice because after our stay, the resort was booked by a group of 700 guests who had their own catering company. So it was inconvenient for the resort to keep fresh food available for us regular guests and they just served us leftovers. ALSO, we stayed with 4 other families and a week after we came home, most of the kids from the families had rashes on hands and feet along with fever. Won't be coming back. Not for the price we paid.

Stayed 9 nights in Mar 2025

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Sensira Resort & Spa Riviera Maya – All Inclusive

Choose dates to view prices

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Ruby Suite

Ruby Suite

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

View all photos for Agatha King

Agatha King

View all photos for Agatha Queen

Agatha Queen

View all photos for Amber 2 Queen beds

Amber 2 Queen beds

View all photos for Amber Room

Amber Room

View all photos for Sapphire Room

Sapphire Room

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About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

All-inclusive details

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

We should mention

Property is also known as

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

Very good

8.8/10

8.8/10

8.6/10

8.4/10

8.6/10

Reviews

10/10 Excellent

Venkata Sivanarayana

Venkata Sivanarayana

6/10 Okay

Steffani

Steffani

10/10 Excellent

Nick

Nick