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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free pool cabanas, pool loungers
A modern hotel room with a large window, a jacuzzi, and a view of the ocean and palm trees.
Breakfast, lunch and dinner served
Ruby Suite | View from room
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Hot tub
  • Parking included

Explore the area

View in a map
KM 27.5 Carr. CancĂșn - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    â€Ș5 min walk‬
  • Place, Puerto Morelos Beach
    â€Ș15 min drive‬
  • Place, Puerto Morelos Town Square
    â€Ș20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș25 min drive‬

Room options

View all photos for Double Room Standard with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Room -5 guests- Superior with Side Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Family Room -5 guests- Superior with Side Sea View

  • Partial sea view
  • 50 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Room Superior with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Room Superior with Sea View

  • Sea view
  • 54 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Agatha King

A hotel room with a large bed, a wooden headboard, a balcony with a view of the ocean, and a small table with a lamp.

Agatha King

8.6 out of 10
Excellent
(144 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Amber Room

A balcony with a large bathtub, a wicker basket, and a view of the beach and ocean.

Amber Room

9.2 out of 10
Wonderful
(41 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Agatha Queen

A hotel room with a large bed, a desk, and a chair. There is a ceiling fan and a window with curtains.

Agatha Queen

8.4 out of 10
Very good
(187 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Sapphire Room

A hotel room with a bunk bed, a large bed with a patterned headboard, and a nightstand with a lamp.

Sapphire Room

7.8 out of 10
Good
(69 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Sapphire, 2 Bedrooms

A hotel room with a bunk bed, a single bed, a wooden headboard, a nightstand, and a bedside table.

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • Partial ocean view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

9.8 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Amber 2 Queen beds

A balcony with a large bathtub, a wicker basket, and a view of the beach and ocean.

Amber 2 Queen beds

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Spend the day catching some rays at Sensira Resort & Spa Riviera Maya – All Inclusive's private white sand beach, relaxing by one of the hotel's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Sensira Resort & Spa Riviera Maya – All Inclusive. During your stay, you're just a quick walk from Petempich Bay. Enjoy features like free WiFi in public areas and free self parking, plus 4 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at La Pergola, a buffet restaurant that serves international cuisine
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Indulge with hot stone massages, aromatherapy, or body treatments at Inspiration Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, an outdoor tennis court, and a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Petempich Bay and Arrecife de Puerto Morelos National Park
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.06 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1119 out of 2266 reviews
Rating 8 - Good. 529 out of 2266 reviews
Rating 6 - Okay. 288 out of 2266 reviews
Rating 4 - Poor. 160 out of 2266 reviews
Rating 2 - Terrible. 170 out of 2266 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zhiqing

Liked: Cleanliness
nice stay
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Rochondria

Clean room | Staff | Business-friendly
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Merey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that hotel ! Everything was very nice
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lots of great activities for children. Limited food options though.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Benjamin van der

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, lots of kids activities, food was good. Only real downside was the beach (Saragussum) but that’s not really the resorts fault.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, everything is close and easy to get around. Lots of activities to do with the kids.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The resort was nice and clean and the staff was wonderful
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Food, room and amenities were excellent !
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Wish we stayed longer !
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

blake

Liked: Cleanliness, amenities, property conditions & facilities
All around great resort for adults and children!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Charlene

Liked: Cleanliness, amenities
We received great service and food
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room very clean , the stuff amazing ,amazing ocean view with some sargassums and they was trying to remove it all the days , this resort is family-friendly
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Logan

Liked: Cleanliness, amenities, property conditions & facilities
The resort was great. Rooms were clean, dry and fairly modern.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent staff, staff at the buffet were excellent, we where vere impressed with Hever an Samuel for the friendly approach and help at the buffet. Pools where excellent
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with many amenities and activities for children. However, the adult section is pretty private and service was great. This is my third time returning and I love the span and the Rodeo restaurant.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Ramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, there was not a lot of food
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Perfect resort for families and kids
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Sensira is AMAZING! Friendly staff and such a great environment !!! The pools are crystal clear and so nice!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Geethu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 3 night atay with family. Everything waa beyond our expectations. Will recommend this resort for everyone. Will be back soon for more fun!!! Beach is not usable due to sea weeds, but pools was more than enough 🙂
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Fatima

Liked: Cleanliness, staff & service, amenities
Great hotel! The staff is extremely attentive and nice. But it does need some mini upgrade in the baby playroom.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ayla

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were beautiful, hotel was clean and well maintained. The staff were friendly and very hospitable. I’d definitely book again!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The only reason I didn’t rate it a 5 was due to seaweed which is not entirely a resort issue, although they could have done more to clean it up the beach was not swimable. Everything else was perfect for our trip!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Sheree

Liked: Cleanliness, staff & service, amenities
The amenities and activities for the kids were amazing. Highly recommend for families
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
Excellent attention to detail. Wonderful staff. Beautiful location.
Stayed 5 nights in Mar 2026

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