6/10 Okay
Emily
3 Aug 2025
It was beautiful but not very clean
It was a beautiful setting and the staff were so lovely. We always saw the same staff which shows that they work day and night to make sure we are comfortable. Lots of respect for the staff. 
We had the honeymoon suit which was lovely but kept facing issues with the plug and it took ages to fill up. We did have cockroaches in the room and my husband was very unwell with sickness and diarrhoea. It wasn’t very clean. Lots of Hispanics who are very rude and pushing in around the buffet. Buffet was ok but we didn’t eat there much due to being platinum members so we were able to go to a restaurant each night. It’s very worth it to pay extra to be platinum so you can have comfortable sun loungers. The activities looked good. Food was swarmed by flies all of the time. They try and get you involved in timeshares (Joan was a member of staff who would not leave us alone) and they pester you. 
Emily
Stayed 8 nights in May 2025




































