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5 Dec 2022 by Guest Service Center Management
Dear Thomas, We are grateful for your preference in selecting our Garden Suites by Meliá for your well-deserved vacation. It is an honor to note that your experience was of excellence achieving five stars in satisfaction. We look forward to having the pleasure of offering you another unique and memorable experience.Kind regards,Guest Service Center Management
14 Nov 2022 by Guest service center management
Dear Frédéric,Thank you for sharing this rating about our services with us. On behalf of Garden Suites by Meliá team we thank you for choosing us as your hosts and we hope we can have you with us again very soon.Kind regardsGuest service center management
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Entertainment
Not included
Garden Suites by Meliá – All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. A private beach is featured. As a guest of Garden Suites by Meliá – All inclusive, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A children's pool, a health club, and spa services are also featured at the luxury Garden Suites by Meliá – All inclusive. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Garden Suites by Meliá – All inclusive offers 190 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 11 AM. The property hosts a free manager's reception daily.
Aqua – On-site theme restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Mizu – On-site theme restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Hydro Grill – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Gabi Club – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts and a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
YHI Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.
