29 Mar 2022 by Erika Zenic - Assistant Manager
Cher Sebastien, C'est un plaisir de recevoir vos commentaires et critiques concernant notre complexe Grand Sirenis Punta Cana & Aquagames. Nous ne pouvons pas être plus heureux de lire vos reconnaissances si positives au sujet de votre incroyable expérience récente. Rien ne peut plus nous récompenser que de savoir que nous avons fait un travail remarquable et que vous avez tout apprécié. Merci de nous faire savoir que vous aimez les installations, la plage, la piscine et le parc aquatique. Nous espérons avoir l'occasion de vous accueillir de nouveau bientôt! Un salut du Cœur, Erika Zenic Directeur adjoint
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Entertainment
Not included
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Additionally, rooms include laptop-compatible safes and air conditioning. Housekeeping is provided on a daily basis.
Room service (during limited hours) is available.
The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property accepts local currency (DOP) only for all onsite payments.
Guests will receive key retrieval information.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterpark hours of operation and services may change during the season without prior notice.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.