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Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
VIP Access

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Grand Room (The Reserve Adulst Only, Ocean Front)
11 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
The Reserve Presidential Suite Ocean Front Adults Only

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Master Suite Deluxe

Master Suite Deluxe

Master Suite Deluxe

8.0 out of 10
Very good
(19 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite

1 bedroom, premium bedding, pillow-top beds, free minibar

Two Bedroom Master Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 127 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Surprise my Stay

Garden view

Surprise my Stay

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite Ocean Front

The Reserve Adults Only Suite Ocean Front | Beach/ocean view

The Reserve Adults Only Suite Ocean Front

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for The Reserve Presidential Suite Ocean Front Adults Only

The Reserve Presidential Suite Ocean Front Adults Only

The Reserve Presidential Suite Ocean Front Adults Only

  • Ocean view
  • 167 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for The Reserve Adults Only Suite Ocean View

The Reserve Adults Only Suite Ocean View | Beach/ocean view

The Reserve Adults Only Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front

Junior Suite Ocean Front

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Ocean Front

Suite Ocean Front | Beach/ocean view

Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite Swim-Up

1 bedroom, premium bedding, pillow-top beds, free minibar

Master Suite Swim-Up

10.0 out of 10
Exceptional
(4 reviews)
  • 99 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim-Up

Junior Suite Swim-Up | View from room

Junior Suite Swim-Up

9.2 out of 10
Wonderful
(7 reviews)
  • 76 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Garden View

1 bedroom, premium bedding, pillow-top beds, free minibar

The Reserve Adults Only Junior Suite Garden View

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite Swim-Up

1 bedroom, premium bedding, pillow-top beds, free minibar

Two Bedroom Master Suite Swim-Up

10.0 out of 10
Exceptional
(1 review)
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View Adults Only

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Suite Garden View Adults Only

8.8 out of 10
Excellent
(39 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Room (The Reserve Adulst Only, Ocean Front)

Grand Room (The Reserve Adulst Only, Ocean Front)

Grand Room (The Reserve Adulst Only, Ocean Front)

  • Ocean view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room (Deluxe)

Junior Double Room (Deluxe)

Junior Double Room (Deluxe)

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room, Garden View

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Room, Garden View

8.4 out of 10
Very good
(35 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Catch some rays on Paradisus Palma Real Golf & Spa Resort All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Paradisus Palma Real Golf & Spa Resort All Inclusive offers 600 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Paradisus Palma Real Golf & Spa Resort All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention center, and within walking distance of Cocotal Golf and Country Club. You'll find features like free WiFi in public areas and free self parking, plus 11 outdoor pools. Some of the pet-friendly amenities this property offers include food and water bowls, an off-leash area, and litter boxes.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with a beachfront location at THE LUNCH BOX, one of the property's 8 restaurants and 11 bars/lounges
  • Take a swim in the 11 outdoor pools
  • Treat yourself to hot stone massages, detox wraps, or Ayurvedic treatments at YHI Spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, tennis courts, and a gym
  • Guests have great things to say about the helpful staff and the restaurant
  • Just a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-leash area and litter boxes
Some rates at Paradisus Palma Real Golf & Spa Resort All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Paradisus Palma Real Golf & Spa Resort All Inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars, and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers an attached winery, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Paradisus Palma Real Golf & Spa Resort All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

THE LUNCH BOX - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MALVA (+18) - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
MASCALZONE - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
MINA - This restaurant specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
BLUE AGAVE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Paradisus Palma Real Golf & Spa Resort All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Mini golf
  • Optional golf privileges
  • Padel
  • Piano
  • Pickleball
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (69,277 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 5490 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 5490 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 984 out of 1554 reviews
Rating 8 - Good. 260 out of 1554 reviews
Rating 6 - Okay. 152 out of 1554 reviews
Rating 4 - Poor. 73 out of 1554 reviews
Rating 2 - Terrible. 85 out of 1554 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

4/10 Poor

Jullia Moreira Dos

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Here you go, corrected and smooth in past tense: The hotel and room were very beautiful and clean. However, as a Black couple, we experienced racism and discrimination, which was disappointing. The food was not very good and options were limited outside of dinner. Also, many people on the beach tried to scam or overcharge.
Stayed 5 nights in Dec 2025

8/10 Good

Michael L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. The entire resort was beautiful and well maintained.
Stayed 5 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bar drinks terrible and very limited drink options they nave have anything
Stayed 3 nights in Dec 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was this staff her name was Rosanna she was amazing and made stay unforgettable Only complaint is our mini bar didn’t work the whole trip we called twice to have someone come fix it and they never did
Stayed 2 nights in Dec 2025

6/10 Okay

genevieve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The site and the rooms are nice, the pools and the beach are beautiful and well maintained, but this is not your place if you like to be active. We have never been to a hotel listing tennis as a facility, but asking ( and getting) $30 an hour to play! Forget the bikes because those can be found at the sister resort, not at the Paradisus. The activities are very limited, and often limited in number too ( I showed up to a painting activity which was limiting the participants at 10!!). The food is very average, except Flora which was excellent. Oh! And you might consider being a member to have access to the Mediterranean restaurant otherwise it will cost you $30 per person. Also, if you want to be protected from the sun by umbrellas, you will not be able to lay on the chairs and watch the ocean unless you are a Melia member. A good third of the beach is reserved for them ( despite the fact that there was hardly anybody there), and the rest of the beach has a series of cabanas ( $$) facing the ocean. You will be behind those. Shows at night were very lame. Sorry to be so negative, but this is definitely not a 5 star resort in my book, and I will NOT go back
All the long chairs are lined up behind those
Stayed 7 nights in Dec 2025

10/10 Excellent

Demetre

Liked: Cleanliness, staff & service, amenities
Great staff and amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The service was consistently excellent, the property felt peaceful with lush greenery throughout, and upgrading to The Reserve was completely worth it. Our butler, Yaleidi, was outstanding. She checked in daily, handled dinner reservations seamlessly, and was easily a 10 out of 10 compared to other butler experiences I’ve had. The gym was well equipped, the pool and beach were never crowded, and the nightly entertainment added a nice touch. Overall, an exceptional experience and a resort I would absolutely return to.
Beautiful resort
Stayed 2 nights in Dec 2025

8/10 Good

Orlando Victor Ramirez

Stayed 2 nights in Nov 2025

8/10 Good

Lydia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was beautiful, with many gifts that I truly appreciated. Room service was excellent, and the hotel is stunning. The first day, food, entertainment, and drinks were outstanding. Unfortunately, the day before departure, the food seemed reheated, and the à la carte dinner was terrible. The service was rude and unfriendly al the time. I felt there was unequal treatment, as staff appeared more welcoming toward guests from other cultures
Stayed 2 nights in Dec 2025

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 6 nights in Dec 2025

10/10 Excellent

Luanel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best all inclusive resorts i have had the pleasure in staying with my family.
Stayed 3 nights in Nov 2025

8/10 Good

Simran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area but has seaweed on the beaches which I wasn’t expecting. The different reward levels of Melia give you different access into the restaurants and pools and we found this to be so confusing because no one tells you, nor is it written anywhere, what perks you actually have.
Stayed 5 nights in Dec 2025

10/10 Excellent

Collins

Travelled with family and small children
Liked: Amenities
Service was great and our concierge Abigail was on top of things.
Stayed 4 nights in Nov 2025

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This trip far exceeded my expectations! Wife and I had the best time here! Staff was super friendly, drinks were great! Food is give a hard 7. They had great places like flora, Mina and the hibachi. But the Mexican and the buffet was just not our thing. One big thing I noticed was not a lot of people tipping where we tipped and we felt we got a lil extra love as far as extra drinks in the minibar or faster service at any of the bars, restaurants. Overall we loved this resort and will return in the future!
Stayed 5 nights in Dec 2025

10/10 Excellent

Silvana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is lovely and incredibly relaxing. We never had to play the beach towel game — there were always plenty of spots with umbrellas. The beach was cleaned every day and the water was amazing. Our concierge (Sorally) from Expedia was excellent: very efficient, easy to talk to, and she took care of all our dinner reservations. We really enjoyed the food, especially the fresh sushi every day. Overall, a wonderful stay. We would definitely return!
Stayed 7 nights in Dec 2025

10/10 Excellent

Orlenis

Stayed 1 night in Dec 2025

10/10 Excellent

iesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely enjoyed staying at this resort, the hospitality here was beyond what I could have imagined. The room and amenities were to die for! I will definitely be returning to stay at this resort and for a longer period of time. Everyone was so helpful, kind and patient. 10s across the board!
Stayed 3 nights in Dec 2025

2/10 Terrible

Vera, Wyckoff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have spent here 13 days and got to know this place on each front. The resort is gorgeous and well run! The staff is very friendly, professional and well polished. Special thanks to concierge Guillermo and Jendry Acosta. Great asset for the place and made our time more pleasant. Beach and all pools are kept impeccably clean and have no faults. Rooms are all modern, very neat so as the whole resort. However, the praising stops here! The FOOD is horrible and we had to go for dinners elsewhere three times. Have been going to Punta Cana for 22 years mostly twice a year, were in also much cheaper resorts and food was so much better. These cooks have either no talents, small budget or even both. What a nerve from upper management to serve such a horrendously low quality food, bad recipes with no presentation and frozen mushy vegetable sides from previous day. Mediterranean restaurant and Steak house meat- my dogs would not swallow! Mexican has no theme and serves just fast food, no meals. Buffet is the only place you can get by. The only one of the all restaurants I rate three out of ten was the lunch place by the ocean. They unfortunately have no idea here what the sea food is, except one kind of dry salmon and occasional dried out shrimp. Dining is the most important part of vacation and we hope you realize that! Please go to Lopesan next door and learn what to serve people and how. We were there in May and have totally different experience. They only survive on comventions.
Stayed 12 nights in Nov 2025

10/10 Excellent

Sugandha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptional—beautifully maintained with spotless rooms. The staff were incredibly warm, helpful, and welcoming. The swim-up bar was a highlight and made the experience even more special. Overall, it’s an amazing place to spend your vacation. The evening performances were truly the stars of the stay.
Stayed 3 nights in Dec 2025

2/10 Terrible

Angjelcho

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally don’t leave negative reviews, but this resort was extremely disappointing. Don’t expect a warm or welcoming atmosphere. Dinner reservations were nearly impossible to get, and we ended up at the buffet most nights—which unfortunately had an unpleasant smell and very limited options. Lunch spots didn’t require reservations, but the moment you walked in, it often felt like guests were not welcome. Many of the staff members were rude, unprofessional, and communication was very difficult because very few spoke English. Although the resort advertises itself as family-friendly, the children’s food options were basically limited to chicken nuggets, French fries, and mac and cheese—no vegetables, berries, or healthier choices. The breakfast buffet offered food that was poorly prepared and often difficult to eat. I also noticed concerning hygiene practices; some cooks handled food without gloves and used their hands directly. Relaxing on the beach was nearly impossible due to constant interruptions every few minutes from people selling souvenirs, tours, and other things. It was overwhelming and made it hard to enjoy the experience. To make matters worse, several members of our group ended up with a stomach virus during the stay. Overall, I would not recommend this resort. Avoid if you’re looking for a relaxing, family-friendly vacation with good service and food quality.
Stayed 8 nights in Nov 2025

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to many similar all inclusive resorts, and while this one is not perfect, it really deserves a 5* rating compared to other similar properties. The resort is older, but it is beautiful and spotless. The service is top notch, and consistent across the board. It's not a high energy resort, but has enough entertainment options to create a good vibe. The beach area is beautiful and well maintained. Food is pretty decent, but not great. Some negatives, the multi tier system is really annoying where some guest feel like 2nd class citizens while already paying high $$$. Lot's of weddings and corporate conventions that completely ruin the vibe, especially the corporate functions where you have a large group of folks who just want to go wild on corporate dime. Beach vendors are a disaster!! You have someone in your face literally every 45 seconds. Bring a large "No Solicitation" sign with you! Expedia Platinum "benefits" are a big joke, but that's expected.
Stayed 7 nights in Nov 2025

2/10 Terrible

Nivea

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was beautiful but air conditioning was not working well rooms were very hot, ask for an iron or steamer never got it. Restaurants are not accommodating at all only on restaurant that serves buffet
Stayed 4 nights in Dec 2025

6/10 Okay

Neil

Travelled with family
Liked: Cleanliness, amenities
A beautiful resort. Room was spacious which helped with our baby, but service was a little disappointing. Side pool bar was never staffed. Concierge was slow to respond. Good food options but quality was 7/10. Best restaurant was the beachside one for lunch. Pool is large and fun. Beach access easy and nice beach with plenty of spots.
Stayed 4 nights in Nov 2025