Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
VIP Access

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Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Relax by the serene pool surrounded by palm trees and a thatched-roof structure.
Enjoy meals in this dining area with a high ceiling and large windows overlooking a pool.
Romantic beach wedding setup with a beautiful arch, lanterns, and woven baskets.
Enjoy a tropical view from the balcony, featuring a sofa, table, and floor lamp.
Relax in a spacious room with a large bed, a seating area, and a window offering a view of the beach and palm trees.

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪13 min walk‬
  • Los Corales Beach
    ‪16 min walk‬
  • Bavaro Beach
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Surprise my Stay

7.0 out of 10
Good
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Two Bedroom Master Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 127 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

The Reserve Presidential Suite Ocean Front Adults Only

  • 167 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite Garden View Adults Only

8.8 out of 10
Excellent
(34 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite Ocean Front

8.0 out of 10
Very good
(3 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

Junior Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

The Reserve Adults Only Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean Front

8.4 out of 10
Very good
(5 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Master Suite Swim-Up

10.0 out of 10
Exceptional
(3 reviews)
  • 99 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Double Room (Deluxe)

8.0 out of 10
Very good
(10 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite Garden View

8.6 out of 10
Excellent
(10 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Swim-Up

9.0 out of 10
Wonderful
(4 reviews)
  • 76 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Two Bedroom Master Suite Swim-Up

10.0 out of 10
Exceptional
(1 review)
  • 175 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Room, Garden View

8.2 out of 10
Very good
(32 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Master Suite Deluxe

8.4 out of 10
Very good
(16 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury property on the beach, with 11 outdoor pools
Catch some rays on Paradisus Palma Real Golf & Spa Resort All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Paradisus Palma Real Golf & Spa Resort All Inclusive offers 596 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and 4 outdoor tennis courts are featured at the property. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Paradisus Palma Real Golf & Spa Resort All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention center, and within walking distance of Cocotal Golf and Country Club. Free WiFi in public areas, free self parking, and a free area shuttle are available. Some of the pet-friendly amenities this property offers include food and water bowls, an off-leash area, and litter boxes.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with a beachfront location at THE LUNCH BOX FAMILY KITC, one of the property's 8 restaurants and 11 bars/lounges
  • Take a swim in the 11 outdoor pools
  • Treat yourself to massages, Ayurvedic treatments, or aromatherapy at YHI Spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, 4 outdoor tennis courts, and a gym
  • Guests have great things to say about the pool and the clean accommodations
  • Just a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana
  • Free local-area and shopping center shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-leash area and litter boxes
Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Paradisus Palma Real Golf & Spa Resort All Inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars, and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers an attached winery, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Paradisus Palma Real Golf & Spa Resort All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

THE LUNCH BOX FAMILY KITC - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MALVA (+18) - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
MASCALZONE - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
MINA - This restaurant specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
BLUE AGAVE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX FAMILY KITC

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Optional golf privileges
  • Piano
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (69,277 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 5400 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 5400 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 759 out of 1254 reviews
Rating 8 - Good. 221 out of 1254 reviews
Rating 6 - Okay. 139 out of 1254 reviews
Rating 4 - Poor. 63 out of 1254 reviews
Rating 2 - Terrible. 72 out of 1254 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Lorenzo

Travelled with partner
Liked: Cleanliness, amenities
I noticed from the moment i arrived that there is a system where favouritism is given to clients that tip well. And although thats a system thats custom in the United States. Not everyone that visits the Dominican Republic is a US citizen. With that being said, Resort hotels need to offer a fair and open bidding system for new clients that arrive at the hotel to reserve at one of the several restaurant available. This is supposed to be a all-inclusive hotel, but if your advising clients to make reservations from 10am and everything is fully booked at 10:04am then its clear as day travellers that have been at the resort at least a day or two before have been allowed to reserve in block, which is unthical. I'm not a fan of buffets because most restaurants just replace on top of old food which can lead to sickness. The room service was cold and this was ordered on the first day and the following morning to the extent the only decent thing was the drinks. Its a shame because it was supposed to be a birthday surprise, however next time, i will hire a car and rent a villa. At least i know what im paying for.
Stayed 2 nights in Apr 2025

6/10 Okay

Prasad

Stayed 4 nights in Apr 2025

10/10 Excellent

Laurel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the resort was so kind and extremely helpful especially our concierge Kelvin!
Stayed 5 nights in Apr 2025

10/10 Excellent

joseph

Stayed 6 nights in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Most of the staff is super friendly, the reserve section is worth the upgrade if you are looking for peace and quiet and a little extra attention. The property is all inclusive, but be prepared to tip… the staff appreciates it and you will never be ignored. From the beach attendants to the wait staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Erin Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was not far from the airport, we have stayed at other places that were a long drive. Hotel grounds were nice and the area was clean. The food options were pretty good but limited times available for reservations made some nights difficult.
Stayed 6 nights in Apr 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, especially at the beach Bali beds. Great selection at the buffet and the specialty restaurants. Room service is a bit slow and not a wide variety of items you could order. Our room was cleaned only 2 times out of the 5 nights we were there and that’s us making it back to our room around 4pm. We stayed in the jr. suite ocean front which is obviously closest to the ocean and apparently these rooms get cleaned last because of the location. Another thing that I could have done without is the beach vendors, they are relentless, especially the ones offering photos with parrots. They basically swarm you, take photos of your kids with the bird and then try to charge you $50-$60 for it!! Pretty ridiculous! Overall, the resort was great and so was the beach. Minimum seaweed even during those days with high winds.
Stayed 5 nights in Apr 2025

10/10 Excellent

Emilia

Stayed 7 nights in Apr 2025

10/10 Excellent

Mehrshad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned to Paradisus Palma Real in April 2025 after a great experience in 2023. Having stayed in many North American resorts, this review reflects a seasoned perspective. 1. The food remains excellent—diverse, high quality, and consistent with our last visit. I hope they maintain this standard. 2. The resort is exceptionally clean. 3. Staff are friendly and helpful across the board. 4. The beach is beautiful. We’re not sun-lovers, so the shaded huts near the water with comfy beds were perfect for relaxing while enjoying the sea breeze and view. It’s calmer than Aruba but still lively. 5. Restaurants are a highlight—the food, design, and ambiance are top-notch. The oceanfront breakfast buffet is especially memorable, both for the food and the stunning view. 6. Nightlife has improved since 2023, with better music and dancing. My wife loved it. Be sure to reserve restaurants in advance. 7. The pools are great—our child had a blast. 8. The kids’ club is excellent. Our child enjoyed it both times. 9. The spa is available, though we didn’t use it. That said, upselling spa services doesn’t work unless there’s a clear value. What makes it better or unique? We all get spa services in our countries. Why should we get it here with higher or same price? They also have photography service which i found to be very overpriced. Overall, this resort continues to impress and deliver a great family experience.

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palma real was a beautiful resort with friendly helpful staff. Food was great as was the night life.
Stayed 7 nights in Apr 2025

10/10 Excellent

Zaira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly,the night music super the concierge Franklyn Pierret,exceeded all our expectations
Stayed 5 nights in Apr 2025

4/10 Poor

Didier

Stayed 7 nights in Apr 2025

8/10 Good

Sanjay

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
VIP concierge service by Anjali and Laura was great. Lobby area, al la carte restaurants and bars, beach area all fantastic
Stayed 8 nights in Apr 2025

10/10 Excellent

Raul Alonso Serrano

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y muchas actividades para la familia y niños
Stayed 3 nights in Apr 2025

8/10 Good

Farukh Mohsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they offered a package that didnt automatically include alcoholic drinks, like cruise ships do. Also would be nice if they offered a shuttle service into town. Currently only shuttle is to main gate.
Stayed 6 nights in Apr 2025

4/10 Poor

Courtney Elizabeth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The resort, beach, and rooms are very nice. Service at the buffet was bad. You could not find forks or knives anywhere. It is a buffet so we didn’t expect much but our food was always cold by the time we could eat it due to lack of seating and lack of eating utensils. We did go to two restaurants and they were nice. We also had some issues with very loud neighbours. We paid for an upgraded room and wound up in a room with and adjoining door to the room next to ours. We could hear them day in and day out and had to make complaints three times. The problem was never solved until these people left. I’m shocked we were put in this kind of room after paying extra and specifying that it is our honeymoon. We felt as if we had no privacy, and we were unable to sleep at night due to the neighbours partying past 5am two nights straight. It is a very pretty place but definitely not worth the money we spent especially when we paid to upgrade. It was not terrible, but we would not come here again.
Stayed 6 nights in Apr 2025

10/10 Excellent

luis, New City

Liked: Cleanliness, staff & service, property conditions & facilities
Its a beautiful place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pamelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach view and location. Food is good and flavorful.
Stayed 8 nights in Apr 2025

2/10 Terrible

meiyun

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Orianna

Travelled with partner
Liked: Amenities, property conditions & facilities
The property itself was beautiful and well-maintained. The food was decent, though not exceptional. One concern we had was the lack of separation between pork and other meat products which is an issue. Additionally, because we booked through Expedia, we were given gold bracelets that actually belonged to a different resort. This caused some confusion, as staff at the bars and restaurants frequently asked whether we were staying at this resort or the Grand Canyon resort. The bracelet made us stand out in a way that felt awkward and inconvenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 highly recommend! The resort was absolutely stunning & the staff were very nice! Our concierge Basilio was very kind and helpful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and beautiful resort! Great staff that took care of you!
Stayed 5 nights in Apr 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
By far one of the most enjoyable vacations ever ..The staff went above and beyond our expectations. Especially Carlito from entertainment,Fior from Kicks and Olvi from Kanna excellent service we plan on going back again .
Stayed 5 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025