Hotel Riu Bambu - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools
Creator video - submitted by Travel Lover Worldwide MFC
Lobby
7 restaurants, international cuisine
7 restaurants, international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa

Explore the area

View in a map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪6 min walk‬
  • Place, Splash Water Park
    ‪7 min walk‬
  • Place, Punta Blanca Golf Course
    ‪13 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

Quadruple Room

  • 33 sq m
  • Sleeps 4

Suite Junior

  • 47 sq m
  • Sleeps 2

Double Room Standard

  • 28 sq m
  • Sleeps 3

Double Room Superior

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3

Family Room (U)

7.0 out of 10
Good
(43 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room (L)

8.4 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room (U)

7.2 out of 10
Good
(72 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Junior Suite (B2C-US)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (Deluxe, U)

7.2 out of 10
Good
(103 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Room (Deluxe, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Room (Deluxe, B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Quadruple Room Superior with View

  • 33 sq m
  • Sleeps 4

Family Room (L)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Family Room (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Family Room (Deluxe, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Double Room (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Junior Suite (C)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (C)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room (C)

7.0 out of 10
Good
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (Deluxe | C)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room, Connecting Rooms (C)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (Deluxe | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Deluxe Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Deluxe Room, Connecting Rooms (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room (Kids Free | C)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Family Room (Deluxe | Kids Free | C)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Room (Deluxe | Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room, Connecting Rooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Room -6 guests- Deluxe

  • 29 sq m
  • Sleeps 6

Double Room (U)

7.6 out of 10
Good
(140 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Junior Suite (U)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Riu Bambu - All Inclusive

Catch some rays on Hotel Riu Bambu - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Bambu - All Inclusive offers 1000 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A private beach, a health club, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us they can't get enough of Hotel Riu Bambu - All Inclusive's great beach location. During your stay, you're just a quick walk from Arena Gorda Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Colonial, one of the property's 7 restaurants and 6 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with manicures and pedicures, body scrubs, or facials at Renova Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, tennis courts, and a gym
  • Guests have great things to say about the beach and the helpful staff
  • Just a 1-minute drive from Arena Gorda Beach and 5 minutes from Iberostar Golf Course
Hotel Riu Bambu - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Hotel Riu Bambu - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

This 3.5-star Punta Cana property is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Colonial - This restaurant specializes in international cuisine.
San Angelo - This restaurant specializes in Italian cuisine. Open daily.
Hibachi - This restaurant specializes in Asian cuisine. Open daily.
Palm Beach - Steakhouse - Onsite restaurant. Open daily.
Olé - This restaurant specializes in Spanish cuisine. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ClubHotel Riu Bambu
ClubHotel Riu Bambu All Inclusive
ClubHotel Riu Bambu All Inclusive Punta Cana
ClubHotel Riu Bambu Punta Cana
Riu Bambu All Inclusive
Riu Bambu ClubHotel
Riu ClubHotel Bambu
Riu Bambu Punta Cana
Hotel Riu Bambu Punta Cana
Hotel Riu Bambu
Riu Bambu
Riu Bambu Dominican Republic
Hotel Riu Bambu All Inclusive Punta Cana
Hotel Riu Bambu All Inclusive
Riu Bambu All Inclusive Punta Cana
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Riu Bambu All Inclusive All-inclusive property
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Hotel Riu Bambu - All Inclusive Punta Cana
Hotel Riu Bambu - All Inclusive All-inclusive property

Hotel Riu Bambu - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1115 out of 2558 reviews
Rating 8 - Good. 546 out of 2558 reviews
Rating 6 - Okay. 417 out of 2558 reviews
Rating 4 - Poor. 238 out of 2558 reviews
Rating 2 - Terrible. 242 out of 2558 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

ahmad

Stayed 4 nights in Dec 2025

10/10 Excellent

Yvette

Staff was courteous, food options could be better but was good
Stayed 5 nights in Nov 2025

6/10 Okay

Jennifer

Travelled with partner
Las comidas aunque sean en los restaurantes especializados son buffet, en sabor es ok pero algunas estaban fria, cuando te sentabas a comer en el salon principal habian moscas y si te sentabas afuera eran las palomas. En los pasillos por las mañanas el personal de housekeeping literal gritaban y se escuchaban en el cuarto. Los cuartos necesitan mantenimiento el aire acondicionado la primera noche no funciono. El drenaje de la ducha estaba tapado lo dijimos y siguio igual bajando bien lento. La ultima noche se fue la luz a las 3 de la madrugada y al parecer no tienen generador porque estuvo media hora sin luz luego volvio y se fue. Para que lo tengan en cuenta si dependen de maquina C-PAP para dormir. El personal del hotel Habian personal amable y otros para nada amables. Los shows solo una noche hubo un buen show.
Stayed 3 nights in Dec 2025

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I thought housekeeping was very clean. I notice a big water bug roach on the hallway floors. I put a towel under room 3009 front door to keep any bugs out. Maybe weather striping under door will help. Room was cleaned every day. Resort personnel was always helpful, good food, good choices. Planning our next year vacation with my 19 and 22 years for the same week next year. They loved the Riu party and activities. Bars and pools is the reason, they wanted to come. The Riu party was a big suprise. I was concerned that the Disco had no security staff inside on Saturday night 12/20/25. Overall, the price was good for the money and is the main reason we are coming back next year. Thanks to your staff
Stayed 4 nights in Dec 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, friendly and always entertaining!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Taneisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was ok. Staff works hard and even though they don’t all speak English, they try to accommodate. Smith at the front desk was exceptional. He helped me every time. Beautiful place to visit.
Stayed 4 nights in Dec 2025

6/10 Okay

Kristen

Travelled with partner
Liked: Cleanliness
The room was clean and food was good. Electrical sockets didn't work, mini bar was never refilled as promised and all TV entertainment was in Spanish only. Nice entertainment and friendly staff.
RIU Pink Day Party
RIU Pink Party
Pool side Bar
RUI Stage
Stayed 4 nights in Dec 2025

6/10 Okay

Tamica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The swim up bar was amazing. Food wasn't good to me at all.Entertainment could have been more diverse. Should have been a mixture of all cultures far as music .Staff was very nice. Rooms needs a make over. I had no hot water throughout my hold visit. That was disappointing. Need elevator,my room was on 3rd floor.
Stayed 4 nights in Nov 2025

6/10 Okay

Jacqueline

Disliked: Amenities
The overall room i.e. the telephone didn't work our entire stay, ants in the room, no pool for adults only
Stayed 6 nights in Dec 2025

10/10 Excellent

vadym

Stayed 7 nights in Dec 2025

6/10 Okay

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were not in condition, mold in the 2nd room and caused me to have an asthma attack and the next 3 of the rooms also had mold. The last room was not too humid, but the bathroom had a septic fowl smell every day, the shower door could not be open completely to avoid the water from coming out, my husband had to kill a roach and the towel rack was falling out of the wall.
Stayed 10 nights in Dec 2025

10/10 Excellent

Andrii

Stayed 7 nights in Dec 2025

10/10 Excellent

YANNET ASTRID ORTIZ

Stayed 6 nights in Dec 2025

2/10 Terrible

Willie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far one of the worst all-inclusive resort experiences I’ve ever had. On Monday between 11:00am–12:30pm, every restaurant was closed, leaving guests with nowhere to eat. We went to Chili’s at 7:36pm and were told they were done taking people, despite posted hours of 6:00pm–9:00pm. Being turned away from food at an all-inclusive resort is unacceptable. The amenities were just as bad. All pools close at 7:00pm, which is extremely early for a vacation resort. Our room had constant issues: the shower drained painfully slow, the toilet ran all day, every day, the drawers were broken with only one that opened properly, and there was rust around nearly every light fixture. The room toiletries were bare minimum — only hand soap and body wash, no shampoo, conditioner, or lotion. Shockingly, there were no washcloths provided at all. The most disturbing issue of all was seeing cats walking freely through the buffet dining areas. This is a major sanitation and health concern and completely unacceptable for any food service establishment, let alone a resort. RIU Bambu is rundown, poorly managed, and nowhere near the standard advertised. This resort needs serious upgrades, better staffing, and improved hygiene practices. I would strongly recommend looking elsewhere unless you want constant frustration and disappointment on your vacation.
Cat right next to our dinner table
Rust on the light fixture
Rust on another light fixture
Alcohol dispenser broke and door broke
Stayed 4 nights in Dec 2025

6/10 Okay

Viviana Alejandra Mora

Stayed 6 nights in Dec 2025

8/10 Good

Rhonda

Stayed 7 nights in Dec 2025

2/10 Terrible

Katrina

Stayed 3 nights in Dec 2025

4/10 Poor

YELENA, Elk River

Stayed 10 nights in Nov 2025

10/10 Excellent

REZAUR RAHMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful during our stay. The room was ok, not so fancy. The food was tasteless and no flavour. Lots of pools and lots of activities to do.
Stayed 3 nights in Dec 2025

10/10 Excellent

Martha Julissa

Stayed 5 nights in Dec 2025

6/10 Okay

Jessica Anastacia

Travelled with group
Liked: Staff & service, amenities
This was my first time in Punta Cana I’ve been to other cities in DR like puerto plata, Santiago, Santo Domingo, Las Terrenas and honestly Punta Cana was just too touristy for my liking. The grounds were nice it was on the beach they had a lot of pools but they lacked cleanliness. Which wasn’t issues on the resorts part but the guest. There were always chunks of lime in the pool by the pool bar I felt like there weren’t enough seats at the beach and sometimes the pillows and towels smelled like sweat. I wouldn’t recommend this place to my friends or family because I know there are better places to stay on the island where you can actually experience DR through the locals and not work the tourist!
Stayed 7 nights in Nov 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness
Rooms need upgrades I asked for a room closer to the main pools but didn’t get it Very few people spoke English so very little communication and couldn’t get direct info about activities and parties. Hard to get directions Only one restaurant was open for breakfast so not much variety Dinner started too late so long time between lunch and dinner. Needs more activities at poolside to keep guest entertained. Was quite boring at times Too many sales people at the beach, was not relaxing at all when being disturbed to buy things. I requested birthday decorations in ny room and it was never put up. However when I told front desk, they did try to make it up with a gift. That was nice. Front gate refused to let my driver in to pick me up. I had to speak to 3 different staff members to get the gate open which almost made me late for my flight. Over, I have no need or desire to come back. This was my second time at a riu resort, but it confirmed I don’t like it.
Stayed 5 nights in Nov 2025

8/10 Good

maynor Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Está bonito la comida estaba delicioso,los meseros no son amables
Stayed 6 nights in Dec 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experince
Stayed 4 nights in Nov 2025

2/10 Terrible

Serena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrible time. We were checked into a dirty room. We were sick all 10 days of our trip. Unsure if it was from the food or ice. The staff were not helpful when we had issues. Had one day with no hot water.
Stayed 10 nights in Nov 2025