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Radium Chalet

2.5 star property

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Photo gallery for Radium Chalet

Aerial view
Mountain view
City view from property
Room, Multiple Beds, Non Smoking | Private kitchen
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Place, Kootenay National Park
    ‪1 min walk‬
  • Place, Spur Valley Golf Resort
    ‪15 min walk‬
  • Place, Sinclair Canyon
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Second Floor - Stairs Required)

Free WiFi, bed sheets

Suite, 1 Bedroom (Second Floor - Stairs Required)

8.2 out of 10
Very good
(13 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Loft Suite)

Family Suite (Loft Suite)

Family Suite (Loft Suite)

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Radium Chalet

Hotel in Radium Hot Springs with free parking
Along with a garden, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a reception hall and a vending machine.
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and hair dryers. Rooms open to balconies or patios. Accommodations have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Radium Chalet. During your stay, you'll be within walking distance of Rotary Park. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a vending machine
  • Within a 15-minute walk of Rotary Park and Spur Valley Golf Resort
Radium Chalet offers its guests a vending machine and a garden. Public spaces have free WiFi. Self parking is free.

This Radium Hot Springs hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Fireplace
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Radium Chalet Hotel Radium Hot Springs
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet
Chalet Europe Motel
Hotel Chalet Europe
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Amenities
The room was warm and comfortable. The view was beautiful.
Stayed 2 nights in Nov 2025

6/10 Okay

Rob

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
Rooms were clean. Found 3 western seed bugs in room, probably common to area. It could use some upgrades on exterior railings and stairs need attention for safety wise. Fireplace to heat unit needs servicing.
Nice views
Stayed 1 night in Nov 2025

8/10 Good

Parker

Stayed 1 night in Nov 2025

10/10 Excellent

Barret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cold, fireplace was in operable, big spiders in the room. On the other hand, the room had exceptional views, the hot water have a lot of volume and was hot. We got a lot of exercise up and down the stairs. We got exactly what we paid for With no real complaints
Stayed 1 night in Oct 2025

10/10 Excellent

Sadaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from our corner room on 3rd floor! Comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, friendly staff, comfortable rooms and beds
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, kids loved the room; car show was best ever
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alll good needs a little tlc
Stayed 1 night in Oct 2025

6/10 Okay

Frederick

Stayed 3 nights in Oct 2025

4/10 Poor

Tom

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Heater would not turn off....thermostat wasn't working. Only one spoon and no glasses were provided. Had to ask for more spoons, but no glasses were even available. Only fruit cup style bowls were provided - no cereal bowls. The view from the balcony was great, except for an old dresser drawer left on the balcony. Dirty AC Unit and Hide-a-bed broken One bath towel for 2 adults? Trim missing along the wall. Baseboards in the bathroom were filthy. Spilled soap from the wall mounted soap dispenser is pooled underneath the garbage can. Onviously no-one has lifted it to clean underneath. Service was good - when we needed extra toilet paper & paper drinking cups and when there was an issue with the heater not turning off the staff promptly fixed the problem.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Balcony view amazing.
Stayed 1 night in Oct 2025

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Oct 2025

8/10 Good

Ryan

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness
It was beautiful located on the side of the mountain overlooking Radium, but the rooms were older, and there needs to be a better place to eat. Dining was terrible
Stayed 1 night in Oct 2025

10/10 Excellent

Rozamond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked quiet place that place is so perfect i would like to go back again there beauplace to stay.
Stayed 1 night in Oct 2025

6/10 Okay

Peter

I wish they ll have paper towels and litle towels more than one and litle spoons and glasses regular not for wine. No one on front desk, hot water tank ( without water)
Stayed 1 night in Oct 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing! Very helpful and accommodating! The view is ecstatic! It’s unbelievable! Thank you Radium Chalet! We had a great time and we will come back when we can.
Stayed 2 nights in Oct 2025

10/10 Excellent

Darrell

Stayed 1 night in Sep 2025

4/10 Poor

Randall

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets had dark hair on them. Pillows were old yellow and lumpy as if they’ve never been changed. There was dark hair on the bathroom walls and a knife just sitting on top of the towels in the bathroom when we arrived. The bathtub backed up while having a shower. The couch was dirty and there is no sound proofing which made the neighbours very loud
Stayed 2 nights in Oct 2025

10/10 Excellent

marnie, Vernon

Travelled with partner
Liked: Staff & service, amenities
Friendly front desk. Comfy bed. Lovely room with fireplace. We were extremely happy with our stay. Highly recommend
Stayed 1 night in Sep 2025

2/10 Terrible

Brittany

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bugs in forst room, no heat, firplace didnt work belcony falling apart Moved to another room More bugs and hair in the bed Totally disgusting we cant even stay here
Stayed 1 night in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service and wicked view
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Building needs work but who cares, look at that view!
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony, Edmonton

Travelled with partner
Disliked: Amenities, property conditions & facilities
Toilet was broken and ran all night. The temperature gauge didn’t work in the shower and only ran scaling hot water so couldn’t shower - the office was not open to raise the issues about the room. The whole hotel needs a face lift - it is stuck the the 1970’s and in poor shape. Will be requesting for compensation for the 1 night.
Stayed 1 night in Sep 2025