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Home2 Suites by Hilton Richmond Short Pump

3.0 star property

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Photo gallery for Home2 Suites by Hilton Richmond Short Pump

An outdoor seating area with a fire pit, yellow chairs, and colorful striped sofas.
A hotel room with a bed, a sofa, a desk, and a TV.
A hotel reception area with a reception desk, a minibar, and a self-service beverage station.
A modern interior with a seating area, tables, and a kitchen in the background.
An indoor swimming pool with lounge chairs and a changing station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Parking available

Explore the area

View in a map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪3 min walk‬
  • Place, University of Richmond
    ‪21 min drive‬
  • Place, Kings Dominion
    ‪32 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a sofa, a TV, and a desk.

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(44 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

A modern bathroom with two sinks, a bathtub, and a shower.

Studio, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

A modern bathroom with a large mirror, a sink, a shower with a handheld showerhead, and a small vanity table.

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a sofa, a TV, and a desk.

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with a large bed, a TV on a cabinet, a bedside table with a lamp, and a window with curtains.

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A modern bathroom with two sinks, a bathtub, and a shower.

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

A hotel room with a large flat-screen TV, a desk with a chair, a sofa, a small table, and a mirror.

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(47 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

A modern bathroom with two sinks, a bathtub, and a shower.

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

A modern bathroom with a large mirror, a sink, a shower with a handheld showerhead, and a small vanity table.

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

A hotel room with a large flat-screen TV, a desk with a chair, a sofa, a small table, and a mirror.

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4
  • 1 King Bed

King Studio Accessible-Roll In Shower-Non Smoking

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

King Studio Suite With Accessible Tub-Non-Smoking

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Home2 Suites by Hilton Richmond Short Pump

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center. Change of towels is available on request.
Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Richmond Short Pump. During your stay, you're just a quick walk from Short Pump Town Center. You'll find features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • WiFi for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Short Pump Town Center and 14 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Richmond Short Pump offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Home2 Suites by Hilton Richmond Short Pump also features a picnic area, coffee/tea in a common area, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Richmond hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable/satellite channels
  • First-run films
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 76 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 523 out of 713 reviews
Rating 8 - Good. 102 out of 713 reviews
Rating 6 - Okay. 52 out of 713 reviews
Rating 4 - Poor. 19 out of 713 reviews
Rating 2 - Terrible. 17 out of 713 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and wonderful breakfast.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Derek

Liked: Staff & service, amenities, property conditions & facilities
Quiet and clean room overall! Love the location and the staff were very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness
Room was clean, staff were nice and it’s in a good area convenient to lots of shopping/restaurants.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marquee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, attentive staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
So clean. And staff was excellent.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Elizabeth Kemp

Liked: Cleanliness, amenities, property conditions & facilities
wonderful stay and excellent staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Terry

Liked: Cleanliness
Great staff, very clean room, good breakfast and quiet hotel.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All goodness
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to the hotel it was all such a smooth and easy process . The staff greeted us with a big smile , The rooms are really clean and BEAUTIFUL ( I appreciated all the beautiful colors incorporated in the interior design/ decor and checkout was smooth as well ! Breakfast food was so tasty and made our morning !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keiona

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff and excellent service!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Chrystyna Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel and in a great location if you're visiting short pump town center! Front desk staff was okay, hotel itself was nice and clean. Pool appeared to be small but it was decent, we didn't make the breakfast and I wasn't a fan of the $10 per night parking.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean with all needed for complete stay.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities
Spacious, clean rooms with comfortable beds. Friendly staff...good breakfast, however, having to pay $10 for parking is not necessary and should be stopped.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

lucia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and clean room. Appeared new. Front desk night clerk was very friendly and helpful. Comfortable bed and nice shower. Clean outside area for dogs. Parking was easy and close.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Khurshid

Th
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, kind front desk staff, very enjoyable stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and very clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping & restaurants.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean, beds were very comfortable!!! Would definitely stay there again!
Stayed 2 nights in Aug 2025