This hotel features a 24-hour front desk, express check-in, and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance.
Hotel Family House offers 11 air-conditioned accommodations with complimentary bottled water and hair dryers. Memory foam beds feature Egyptian cotton sheets. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers, bidets, and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Our customers tell us they enjoy the overall property condition at Hotel Family House. During your stay, you're just a quick walk from Piazza Vittorio Emanuele II. Free WiFi in public areas and an area shuttle (surcharge) are available.
Free WiFi
Services include tour or ticket assistance and luggage storage
Just a 3-minute drive from Roman Forum and a few minutes from Colosseum
Local-area shuttle service available for a fee
Hotel Family House offers its guests multilingual staff, tour/ticket assistance, and express check-in. Public spaces have free WiFi.
Smoking is allowed in designated areas at this Rome hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Area shuttle (surcharge)
Family friendly
In-room cot
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
No lift
More
1 building
4 floors
Designated smoking areas
Room amenities
Bedroom
Egyptian cotton sheets
Free cot
Memory foam mattress
Pillow menu
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Free bottled water
More
Air conditioning
Desk
Free local calls
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1QPH5W4P8
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Family House Hotel
Family House Hotel Rome
Family House Rome
Family House Hotel Rome
Family House
Hotel Family House Rome
Hotel Family House Hotel
Hotel Family House Hotel Rome
Hotel Family House Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were friendly, but the room looked nothing like the photos online. The location worked for us and it was decent enough to just stay. The toilet was facing a corner wall that stuck out, so had to sit sideways on the toilet, then the toilet would wobble and the seal came off and flooded the floor. The shower was good. It'd be nicer to know what the room looked like beforehand, and not feel like it was misrepresented. Good walking distance to colosseum.
Candice
Stayed 3 nights in Jan 2025
Verified
6/10 Okay
Verified traveller
13 Jun 2024
Liked: Staff & service
Lamp
Fine place to stay. Biggest problem was the light in the ceiling over the bed. When turned off it still worked as kind of a night lamp with no way of turning it all the way off.
We asked staff about it, but I don't think he understood the problem.
Verified traveller
Stayed 2 nights in Jun 2024
Verified
6/10 Okay
kevin
14 Jun 2024
Liked: Cleanliness, staff & service
The property was pretty basic … no fridge or kettle in room . I like to drink hot tea or coffee first thing in the morning. I’ve never stayed in Italy so I don’t know if this is normal or not to supply these things .
To buy coffee in italy it’s horrible I don’t think they use hot water .
The room was cleaned everyday with clean sheets and towels in the shower room .
Posizione buona, vicino a Termini. Primo impatto un po' scioccante ma poi abbiamo riscontrato cordialità e pulizia. Forse per il periodo, noi eravamo lì per il concerto di Gilmour, forse la scarsa reperibilità di alloggi, ma il prezzo da noi pagato l ho trovato eccessivo, il doppio di ciò che è scritto sulla porta della camera.
Funcionários não estavam preparados para falar outros idiomas
Verified traveller
Stayed 2 nights in Jan 2020
Verified
8/10 Good
Sifou
8 Jan 2020
Liked: Cleanliness
C est propre! Le moment ke j ai passer eté cours mais cv ! Ce que j ai pas aimer c eté le petit dejeuné est vrement basique en plus je l ai pas pris un jour alors je ne peuvent pas avec l'interval de temp de ce ptit dejeuné et sont endroit
La atención del personal fue lo único bueno del hotel. La habitación estaba muy sucia. Habían cepillos de dientes, chanclas y ropa de alguien más. Todo muy sucio, como si no lo asearan nunca. Muchos zancudos y todo en mal estado. El desayuno es un café y un pan, que tomamos solo un día.
Ameisen an den Wänden, dreckige Handtücher, dreckige Bettwäsche, Sauberkeit mies. Lage sehr zentral allerdings sehr laut. Wenn man lärmempfindlich ist, ist es ein no go.
Verified traveller
Stayed 4 nights in Apr 2019
Verified
6/10 Okay
Verified traveller
15 Apr 2019
Disliked: Cleanliness, staff & service
Hotel was oké
Er is geen lift en dat is wel lastig met koffers. De buurt is dicht in de buurt van het station. Er is een heel lekker en bekend ijsjessalon om de hoek. Het personeel is vriendelijk en behulpzaam. De kamer zelf was basic. De kamers waren daarentegen niet erg hygiënisch vond ik. Ik vond haren in mijn bed en in de badkamer toen we juist aankwamen. Bij de incheckbalie was het ook allesbehalve netjes of professioneel: je zag etensresten, een koelkast, magnetron, etc. Niet erg professioneel dus maar goed voor de prijs die je betaalt is het hotel wel oké om er te verblijven.
Zimmer wurden nicht gereinigt (nicht einmal gestaubsaugt) übergeben, es gab keine kleinen Handtücher (zum Hände abtrocknen) nur große zum abtrocknen nach dem Duschen. Heizung war permanent an und konnte nicht geregelt werden bzw. waren im 2ten Zimmer aus. Zimmer hat nach Zigarettenqualm gerochen. Decke war im 2ten Zimmer mit Papierkügelchen gespickt.
Nice location, within a couple of blocks of a metro station and 15 min. walk to the Termini (main train) terminal. Convenient 1.5 block walk to the grocery store and 2 block walk to a few cafe's. Going through exterior renovations and our room had already been renovated with new paint, lighting, restroom, interior upgrades, etc.
Very good insind city near everythings
Hotel is ok.
Verified traveller
Stayed 3 nights in Nov 2018
Verified
6/10 Okay
Benoit
17 Oct 2018
Disliked: Cleanliness, room comfort
Escapade à Rome
Établissement en rénovation donc état général correct mais nuisances sonores. Literie vétuste, linge fournie par l'hôtellerie qui ne sent pas le propre et chambre poussiéreuse. Personnel et services corrects. Bonne situation avec proximité gare ferroviaire.
Our room was double booked when we arrived and we had a dirty room for 4 nights and not told our room was ready the second day so it made our holiday not so good
Questo hotel non lo consiglierei nemmeno al mio peggior nemico, copriletto tutto macchiato, tenda della doccia tutta nera di muffa e asciugamani tutti ingialliti invece di bianchi......prticamente un incubo.....x fortuna avevo prenotato solo una notte!!!!!!!
The hotel is in the process of refurbishing all the rooms ( so it’s looks a lot better then the photos) The room we had was almost complete, it had all the basic essentials - bathrooms has been done up nice, it was clean. The air conditioning unit was not connected yet and there was one lose wire.
Overall, the location of the property was really good - we could walk to all of the main sites/attractions. The hotel staff were friendly in helping us out with anything.